Lead AV Technician - Greater NYC Metro Area
Our client is a leading provider of AV Integration and is seeking a Lead AV Technician located in the Greater NYC Metro area.
Essential Duties and Responsibilities:
- Responsible for supervising a team of AV installers and insuring that installed product and equipment performs to industry standards
- Perform troubleshooting, items on project engineer's punch list, and commissioning AV Systems for client acceptance
- Provide input to development of new products, modification of existing products and termination of ineffective products
- Develop and maintain communications with all levels of staff and customers, ranging from line managers to corporate presidents
- Using a consultative style, advise customers on how to best utilize company products
- Assist clients with feasibility studies, equipment budgets, systems requirements and specifications
Skills and Abilities:
- Excellent communication, analytic, diagnostic and problem-solving skills
- Work effectively across cross-functional lines, in coordination with others involved in technical services
- Manage projects, including setting objectives, and observing deadlines.
- Outstanding people skills, high ethical standards and work ethic, and solid communications skills
- Must be able to present technical and non-technical information clearly and in a compelling manner
- Candidates must have prior experience completing technical installation of audiovisual systems, including equipment rack fabrication, site preparation, termination and calibration of audio and video equipment, and implementation
- Loading and troubleshooting Crestron codes and adjusting audio DSPs such as Biamp
Certifications:
- Technical knowledge of 3 of more of the following required: Audiovisual Equipment, Videoconferencing Endpoints, Network Equipment, Network Services, Hardware, Software, and Managed Services offerings
- Industry Certifications such as: CTS, CTS-I, Crestron DMC-E-4K, Biamp Tesira, Audinate, Q-SYS STRONGLY PREFERRED
- Cisco, Tandberg or Polycom certifications helpful
- Must be knowledgeable in the use and integration of AV equipment, as well as in the installation of said equipment
- Networking (IP, WAN) and security expertise
- Knowledge of IP Networking, including routing protocols and VoIP, SIP, H.323, videoconferencing applications
- Experience with circuit switched and packet data technologies such as ISDN, T1, T3, ATM, Frame Relay and high speed serial such as V. 35, RS-449
- Experience with messaging and videoconferencing systems
- Knowledge of some of the following manufacturers' equipment strongly preferred: Polycom, Cisco, Tandberg, LifeSize, AMX, Crestron, Biamp, Extron, Barco, Christie Digital
Education:
- Bachelor degree in electrical, computer or telecommunications engineering desired
- In the absence of a formal degree, 7 years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted
