Network Operations Center (NOC) Technician

Eddyville, NY 12401 | Fully Remote

Employment Type: Direct Hire Category: Installation, Network Engineering, Operations Job Number: 11974 Split Eligible: Yes Industry: Telecommunications Level of Experience: Mid-Senior

Job Description

Our client is a leading broadband provider that is currently moving into various Tier 3 and Rural service markets, and will compete with various incumbent telcos, cable MSOs and wireless provider in the fiber and wireless broadband markets, for consumer and commercial customers.

They are currently building their Network Operations Center team, and are interviewing now for various levels of Network Operations Center (NOC) Technicians, Engineer, Supervisors and Specialists. 

The Network Operations Technicians are an integral part of the broadband services team, which is responsible for the installation, testing, turn-up and troubleshooting of the company’s broadband access, core IP routing, and transport network elements.

These roles are based in New York’s Mid-Hudson Valley region, and there is a strong preference for candidates from the region.  These are NOT 100% virtual/ WFH roles.    The company is not able to provide work visa or relocation support to candidates.

Work with Field Operations Installations teams on consistent on-time, quality implementation of network connections, customer deployments, customer premise equipment (CPE) and customer network facilities.
Install, configure, customize and upgrade network equipment within the guidelines set by the Network Engineering management team.
Work with internal and external technical teams to ensure Engineering designs are field-ready: work on configuration, logistics issues (supply chain bottlenecks) and scheduling.

Experience, Education  and Skills requirements
4-6+ years in the installation, testing, turn-up and troubleshooting  of network services including circuits, IP Network and broadband equipment., preferably in a NOC, Field Service/Field Operations Technician, Field Engineer, or Network Operations Engineer in a Telecom service provider environment or large enterprise environment.

Associate’s Degree or Bachelor of Science degree is preferred but not required.
Equivalent Direct Hands-On Experience in Network Operations Center strongly suggested.

2-3 years of direct experience with IP networks: operations, design, engineering and implementation.
Direct knowledge of some (NOT ALL!) of the Technology Domains
  • Transport Networks: DWDM, PON, GPON, XGS-PON, FTTH, FTTx
  • Routing Protocols:  MPLS,OSPF, EIGRP, ISIS, BGP, Ethernet, VLAN , DNS, DHCP, NAT.
  • Voice Networks  VoIP, SIP Trunking, Soft Switches, Session Border Controllers, QoS.


Additional Information

Established in 1991, J. Patrick & Associates, Inc is an Executive Recruiting firm that focuses on Executive Management, Sales, Marketing and Technical roles within Information Technology markets. We have over 20 years of experience recruiting in every aspect of AV/VTC/UC, Application, Storage, Information/Network Security, Mobile Technologies and Telecommunications. We handle Contingency and Retained search, as well as contract staffing. Our clients include industry-leading Technology Vendors, Systems Integrators, Telecommunications Service Providers and End User organizations.

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