Technical Support Engineer - Security Operations Center

Paramus, NJ 07652

Employment Type: Direct Hire Category: Technical Support Job Number: 7404 Salary $: 80,000 Split Eligible: YES Industry: Computer & Network Security Level of Experience: Mid-Senior

Job Description

Technical Support Engineer – Security Operations Center

Our client, a leading provider of network security and cloud security solutions is hiring a Technical Support Engineer for their Security Operations Center.  This person will be directly responsible for fast-paced security support and customer satisfaction.  Strong technical knowledge is essential, as well as extensive experience working on large engagements, professional services, complex technical support, tier 3 security fixes, and similar customer-facing duties. The ideal candidate with be a security expert on early detection and advanced mitigation. 

5 days per week presence in the firm's Northern NJ Security Operations Center mandatory.

Education, Experience and Skills Requirements 

  • Bachelor's degree or higher in IT related area of study preferred, equivalent experience acceptable.
  • Expert level knowledge on network, cloud and application security technology.
  • Hands on experience troubleshooting complex network issues.
  • Experience in network security products such as: firewalls, VPN, SSL, network access control (NAC), intrusion detection or intrusion prevention systems (IDS/IPS), web proxies, UTM, anti-virus, anti-malware devices.
  • Knowledgeable with IPSEC, VLAN, VPN, ACL, OSPF, VCS, TCP/IP, HSRP, VTP, STP, RIP, GRE, VTP.
  • Networking skills:  Layer 2/3 Switching, Layer 4-7.
  • Experience in providing support for remote access solutions, network services (DNS, DHCP, HTTP(S)), and web proxies.
  • Ability to diagnose, troubleshoot and remediate complex technical issues while maintaining customer satisfaction.

Job Requirements

Mid-Senior, 3-5 years

Additional Information

Established in 1991, J. Patrick & Associates, Inc is an Executive Recruiting firm that focuses on Executive Management, Sales, Marketing and Technical roles within Information Technology markets. We have over 20 years of experience recruiting in every aspect of AV/VTC/UC, Application, Storage, Information/Network Security, Mobile Technologies and Telecommunications. We handle Contingency and Retained search, as well as contract staffing. Our clients include industry-leading Technology Vendors, Systems Integrators, Telecommunications Service Providers and End User organizations.

Meet Your Recruiter

Send an email reminder to:

Refer A Friend

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.