Technical Account Manager - AV/ VTC - Virtual Office (70% Travel)

New York, NY 10001 | Fully Remote

Employment Type: Direct Hire Category: Project Management Job Number: 7901 Split Eligible: No Industry: 0 Level of Experience: Mid-Senior

Job Description

Technical Account Manager – AV/ VTC – Virtual Office (70% Travel)

Our client, a leading global provider of Digital Signage for business applications, is seeking a Technical Account Manager for its Eastern US Sales region.  This role is a virtual office role, located anywhere with one hour of a major airport, East of Chicago

This role includes pre and post sales activities such as: sales and delivery, working to achieve revenue goals, conducting site surveys, and customer-facing

Travel up to 70% is required.  If you are not prepared to fulfill this travel requirement, please apply to one of our other openings at


  • Assist Sales Account Managers and Sales Management to achieve revenue goals.
  • Conduct site surveys, gather business requirements, and meet with prospect technical and business unit management to discover goals and problems.
  • Work with Account Managers on technical aspect of software, hardware, integration and managed services sales opportunities.
  • Review, resolve, and document changes with customers and management
  • Collaborate with Sales, Support, and Services teams to ensure all customer needs are met
  • Assist Account Managers, as necessary, with developing customer relationships
  • closure
  • Ensure all aspects of project are compliant with our client's documented project management methodology


  • Bachelor degree or equivalent combination of training, education and experience.
  • In the absence of a formal degree, 5-7+ years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted. 
  • Technical knowledge of several of the following required: broadcast, production, network, IPTV, digital media, digital asset management, streaming media (audio & video) and IT applications.
  • Experience with project development design and documentation experience is preferred.  
  • Qualified candidate will have 5 years experience in digital media systems engineering (broadcast, digital video, streaming video, audiovisual systems, presentations systems and videoconferencing, as well as networking and storage systems for video content distribution)
  • Minimum 5 years’ experience working for a system design and integration, engineering, manufacturer or broadcasting firm. 
  • Strong preference for design & build, consulting firm experience versus equipment vendor background.
  • Demonstrated skills in communication and customer needs analysis.
  • Project Management Professional (PMP) certification or progress towards a PMP helpful
  • Demonstrated skills with drawing and project management programs such as AutoCAD, Revit, Visio.
  • Computer skills proficiency including Excel, Word and PowerPoint

Additional Information

Established in 1991, J. Patrick & Associates, Inc is an Executive Recruiting firm that focuses on Executive Management, Sales, Marketing and Technical roles within Information Technology markets. We have over 20 years of experience recruiting in every aspect of AV/VTC/UC, Application, Storage, Information/Network Security, Mobile Technologies and Telecommunications. We handle Contingency and Retained search, as well as contract staffing. Our clients include industry-leading Technology Vendors, Systems Integrators, Telecommunications Service Providers and End User organizations.

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Daniel Lehman

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