Field Operations Manager - Audio Visual Integration

Wall Twp, NJ 08724

Employment Type: Direct Hire Category: Operations, Technical Support Job Number: 11939 Salary $: 90,000 Split Eligible: Yes Industry: Service Provider-VAR/SI Level of Experience: Mid-Senior

Job Description

Field Operations Manager - AV/IT Integration

Our client, a leading systems integrator of audiovisual, videoconferencing systems, and electronic security is actively seeking a Field Operations Manager who will manage the remote customer support, onsite managed services and installations teams’ activity.

This role requires a non-negotiable hybrid WorkStyle:  REQUIRED In-Office presence in WFH/Virtual office, and regular travel to client sites in the NJ/NY region.

If you cannot satisfy this non-negotiable requirement due to your location, please apply to one of our other jobs.



The Field Operations Manager will have overall responsibility for all resources on a given client site, including staff, third-party partners, subcontractors, budget, logistics and materials.    Knowledge of AV/IT and related-industry best practices are essential to success in this role.

Candidates with experience managing Customer support teams in the Telecoms, Network, IT, CCTV/Security video or other related market are encourage to apply.

  • Interact with client management and technical staff in a personable and professional manner.
  • Quality Control: Oversee and maintain the firm's Installation standards
  • Review project statement of work and system documentation
  • Direct and manage multiple technician teams
  • Create and manage technician schedules
  • Review and approve technician time sheets 
  • Create and update daily project reports for project team
  • Coordinate equipment delivery to the various project locations
  • Attend internal and external project meetings as required
  • Validate installation completion and obtain project delivery sign-off from the client.


  • Bachelor’s degree in electrical, computer or telecommunications engineering DESIRED
  • In the absence of a formal degree, 7 years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted.
  • Past Proficiency in running a project site, installs and leading a crew of technicians.
  • Familiar with commercial construction environment, ability to read architectural drawings a plus.
  • Ability to read and follow AV system flow diagrams and support documentation
  • Excellent interpersonal skills, accuracy and attention to detail.
  • Work effectively across cross-functional lines, in coordination with others involved in technical services
  • Manage projects, including setting objectives, and observing deadlines.
  • Outstanding people skills, High ethical standards and work ethic, and solid communications skills.
  • Proficiency in the use of personal computers including such programs as MS Word, Excel and Outlook.


Candidates must have prior experience completing technical installation of audiovisual systems, including equipment rack fabrication, site preparation, termination and calibration of audio and video equipment, and implementation

Current knowledge of SOME (Not All) of the various technical domains essential to success in this role:  AV, IT, Telecoms, Networks, Security video and access control.

Additional Information

Established in 1991, J. Patrick & Associates, Inc is an Executive Recruiting firm that focuses on Executive Management, Sales, Marketing and Technical roles within Information Technology markets. We have over 20 years of experience recruiting in every aspect of AV/VTC/UC, Application, Storage, Information/Network Security, Mobile Technologies and Telecommunications. We handle Contingency and Retained search, as well as contract staffing. Our clients include industry-leading Technology Vendors, Systems Integrators, Telecommunications Service Providers and End User organizations.

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About Wall Twp, NJ

Ready to take your career to new heights? Explore exciting job opportunities in and around Wall Township, New Jersey! Nestled in Monmouth County, Wall Twp offers a perfect blend of coastal charm and suburban convenience. From the iconic boardwalks of Asbury Park to the vibrant arts scene at the Jersey Shore Arts Center, there's no shortage of culture and entertainment to enjoy. Indulge in mouth-watering seafood delicacies or catch a show at the legendary Count Basie Center for the Arts in nearby Red Bank. With an array of parks, beaches, and recreational activities, Wall Twp provides an excellent work-life balance for professionals looking to thrive in a thriving community. Join us in discovering the endless possibilities that await in this dynamic region – your dream job could be just around the corner!