Onsite Audio Visual Specialist - South NJ

Brooklawn, NJ 08030

Employment Type: Direct Hire Category: AV Technician, Technical Support Job Number: 9509 Salary $: 65,000 Split Eligible: No Industry: Audio Visual - Integration Level of Experience: Associate

Job Description

Onsite AV Engineer - Audiovisual - South NJ

Our client, a leading Audiovisual Systems Integrator, is currently seeking an Onsite AV Support Engineer who will support all audiovisual needs, executive level events, and end-user technologies for a client based in the Camden, NJ Area. 

This position is an onsite support role servicing the company's major client in greater Camden NJ region. Normal hours are 8:00 am - 4:00 PM, but flexible schedule must be kept to meet demands of events 

Excellent customer communications skills combined with strong AV technical background required. This is NOT a Help Desk or Customer Support role handling calls for Network, Desktop or other IT issues.  This position REQUIRES in-depth knowledge of AV technologies. 

Responsibilities 

  • Provide Audiovisual support for executive onsite: virtual events, conference calls, webcasts, and VTC meetings 
  • Coordinate scheduling for AV events, set up and test all equipment 
  •  Troubleshooting and manning large scale multi purpose global meetings from  company control rooms in real time.
  • Basic troubleshooting of Crestron systems (ie room schedulers) using toolbox, and ability to repair audio using DSPs such as Biamp.
  • Provide remote diagnostics and take corrective action if necessary. 
  • Track repeat problems and provide feedback (reports) to the Technical Service Manager and CIO.
  • Identify recurring problems that may require escalation to the Lead Engineers, or design changes and develop test plan to produce a resolution.
  • Coordinate firm’s internal resources to ensure that hardware and software faults are resolved to customer’s satisfaction.
  • Work with other vendors’ equipment in the direction of specialization and certification.

Education, Experience and Skills Requirements:

  • 3-5 years in an onsite client service role
  • Knowledge of Videoconferencing Software (WebEX), highly desired 
  • Knowledge of Crestron, Biamp, Extron, Polycom & Cisco equipment
  • CTS certification preferred
  • Proficiency in Microsoft Office
  • Excellent communication skills 

Job Requirements

CTS, Crestron, Extron, Cisco, Polycom, Biamp, audiovisual, AV, AV support

Additional Information

Established in 1991, J. Patrick & Associates, Inc is an Executive Recruiting firm that focuses on Executive Management, Sales, Marketing and Technical roles within Information Technology markets. We have over 20 years of experience recruiting in every aspect of AV/VTC/UC, Application, Storage, Information/Network Security, Mobile Technologies and Telecommunications. We handle Contingency and Retained search, as well as contract staffing. Our clients include industry-leading Technology Vendors, Systems Integrators, Telecommunications Service Providers and End User organizations.

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About Brooklawn, NJ

Discover exciting job opportunities in and around the charming town of Brooklawn, New Jersey! Nestled in Camden County, this vibrant area offers a perfect blend of small-town charm and big-city amenities. With a growing economy and a strong sense of community, Brooklawn provides ample opportunities for career growth and development. Enjoy easy access to notable attractions like the Battleship New Jersey Museum and Memorial, Camden Waterfront, and the Adventure Aquarium. Indulge in the renowned local cuisine, featuring delicious cheesesteaks and hoagies. Explore the vibrant arts scene with visits to The Woodland, a historic mansion turned art gallery, or catch a show at the nearby Ritz Theatre Company. Cheer for the Philadelphia Eagles at Lincoln Financial Field or take a leisurely stroll through the picturesque Cooper River Park. Join us in Brooklawn and embark on a fulfilling career in a truly enchanting setting!