AV Design Engineer Audiovisual - Videoconferencing - Greater Toronto Area
Our client , a leading integrator of video, voice and data systems is seeking an AV Design Engineer, located in the Greater Toronto Area. Position requires some presence in local sales office, travel to client sites, as well as some virtual office time.
This is a customer facing role requiring strong communication skills.
Essential Duties and Responsibilities:
- Maintain a current expert knowledge of the Audiovisual, Videoconferencing and UC products and services provided by the firm
- Maintain a working knowledge of competitor products and services and of emerging trends in the audiovisual, conferencing and collaboration industry as a whole
- Make sales contacts, research customer needs and develop application of product and services in an effective manner
- Initiate sales proposals
- In conjunction with sales team, develop and deliver sales presentations, as well as develop accurate sales forecasting and pipeline report
- Responsible for Site Surveys, Systems Design, Line Drawings, Detail Engineering plans, and other sales and design related materials
- Develop and maintain communications with all levels of staff and customers, ranging from line managers to corporate presidents
- Using a consultative style, advise customers on how to best utilize company products
- Provide technical consultancy to augment the sales effort for company and client demonstrations, as well as advising customers on how best to utilize company products
- Manage technical relationships between the client, firm, technology vendors and distributors
- Assist clients with feasibility studies, equipment budgets, systems requirements and specifications
- Work effectively across cross-functional lines, in coordination with others involved in marketing, sales, logistics, technical services
- Manage projects, including setting objectives, budgeting and observing deadlines
Education, Experience and Skills Requirements
- Bachelor degree in electrical, computer or telecommunications engineering desired
- In the absence of a formal degree, 7 years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted
- 5-7+ years of experience in a sales support and design/ project engineering, preferably with a leading Systems Integrator of Audiovisual , Videoconferencing and Unified Communications Systems; candidates with similar skills and experience in technology vendor or end-user environment should apply
- Demonstrate technical writing responses and formal documentation in a written and graphic format
- Excellent analytical, diagnostic and problem-solving skills
- Outstanding people skills, High ethical standards and work ethic, and solid communications skills
- Must be able to present technical and non-technical information clearly and in a compelling manner
- Technical knowledge of 3 of more of the following required: Audiovisual Equipment, Videoconferencing Endpoints, Network Equipment, Network Services, Hardware, Software, and Managed Services offerings
- Candidates with InfoComm (ICIA) CTS, CTS-I or CTS-D certifications preferred. Other industry certification such as DMC-E, EAVA,CVE, ACE also helpful
- Some control systems DSP programming helpful: AMX, Crestron, Extron
- Hosted Applications (SaaS) experience helpful, especially for CRM
- Knowledge of drawing programs (AutoCAD/Visio) preferred
- Bilingual English primary, French secondary helpful.
