<![CDATA[J. Patrick & Associates: jobboards]]> http://JOBS.JPATRICK.COM/ en-us <![CDATA[Customer Success Manager, Collaboration Technology - New York]]> Customer Success Manager - Collaboration Technology

Our customer, a leading collaboration technology company,  is seeking an enthusiastic and eloquent CSM for the Eastern region.

This is a full time  position.

Up to 50% travel locally and regionally  is required.

This is a relationship retention and advocacy position responsible for actively managing account satisfaction and customer development. This is a customer facing role that travels to their location for on boarding and demonstrations of services. 

You will help customer develop value for the products and interact with accounts on several level of development. Primarily post sales deployment and ease of adoption of the  technology and how it can best serve their organization now. 

Must have a willingness to take initiative.

Comfort with technical discussions and some troubleshooting while on location is expected. 

 

 
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Thu, 12 Apr 2018 00:00:00 EDT 0
<![CDATA[Sales Engineer VTC SaaS solutions Southern California]]> Sales Engineer UCaaS  Videoconferencing - Souther California

Our client, a leading provider of Videoconferencing Services and integrated end points, is seeking a Sales Engineer located in Sothern California. The qualified candidate will have experience supporting high end VTC UC solutions providing pre and post-sales support.

Travel up to 50% is required. 
 

Responsibilities:

·      Responsible for technical pre-sales support
·      Evaluation of existing network structure and limitations
·      Maintain a current expert knowledge of the company products and services
·      Maintain a working knowledge of competitor products and services and of emerging trends in the conferencing and collaboration industry
·      Evaluate customer needs and develop application of product and services in an effective manner
·      20% post-sales support which includes onsite training and support.
·      Respond to questions related to evaluation trials
·      Evaluate, train and support resellers/distributors to sell and support company equipment, field all pre-sales technical issues, and direct customer interaction for the entire life cycle of a sale

Skills and Abilities:
·      Technical writing and formal documentation in written and graphic formats
·      Excellent analytical, diagnostic and problem-solving skills
·      5+ years in technical sales and support of telepresence solutions.
·      Public speaking and presentation abilities, with a focus on presenting technical information to those with a non-technical background, including excellent active listening skills
·      Manage projects, including setting objectives, budgeting and observing deadlines.
·      Excellent people skills, high ethical standards and work ethic, and solid communications skills.
·      Knowledge of Microsoft Lync / Skype / S4B
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Thu, 12 Apr 2018 00:00:00 EDT 0
<![CDATA[Account Executive - Audiovisual, Low Voltage, Cabling - OTTAWA, ON, CANADA]]> Account Executive - Audiovisual, Low Voltage, Cabling - OTTAWA, ON, CANADA

Our company, a leading provider of Audiovisual Integration, Low Voltage, Structured Cabling has  an opening for an experienced Account Executive. This is a Virtual Job and travel will be required in the OTTAWA, ON, CANADA region.


The successful sales professional will be highly motivated and have a proven track record of established sales success with customers. 10+ years of outside sales experience with at least 5+ years in Low Voltage, Structured Cabling, and Audiovisual integration sales is preferred. The sales professional will be required to perform the following job related activities:
  • Develop a detailed understanding of our products and services.
  • Exhibit a consultative sales approach to determine a customer' s visual collaboration needs.
  • Develop price quotations and bid responses that are complete, accurate and that are profitable
  • Travel, as necessary, to cover sales responsibilities in Ontario & Quebec regions.
  • Establish professional relationships with manufacturer sales and sales engineering personnel.
  • Active and ongoing prospecting in the territory.
  • Design and implement focused prospecting tools to include; webinars, seminars, email campaigns etc. to increase sales and expand our customer base in the designated territory.


A four year college degree is preferred. The sales person will possess excellent communications skills, (both verbal and written) be organized and comfortable with on-line forecasting tools and have the ability to understand, present and demonstrate visual collaboration products and services to end user customers.
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Fri, 06 Apr 2018 00:00:00 EDT 0
<![CDATA[Channel Sales Video Collaboration, New York]]> Channel Sales Business Development,  Videoconferencing and  Collaboration

Our client is a leading provider of  Unified Communications Software and seeks an experienced Channel Sales Person  for its New York Office covering the New England Region and US Business.

This is a partly virtual office position  based in the either in the NY/NJ region. Position will be responsible for in-person meetings with  channel partners in region, and working directly with the firm' s direct Enterprise sales team in the region' s sales offices.

The Channel Sales person will be responsible for the recruitment, negotiation and training of reseller channel partners (VARs, SIs, MSPs)   that will result in new and expanded business opportunities   for the firm. The qualified candidate will promote channel and partner development, product evangelization and revenue growth.

 

Responsibilities:
  • Develop strategic pipelines to increase sales and market share
  • Develop new businesses through building partner relationships, networking and lead generation
  • Develop and exhibit sales presentations to educate, promote, and close sales at the C-level
  • Travel as necessary to conduct sales operations and increase market share
  • Promote consistent collaboration  and planning between partner representatives and support team
  • Establish and execute sales strategies with regional sales management
  • Oversee partner activities such as forecasts, marketing, and relationship development
  • Collaborate with partners to identify leads and campaign for closing new businesses
  • Meet quarterly/annual sales quotas
  • Demonstrate initiative activity in a dynamic environment
  • Be an essential and trusted asset to both partners and regional support
  • Work within a sales and support team structure for the achievement of customer satisfaction, revenue generation, and long-term account goals in line with company vision and values
  • Sell consultatively and make recommendations to prospects and clients of the various solutions the company offers to their business issues

 

Education, Experience and Skills Requirements:
  • Bachelor degree in technical or business discipline
  • 5-8 years experience with regional partner management (Carriers, VARs, MSPs etc)
  • Strong recruiter of channel partners.
  • Excellent negotiation skills. Must have conclude initial agreements with channel partners, NOT just managed existing relationships.
  • Existing Rolodex of Channel relationship.  Fast ramp to adding partners essential.
  • Sales experience and technical knowledge in some of the following:
  • Unified Communications (CPE-based, Cloud-based, SaaS, UCaaS)   applications, VoIP, Hosted VoIP, PBX and other messaging technologies.
  • Highly motivated and able to work in a dynamic company and industry
  • Self-starter in a team or independent setting
  • Knowledge of sales methodologies or salesforce.com a plus
  • Excellent oral, written and presentation communication to all user levels
  • Development of educational programs for clients, prospects, and employees
  • Knowledge of all service offerings, company technology, and competition
  • Understanding of pricing and proposal models
  • Strong troubleshooting skills – defining and resolving problems
  • Responsible, flexible and professional nature
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Tue, 27 Mar 2018 00:00:00 EDT 1
<![CDATA[Junior Sales Engineer - Chicago]]> Junior Sales Engineer -   Chicago

Our client, a leading developer of Enterprise Content Management solutions, is seeking a Junior Sales Engineer for its US sales region.    This role will be  based in the firm' s Downtown  Chicago sales office.    This is a great role for an IT Professional who wants to move into a Sales Engineering role from a Customer Support, Product Support, Internal IT or training role.

The Junior Sales Engineer is responsible for technical pre-sales support. and will assist the inside sales and Enterprise sales teams to meet  revenue goals by helping to qualify accounts, answer RFP/RFI' s, preparing and delivering solution based product presentations, attending trade shows, and leading proof of concepts which meet client' s business requirements. The Junior Sales Engineer is also responsible for handling technical questions or issues which arise during a sales cycle and setting appropriate customer expectations.   

 

Responsibilities:

Provide Pre-Sales support through working closely with regional sales, technical solutions engineers and professional services teams.

Work with the sales team introducing solutions and services, customizing solutions for clients’ business and IT requirements, and assisting in identifying opportunities for up-sell and cross-sell.

Providing technical solutions regarding the firm’ s security products and services as well as provide customer training.

Account responsibility for all lead technical activities. This includes building relationships across customer' s network operations, engineering and delivery departments to document their infrastructure, understand their challenges, and seek out potential projects.

Attend trade shows and provide presentations online and offline.

Collect feedback and identify technical improvements.

Developing technical documents and proposals (eg: RFP, RFI, RFQ, BOMs, quotes, etc.)

Become the point of contact and answer all technical questions regarding proposal, installations, configurations, products and services.

Develop and/or present in front of technical, non-technical, and executive audiences.

Work with engineers to provide technical solutions to customers.

Be technically adept and professional with excellent customer service and communication skills.

Develop territory and account sales strategies with the regional account team

Provide expert consultation to the customer in the firm' s ' best practices', processes technologies and techniques gleaned from industry exposure.

Travel as necessary for Proof of Concept and trial lab installations.   Expected travel: 30%.

Education, Experience and Skills Requirements:

A Bachelor’ s degree, or equivalent experience.

1-4+ Years of experience in Customer-facing role (post- or pre-sales) such as Technical Support, Product Support, Internal IT or training.    Candidates with prior sales engineering, solutions architecture, sales support are encouraged to apply.

If you have worked as a post-sales, customer-facing Technical resource OTHER than Sales Engineering and want to break into Pre-Sales work, this firm has an open mind!

Knowledge of several (not ALL!) of the following technical domains:

  • Web Application development, such as Java, JavaScript, HTML5, Python

  • WIndows OS, Linux, Microsoft Azure preferred.  

  • Infrastructure: IP Networking, Windows Server, database (SQL, MySQL), vmware
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Wed, 21 Mar 2018 00:00:00 EDT 1
<![CDATA[Recruiter - Full-time role]]> Our client, a leading  software and services provider, is seeking  an experienced  Recruiter with several years of generalist recruiting experience for its New Jersey HQ location.  This person must be a bright, ambitious, highly motivated, team-oriented Human Resources Professional.  This is a full-time, direct-hire role.  This firm will not provide work visa or relocation  support.  
  • Work with Executive Management on all aspects of recruiting, including sourcing, interviewing, offers, compensation, etc. 
  • Assess the needs within the departments and develop creative recruitment ideas and programs. 
  • Build sustainable pipeline of high-quality candidates.
  • Follow up with hiring managers for resume and interview feedback.
  • Source, screening, interview, close offers, and manage onboarding
  • Ability to coach and train company management on  interviewing. 
  • Assisting with training programs and implementation, and special projects. 
  • Providing administrative support to the Director of Human Resources. 
  • Maintaining confidentiality with all information. 
     

Position Requirements
  • Bachelor' s Degree strongly preferred.
  • 3+ years' recruiting  and  HR generalist experience, within the financial software vertical preferred
  • Knowledge of full life cycle recruiting, onboarding, new employee orientation, etc.
  • Excellent customer service skills w/emphasis on judgment, written/verbal communications, project management, influencing and negotiating 
  • Proven experience in implementing creative strategies to source and attract critical talent is essential (cold calling, Internet, employee referrals, etc.) 
  • PHR, SPHR or other SHRM certification preferred
]]>
Mon, 19 Mar 2018 00:00:00 EDT 1
<![CDATA[Sales Engineer - AI software]]> Sales Engineer - AI SaaS products

Our client, a leading developer of Artificial Intelligence solutions, is seeking a Sales Engineer located near Chicago to support sales in its  Midwest  US sales region.

This position will be located  will require regular presence at the firm’ s Midwest Sales office and  HQ, as well as travel to customer sites, and industry conferences and events.

The Sales Engineer is responsible for technical pre-sales support. and will assist the sales team to obtain revenue goals by helping to qualify accounts, answer RFP/RFI' s, preparing and delivering solution based product presentations, attending trade shows, and leading proof of concepts which meet client' s business requirements. The Lead Sales Engineer is also responsible for handling technical questions or issues which arise during a sales cycle and setting appropriate customer expectations.   

 

Responsibilities:

Provide Pre-Sales support through working closely with regional sales, technical solutions engineers and professional services teams.

Work with the sales team introducing solutions and services, customizing solutions for clients’ business and IT requirements, and assisting in identifying opportunities for up-sell and cross-sell.

Providing technical solutions regarding the firm’ s security products and services as well as provide customer training.

Account responsibility for all lead technical activities. This includes building relationships across customer' s network operations, engineering and delivery departments to document their infrastructure, understand their challenges, and seek out potential projects.

Attend trade shows and provide presentations online and offline.

Collect feedback and identify technical improvements.

Developing technical documents and proposals (eg: RFP, RFI, RFQ, BOMs, quotes, etc.)

Become the point of contact and answer all technical questions regarding proposal, installations, configurations, products and services.

Develop and/or present in front of technical, non-technical, and executive audiences.

Work with engineers to provide technical solutions to customers.

Be technically adept and professional with excellent customer service and communication skills.

Develop territory and account sales strategies with the regional account team

Provide expert consultation to the customer in the firm' s ' best practices', processes technologies and techniques gleaned from industry exposure.

Travel as necessary for Proof of Concept and trial lab installations.   Expected travel: 30%.

Education, Experience and Skills Requirements:

A Bachelor’ s degree, or equivalent experience.

5+ Years of experience in sales engineering, solutions architecture, sales support or post-sales customer-facing role supporting   Enterprise software products amd/or managed services.

If you have worked as a post-sales, customer-facing Technical resource OTHER than Sales Engineering and want to break into Pre-Sales work, this firm has an open mind!

Knowledge of several (not ALL!) of the following technical domains:

  • Web Application development and scripting, such as Java, JavaScript, HTML5, Python, C.

  • Artificial Intelligence products and tools

  • User Interface (UI) frameworks, such as Bootstrap, or competing products.

  • WIndows OS, Linux, Microsoft Azure preferred.  

  • Infrastructure: IP Networking, Windows Server, database (SQL, MySQL), vmware
]]>
Mon, 19 Mar 2018 00:00:00 EDT 1
<![CDATA[Sales Account Executive - Managed Service Provider - Northern VA]]> Our client, a leading Managed Services Provider is seeking an experienced Sales Account Executive to sell to large Enterprise, Service Provider and Government customers in the Northern Virginia region.

The ideal candidate will have a strong track record in selling managed services in the one or more of the following offerings: hosting, colocation, carrier hotels, data center real estate, storage, WAN, IP networks, information security services or related IT infrastructure products or services.

This role will focus primarily on direct selling, with some responsibility to work with partners to close deals. The primary responsibilities of this position will be divided as follows:

• Responsible for networking with partners and industry contacts to identify leads and build awareness of our client' s service offerings.

• Responsible for building and executing against a pipeline of new leads. Prospecting and networking to develop the leads, setting appointments, and closing deals.

• Responsible for management reporting, administration, and some account management of existing customers.

Education, Experience and Skills Requirements:
  • Bachelor’ s degree or equivalent experience.
  • 5-7 plus years sales experience with proven track record of making or exceeding quota.
  • Experience in selling managed services in the one or more of the following offerings: hosting, colocation, carrier hotels, data center real estate, server, storage, WAN, IP networks, information security services or related IT infrastructure products or services.
  • Experience selling at a major ILEC, CLEC, ISP, hosting, colocation, Data Center REIT, cloud infrastructure provider or similar managed services provider.
  • Solution sales experience, based on needs assessment and relationship building.
  • Ability to close small and large deals, selling on the value of the product, overcoming objections, and providing necessary ROI analysis.
  • In-depth understanding of client business drivers, strategy and buying cycles.
  • Quantitative skills, required for accurate sales pipeline/ sales funnel management, as well as financial reporting to management and internal departments.
  • Candidates should have both formal training and several years’ experience selling with a structured sales methodology such as Miller-Heiman, TAS, Solutions Selling, SPIN Selling, Dale Carnegie or similar programs.
  • Experience using Sales tools, such as Salesforce.com, Marketo, and business intelligence tools.
  • Strong presentation skills
  • Strong MS Office skills
  • Some travel is required

 
]]>
Thu, 08 Mar 2018 00:00:00 EST 1
<![CDATA[Sales Engineer - Northeast (Virtual office)]]> Sales Engineer - Northeast (Virtual office)

Our client, a leading developer of Enterprise Content Management solutions, is seeking a Sales Engineer for its Northeast US sales region, based in the NY-NJ-CT  region.   

This position is a virtual office role but will require regular presence at the firm’ s Sales office, Midwest HQ, as well as travel to customer sites, and industry conferences and events.

Candidates residing in NY, NJ, PA, CT  should apply to this role.

The Sales Engineer is responsible for technical pre-sales support. and will assist the sales team to obtain revenue goals by helping to qualify accounts, answer RFP/RFI' s, preparing and delivering solution based product presentations, attending trade shows, and leading proof of concepts which meet client' s business requirements. The Lead Sales Engineer is also responsible for handling technical questions or issues which arise during a sales cycle and setting appropriate customer expectations.   

 

Responsibilities:

Provide Pre-Sales support through working closely with regional sales, technical solutions engineers and professional services teams.

Work with the sales team introducing solutions and services, customizing solutions for clients’ business and IT requirements, and assisting in identifying opportunities for up-sell and cross-sell.

Providing technical solutions regarding the firm’ s security products and services as well as provide customer training.

Account responsibility for all lead technical activities. This includes building relationships across customer' s network operations, engineering and delivery departments to document their infrastructure, understand their challenges, and seek out potential projects.

Attend trade shows and provide presentations online and offline.

Collect feedback and identify technical improvements.

Developing technical documents and proposals (eg: RFP, RFI, RFQ, BOMs, quotes, etc.)

Become the point of contact and answer all technical questions regarding proposal, installations, configurations, products and services.

Develop and/or present in front of technical, non-technical, and executive audiences.

Work with engineers to provide technical solutions to customers.

Be technically adept and professional with excellent customer service and communication skills.

Develop territory and account sales strategies with the regional account team

Provide expert consultation to the customer in the firm' s ' best practices', processes technologies and techniques gleaned from industry exposure.

Travel as necessary for Proof of Concept and trial lab installations.   Expected travel: 30%.

 

Education, Experience and Skills Requirements:

A Bachelor’ s degree, or equivalent experience.

5+ Years of experience in sales engineering, solutions architecture, sales support or post-sales customer-facing role supporting   Enterprise software products amd/or managed services.

 

If you have worked as a post-sales, customer-facing Technical resource OTHER than Sales Engineering and want to break into Pre-Sales work, this firm has an open mind!

Knowledge of several (not ALL!) of the following technical domains:

  • Web Application development, such as Java, JavaScript, HTML5, Python

  • WIndows OS, Linux, Microsoft Azure preferred.  

  • Infrastructure: IP Networking, Windows Server, database (SQL, MySQL), vmware
]]>
Thu, 08 Mar 2018 00:00:00 EST 1
<![CDATA[Sales Engineer - New England (Virtual office)]]> Sales Engineer - New England (Virtual office)

Our client, a leading developer of Enterprise Content Management solutions, is seeking a Sales Engineer for its New England sales region, based in the MA-NH-CT  region.   

This position is a virtual office role but will require regular presence at the firm’ s Sales office, Midwest HQ, as well as travel to customer sites, and industry conferences and events.

Candidates residing in MA, NH, CT  should apply to this role.

The Sales Engineer is responsible for technical pre-sales support. and will assist the sales team to obtain revenue goals by helping to qualify accounts, answer RFP/RFI' s, preparing and delivering solution based product presentations, attending trade shows, and leading proof of concepts which meet client' s business requirements. The Lead Sales Engineer is also responsible for handling technical questions or issues which arise during a sales cycle and setting appropriate customer expectations.   

 

Responsibilities:

Provide Pre-Sales support through working closely with regional sales, technical solutions engineers and professional services teams.

Work with the sales team introducing solutions and services, customizing solutions for clients’ business and IT requirements, and assisting in identifying opportunities for up-sell and cross-sell.

Providing technical solutions regarding the firm’ s security products and services as well as provide customer training.

Account responsibility for all lead technical activities. This includes building relationships across customer' s network operations, engineering and delivery departments to document their infrastructure, understand their challenges, and seek out potential projects.

Attend trade shows and provide presentations online and offline.

Collect feedback and identify technical improvements.

Developing technical documents and proposals (eg: RFP, RFI, RFQ, BOMs, quotes, etc.)

Become the point of contact and answer all technical questions regarding proposal, installations, configurations, products and services.

Develop and/or present in front of technical, non-technical, and executive audiences.

Work with engineers to provide technical solutions to customers.

Be technically adept and professional with excellent customer service and communication skills.

Develop territory and account sales strategies with the regional account team

Provide expert consultation to the customer in the firm' s ' best practices', processes technologies and techniques gleaned from industry exposure.

Travel as necessary for Proof of Concept and trial lab installations.   Expected travel: 30%.

 

Education, Experience and Skills Requirements:

A Bachelor’ s degree, or equivalent experience.

5+ Years of experience in sales engineering, solutions architecture, sales support or post-sales customer-facing role supporting   Enterprise software products amd/or managed services.

 

If you have worked as a post-sales, customer-facing Technical resource OTHER than Sales Engineering and want to break into Pre-Sales work, this firm has an open mind!

Knowledge of several (not ALL!) of the following technical domains:

  • Web Application development, such as Java, JavaScript, HTML5, Python

  • WIndows OS, Linux, Microsoft Azure preferred.  

  • Infrastructure: IP Networking, Windows Server, database (SQL, MySQL), vmware
]]>
Thu, 08 Mar 2018 00:00:00 EST 1
<![CDATA[Sales Engineer - MIDLANTIC]]> Sales Engineer - MIDLANTIC (Virtual office)

Our client, a leading developer of Enterprise Content Management solutions, is seeking a Sales Engineer for its Midlantic  US sales region, based on the East Coast.

Candidates residing in VA, MD, DC, DE, PA, NC should apply to this role.

This position is a virtual office role but will require regular presence at the firm’ s Sales office, Midwest HQ, as well as travel to customer sites, and industry conferences and events.

The Sales Engineer is responsible for technical pre-sales support. and will assist the sales team to obtain revenue goals by helping to qualify accounts, answer RFP/RFI' s, preparing and delivering solution based product presentations, attending trade shows, and leading proof of concepts which meet client' s business requirements. The Lead Sales Engineer is also responsible for handling technical questions or issues which arise during a sales cycle and setting appropriate customer expectations.   

 

Responsibilities:

Provide Pre-Sales support through working closely with regional sales, technical solutions engineers and professional services teams.

Work with the sales team introducing solutions and services, customizing solutions for clients’ business and IT requirements, and assisting in identifying opportunities for up-sell and cross-sell.

Providing technical solutions regarding the firm’ s security products and services as well as provide customer training.

Account responsibility for all lead technical activities. This includes building relationships across customer' s network operations, engineering and delivery departments to document their infrastructure, understand their challenges, and seek out potential projects.

Attend trade shows and provide presentations online and offline.

Collect feedback and identify technical improvements.

Developing technical documents and proposals (eg: RFP, RFI, RFQ, BOMs, quotes, etc.)

Become the point of contact and answer all technical questions regarding proposal, installations, configurations, products and services.

Develop and/or present in front of technical, non-technical, and executive audiences.

Work with engineers to provide technical solutions to customers.

Be technically adept and professional with excellent customer service and communication skills.

Develop territory and account sales strategies with the regional account team

Provide expert consultation to the customer in the firm' s ' best practices', processes technologies and techniques gleaned from industry exposure.

Travel as necessary for Proof of Concept and trial lab installations.   Expected travel: 30%.

Education, Experience and Skills Requirements:

A Bachelor’ s degree, or equivalent experience.

5+ Years of experience in sales engineering, solutions architecture, sales support or post-sales customer-facing role supporting   Enterprise software products amd/or managed services.

If you have worked as a post-sales, customer-facing Technical resource OTHER than Sales Engineering and want to break into Pre-Sales work, this firm has an open mind!

Knowledge of several (not ALL!) of the following technical domains:

  • Web Application development, such as Java, JavaScript, HTML5, Python

  • WIndows OS, Linux, Microsoft Azure preferred.  

  • Infrastructure: IP Networking, Windows Server, database (SQL, MySQL), vmware
]]>
Thu, 08 Mar 2018 00:00:00 EST 1
<![CDATA[Sales Engineer - MIDWEST (Virtual office)]]> Sales Engineer - MIDWEST (Virtual office)

Our client, a leading developer of Enterprise Content Management solutions, is seeking a Sales Engineer for its Midwest  US sales region, based on the Chicagoland area.

Candidates residing in IL, OH, PA, IN, KY, MN, WI  should apply to this role.

This position is a virtual office role but will require regular presence at the firm’ s Sales office, Midwest HQ, as well as travel to customer sites, and industry conferences and events.

The Sales Engineer is responsible for technical pre-sales support. and will assist the sales team to obtain revenue goals by helping to qualify accounts, answer RFP/RFI' s, preparing and delivering solution based product presentations, attending trade shows, and leading proof of concepts which meet client' s business requirements. The Lead Sales Engineer is also responsible for handling technical questions or issues which arise during a sales cycle and setting appropriate customer expectations.   

 

Responsibilities:

Provide Pre-Sales support through working closely with regional sales, technical solutions engineers and professional services teams.

Work with the sales team introducing solutions and services, customizing solutions for clients’ business and IT requirements, and assisting in identifying opportunities for up-sell and cross-sell.

Providing technical solutions regarding the firm’ s security products and services as well as provide customer training.

Account responsibility for all lead technical activities. This includes building relationships across customer' s network operations, engineering and delivery departments to document their infrastructure, understand their challenges, and seek out potential projects.

Attend trade shows and provide presentations online and offline.

Collect feedback and identify technical improvements.

Developing technical documents and proposals (eg: RFP, RFI, RFQ, BOMs, quotes, etc.)

Become the point of contact and answer all technical questions regarding proposal, installations, configurations, products and services.

Develop and/or present in front of technical, non-technical, and executive audiences.

Work with engineers to provide technical solutions to customers.

Be technically adept and professional with excellent customer service and communication skills.

Develop territory and account sales strategies with the regional account team

Provide expert consultation to the customer in the firm' s ' best practices', processes technologies and techniques gleaned from industry exposure.

Travel as necessary for Proof of Concept and trial lab installations.   Expected travel: 30%.

Education, Experience and Skills Requirements:

A Bachelor’ s degree, or equivalent experience.

5+ Years of experience in sales engineering, solutions architecture, sales support or post-sales customer-facing role supporting   Enterprise software products amd/or managed services.

If you have worked as a post-sales, customer-facing Technical resource OTHER than Sales Engineering and want to break into Pre-Sales work, this firm has an open mind!

Knowledge of several (not ALL!) of the following technical domains:

  • Web Application development, such as Java, JavaScript, HTML5, Python

  • WIndows OS, Linux, Microsoft Azure preferred.  

  • Infrastructure: IP Networking, Windows Server, database (SQL, MySQL), vmware
]]>
Tue, 06 Mar 2018 00:00:00 EST 1
<![CDATA[Audiovisual Integration Design Engineer]]> Design Engineer Audiovisual - Videoconferencing - Central NJ

Our client is a leading integrator of  video, voice and data systems is seeking a Design Engineer, located in the Central NJ  area, handling Enterprise accounts.  Position requires some presence in local sales office, travel to client sites, as well as some virtual office time.

Essential Duties and Responsibilities:
  • Maintain a current expert knowledge of the Audiovisual, Videoconferencing  and UC products and services provided by the firm
  • Maintain a working knowledge of competitor products and services and of emerging trends in the audiovisual, conferencing and collaboration industry as a whole
  • Make sales contacts, research customer needs,  and effectively develop applications of product and services
  • Initiate sales proposals
  • In conjunction with sales team, develop and deliver sales presentations,  accurate sales forecasting, and pipeline reports
  • Manage and Execute sales and project documentation, such as Bill of Materials(BOM), RFP Responses, Pricing Documents and Scopes of Works (SOW)
  • Responsible for Site Surveys, Systems Design, Line Drawings, Detail Engineering plans, and other sales and design related materials
  • Develop and maintain communications with all levels of staff and customers, ranging from line managers to corporate presidents
  • Using a consultative style, advise customers on how to best utilize company products
  • Provide technical consultancy to augment the sales effort for company and client demonstrations, as well as advising customers on how best to utilize company products
  • Manage technical relationships between the client, firm, technology vendors and distributors
  • Assist clients with feasibility studies, equipment budgets, systems requirements and specifications
  • Work effectively across cross-functional lines, in coordination with others involved in marketing, sales, logistics, technical services
  • Manage projects, including setting objectives, budgeting and observing deadlines

Education, Experience and Skills Requirements
  • Bachelor degree in electrical, computer or telecommunications engineering desired
  • In the absence of a formal degree, 7 years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted
  • 5-7+ years of experience in a sales support and design/ project engineering, preferably with a leading Systems Integrator of Audiovisual, Videoconferencing and Unified Communications Systems; candidates with similar skills and experience in technology vendor or end-user environment should apply
  • Demonstrate technical writing responses and formal documentation in a written and graphic format
  • Excellent analytical, diagnostic and problem-solving skills
  • Public speaking and presentation abilities, with a focus on presenting technical information to those with a non-technical background, including excellent active listening skills
  • Outstanding people skills, high ethical standards and work ethic, and solid communications skills
  • Must be able to present technical and non-technical information clearly and in a compelling manner
  • Technical knowledge of 3 of more of the following required: Audiovisual Equipment, Videoconferencing Endpoints, Network Equipment, Network Services, Hardware, Software, and Managed Services offerings
  • Candidates with InfoComm (ICIA) CTS, CTS-I or CTS-D certifications preferred. Other industry certification such as DMC-E, EAVA, CVE, ACE also helpful
  • Some control systems DSP programming helpful:   AMX, Crestron, Extron
  • Knowledge of some of the following manufacturers' equipment strongly preferred: Polycom, cisco, Tandberg, LifeSize, AMX, Crestron, Biamp, Extron, Barco, Christie Digital
  • Experience with project development design and documentation experience is preferred
  • Must be knowledgeable in the use and integration of AV equipment, as well as in the installation of said equipment
  • Some knowledge of IP Networking, including routing protocols and VoIP, SIP, H.323, videoconferencing applications
  • Hosted Applications (SaaS) experience helpful, especially for CRM
  • Knowledge of drawing programs (AutoCAD/Visio) preferred
]]>
Tue, 27 Feb 2018 00:00:00 EST 1
<![CDATA[IT Systems Engineer]]> Our client, a leading global provider of systems integration and managed services is seeking a IT Systems Engineer for desktop, mobile and applications services.  This position is located in San Jose, CA  and requires 5 days per week presence at the company’ s offices, with regular client site visit in the region.

This is a Full Time Direct Hire position, not a contract.

NO H1b visa support offered

No relocation offered

No remote or virtual office

Responsibilities
The IT Systems Engineer role works with the firm’ s Enterprise and Commercial customers to implement, optimize and troubleshoot cutting-edge IT, Networking and Security systems.

The candidate should have 3-5 years Systems Administration and Networking experience, have a focus on providing excellent client service, as well as strong interest in computer security. If you are a High Performance, Low Maintenance type of employee, please apply.

Essential Functions:
  • Windows desktop, server and image maintenance.
  • Active Directory Domain Controller Administration and Management.
  • Exchange Server 2007 (or above) Administration and Management.
  • Windows Server Administration and Management
  • Storage and Backup Administration (RAID, Backup Apps)
  • Networking and Security duties
  • VMWare ESXi 4.1 or above Administration and Management.


Education, Experience and Skills Requirements
4-year College degree, preferably a B.S in a technical field or science preferred.

2 year degree with experience and/or certifications acceptable.

3-5 years in customer-facing technical support role with an integrator, vendor or end user.
Technical Certifications helpful: MCSE, CCNA.

Current Driver’ s license
  • Networking: TCP/IP, routing/switching, DNS, DHCP, Wireless, VLANs.
  • Windows Server Administration and Management
  • Active Directory and Exchange competence
  • Skilled in Office365, Google Apps for Enterprise.
  • High skill with most operating system commands/utilities.
  • Scripting and bulk editing knowledge helpful.
  • Knowledge of cisco switches, Veeam, WAN technologies helpful
  • Strong written and oral communications skills essential
  • Second language helpful (Japanese or Korean)
]]>
Mon, 26 Feb 2018 00:00:00 EST 0
<![CDATA[Server Support Engineer]]> Our client, a leading global provider of systems integration and managed services is seeking a Server Support Engineer to work on-site at a client location in San Jose, CA.  This position is located in San Jose, CA  and requires 5 days per week presence at the company’ s offices, with regular client site visit in the region.

This is a Full Time Direct Hire position, not a contract.

NO H1b visa support offered

No relocation offered

No remote or virtual office

Responsibilities
The Server Support Engineer role works on-site   to implement, optimize and troubleshoot cutting-edge IT, Networking and Security systems.

The candidate should have 3-5 years Systems Administration and Networking experience, have a focus on providing excellent client service, as well as strong interest in computer security. If you are a High Performance, Low Maintenance type of employee, please apply.

Essential Functions:
  • Windows Server and image maintenance.
  • Active Directory Domain Controller Administration and Management.
  • Exchange Server 2007 (or above) Administration and Management.
  • Windows Server Administration and Management
  • Storage and Backup Administration (RAID, Backup Apps)
  • Networking and Security duties
  • VMWare ESXi 4.1 or above Administration and Management.


Education, Experience and Skills Requirements
4-year College degree, preferably a B.S in a technical field or science preferred.

2 year degree with experience and/or certifications acceptable.

3-5 years in customer-facing technical support role with an integrator, vendor or end user.
Technical Certifications helpful: MCSE, CCNA.

Current Driver’ s license
  • Networking: TCP/IP, routing/switching, DNS, DHCP, Wireless, VLANs.
  • Windows Server Administration and Management.
  • VMWare vSphere Environments.
  • HPE ProLiant Servers,  Dell PowerEdge Servers, Blade Servers,
  • EMC Storage systems and tools.
  • High skill with most operating system commands/utilities.
  • Scripting and bulk editing knowledge helpful.
  • Knowledge of cisco switches, Veeam, WAN technologies helpful
  • Strong written and oral communications skills essential
  • Second language helpful (Japanese or Korean)
]]>
Mon, 26 Feb 2018 00:00:00 EST 1
<![CDATA[Inside Sales Manager, Wall Street, NY]]> Inside Sales Manager, Wall Street, NY

Company Overview:

Our client is the premiere technology solutions provider who designs, implements and maintains powerful converged communication networks for enterprise customers nationwide. 

Job Description: 

The Inside Sales Manager will be responsible for hiring, training and developing a team of 5 – 7 Inside Sales Representatives.  Candidates should have at least 4 years of experience managing an Inside Sales team for either a major infrastructure vendor or reseller.  This position will be based in our clients Headquarters in Downtown Manhattan, NY.

 

Responsibilities: 

  • Day-to-day oversight of team of Inside Sales Reps.

  • Successfully lead, develop and communicate a common strategic direction; organize and motivate Sales team to help meet their objectives and provide high-quality service.

  • Ensure team success through continuous evaluation, constructive coaching and results-oriented training techniques.

  • Hands-on selling to drive development of new business opportunities and closure of new account business.

  • Create thorough analysis of the customer’ s business to identify opportunities that our solutions will address and determine the likely ROI for the client. 

Qualifications:

  • Bachelor’ s degree or equivalent combination of education and experience. 

  • Three to five years of relevant Inside Sales Management experience in the SaaS, services or telecoms industry. 

  • Proven success at sales quota performance. 

  • Strong verbal and written communication skills, positive, attitude, professional appearance, understanding of sales process, industry knowledge, well organized, dependable, and excellent listening skills

  • Inbound and Outbound telesales  experience, including and a proven track record of achieving set KPIs, utilizing proven Lead Generation and Closing processes and tools including Inbound Marketing, Sales Pipeline management, CRM and content marketing/

  •   Excellent sales tools skills required, preferably CRM (SFDC, others), Hubspot for Inbound Marketing, as well as the MS Office productivity suite.
]]>
Mon, 12 Feb 2018 00:00:00 EST 1
<![CDATA[AV Field Engineer, Audiovisual Integration - Albany NY region]]> AV Field Engineer, Audiovisual Integration - Albany region

Our client, a leading provider in audiovisual systems and solutions, is seeking a AV Field Engineer for  the Albany, NY Capital region.  This position  involves technical installation, troubleshooting, and some IT skills. CTS  certification is preferred but not required.

Candidates should be based in the Albany Capital region and will have some accounts in Eastern Connecticut and be prepared for regular regional travel

Requirements:
  • Test, install, and configure the following audiovisal/videoconferencing equipment, microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards
  • Interpret system drawings for technical tasks
  • Troubleshoot installation/integration issues
  • Provide first-line quality control post-installation
  • Evaluate and ensure all installations maintain best practice and our client' s standards
  • Analyze and resolve all technical escalations
  • Test and install the following mounted equipment
    • Wall mounted monitors
    • Ceiling mounted projectors
    • Projection screens
    • Speakers
    • Wall mounted AV connection plates
  • Additional duties will be integrated with existing responsibilities over time

Education, Experience and Skills Requirements:
  • Degree in Computer Science, Electrical Engineering or related technical degree preferred, or equivalent experience
  • 3+ years experience with relevant field implementation
  • Must be comfortable with audiovisual cables, routers, and connectors
  • Knowledge of  signal flow, wiring and building structure standards.
  • Knowledge of Crestron, AMX, Biamp, Extron, Polycom & Cisco equipment
  • Thorough knowledge of structural, equipment, and safety requirements and considerations 
  • Experience with audio DSP strongly preferred
  • Troubleshooting/IT experience strongly preferred
  • CTS/CTS-I preferred
  • Strong written and oral communication skills
  • Excellent critical thinking and problem solving skills
  • Valid driver' s license required
  • Ability to function both independently and within a team
]]>
Mon, 12 Feb 2018 00:00:00 EST 1
<![CDATA[AV Field Engineer, Audiovisual Integration - Connecticut]]> AV Field Engineer, Audiovisual Integration - Connecticut

Our client, a leading provider in audiovisual systems and solutions, is seeking a AV Field Engineer for  the Connecticut  region. This positions involves technical installation, troubleshooting, and some IT skills. CTS  certification is preferred but not required.

Candidates should be based in Central - to - Eastern Connecticut (Hartford to Stamford) and be prepared for regular regional travel

Requirements:
  • Test, install, and configure the following audiovisal/videoconferencing equipment, microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards
  • Interpret system drawings for technical tasks
  • Troubleshoot installation/integration issues
  • Provide first-line quality control post-installation
  • Evaluate and ensure all installations maintain best practice and our client' s standards
  • Analyze and resolve all technical escalations
  • Test and install the following mounted equipment
    • Wall mounted monitors
    • Ceiling mounted projectors
    • Projection screens
    • Speakers
    • Wall mounted AV connection plates
  • Additional duties will be integrated with existing responsibilities over time

Education, Experience and Skills Requirements:
  • Degree in Computer Science, Electrical Engineering or related technical degree preferred, or equivalent experience
  • 3+ years experience with relevant field implementation
  • Must be comfortable with audiovisual cables, routers, and connectors
  • Knowledge of  signal flow, wiring and building structure standards.
  • Knowledge of Crestron, AMX, Biamp, Extron, Polycom & Cisco equipment
  • Thorough knowledge of structural, equipment, and safety requirements and considerations 
  • Experience with audio DSP strongly preferred
  • Troubleshooting/IT experience strongly preferred
  • CTS/CTS-I preferred
  • Strong written and oral communication skills
  • Excellent critical thinking and problem solving skills
  • Valid driver' s license required
  • Ability to function both independently and within a team
]]>
Mon, 12 Feb 2018 00:00:00 EST 1
<![CDATA[Sales Engineer - Unified Communications/ Videoconferencing - Stamford, CT]]> Sales Engineer Unified Communications,  Stamford.

Our client, a leading systems integrator of unified communications, videoconferencing, IT and Security systems,  is seeking a Sales Engineer, located in the Connecticut region, handling Enterprise accounts.  Position requires up to 40% travel within the Northeast region. 

Responsibilities

The Sales Engineer is responsible for all aspects of sales support for the Enterprise Sales team.
  • Field all pre-sales technical issues, and direct customer interaction for the entire life cycle of a sale.
  • In conjunction with sales team, develop and deliver sales presentations, pricing, RFP/RFI/RFQ responses and product demonstrations.
  • Develop technical solutions to clients’ business problems. 
  • Collaborate with client, internal and partner teams to plan implementation and user training to drive client’ s ROI.
  • Participate in sales forecasting and planning
  • Maintain a current expert knowledge of the company' s products and services
  • Maintain a working knowledge of major and emerging technology vendors’ products and services and of emerging trends in the UC, videoconferencing, audio conferencing and collaboration industry as a whole
  • Make sales contacts, research customer needs and develop application of product and services in an effective manner.
  • Initiate sales proposals
  • Develop and maintain communications with all levels of staff and customers, ranging from line managers to corporate presidents
  • Manage assigned sales budget
  • Meet established sales goals.
  • Provide technical consultancy to augment the sales effort for company and client demonstrations, as well as advising customers on how best to utilize company products
  • Manage technical relationships between the company and reseller/distributors
  • Design end-to-end networks for the deployment of video, voice and data
  • Assist clients with feasibility studies, equipment budgets, systems requirements and specifications

Education, Experience and Skills
  • 8-10 years in the design, integration and delivery of unified communications, videoconferencing, audioconferencing and collaboration systems.
  • 5-7 year experience in a sales or sales support role, or in a high-customer-touch post-sales technical delivery role, such as project manager, technical account manager or solutions architect.  Candidates with End User experience will be considered and must have excellent presentation skills.
  • Bachelor degree in electrical, computer or telecommunications engineering desired. In the absence of a formal degree, 7 years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted. 
  • Certifications from cisco, Tandberg, Avaya or Polycom.
  • Cisco certifications preferred: CCNA, CCDA, CCNP
  • Working knowledge of the concepts and principles of sales, marketing, proposal development, customer service
  • Project management concepts and principles.
  • Demonstrated technical writing responses and formal documentation in a written and graphic format
  • Excellent analytical, diagnostic and problem-solving skills
  • Public speaking and presentation abilities, with a focus on presenting technical information to those with a non-technical background, including excellent active listening skills
  • Work effectively across cross-functional lines, in coordination with others involved in marketing, sales, logistics, technical services
  • Manage projects, including setting objectives, budgeting and observing deadlines.
  • Outstanding people skills, High ethical standards and work ethic, and solid communications skills.
  • Must be able to present technical and non-technical information clearly and in a compelling manner.

Technical knowledge:
  • Unified Communications and  Videoconferencing Endpoints, Network Equipment, Network Services, Hardware, Software, and Managed Services offerings.
  • Knowledge of some of the following manufacturers' equipment strongly preferred: cisco, Avaya, Polycom, Radvision, Vidyo, Tandberg, LifeSize,
  • Experience with project development design and documentation experience is preferred.
  • Networking (IP, WAN) and security expertise
  • Knowledge of IP Networking, including routing protocols and VoIP, SIP, H.323, videoconferencing applications, IIP, Cisco IOS, switching and routing protocols (TCP, MGCP, HTTP, UDP, RTP, HTTPS)
  • Knowledge of more than one operating systems: Windows, Mac, Linux, UNIX
  • Design experience with emerging technologies, such as VOIP
  • Knowledge of the H.32X suite of standards;
  • Experience with messaging, presence, and videoconferencing systems
]]>
Mon, 12 Feb 2018 00:00:00 EST 1
<![CDATA[Sales Engineer - Unified Communications/ Videoconferencing - Connecticut]]> Sales Engineer Unified Communications,  Connecticut  region

Our client, a leading systems integrator of unified communications, videoconferencing, IT and Security systems,  is seeking a Sales Engineer, located in the Connecticut region, handling Enterprise accounts.  Position requires up to 40% travel within the Northeast region. 

Responsibilities

The Sales Engineer is responsible for all aspects of sales support for the Enterprise Sales team.
  • Field all pre-sales technical issues, and direct customer interaction for the entire life cycle of a sale.
  • In conjunction with sales team, develop and deliver sales presentations, pricing, RFP/RFI/RFQ responses and product demonstrations.
  • Develop technical solutions to clients’ business problems. 
  • Collaborate with client, internal and partner teams to plan implementation and user training to drive client’ s ROI.
  • Participate in sales forecasting and planning
  • Maintain a current expert knowledge of the company' s products and services
  • Maintain a working knowledge of major and emerging technology vendors’ products and services and of emerging trends in the UC, videoconferencing, audio conferencing and collaboration industry as a whole
  • Make sales contacts, research customer needs and develop application of product and services in an effective manner.
  • Initiate sales proposals
  • Develop and maintain communications with all levels of staff and customers, ranging from line managers to corporate presidents
  • Manage assigned sales budget
  • Meet established sales goals.
  • Provide technical consultancy to augment the sales effort for company and client demonstrations, as well as advising customers on how best to utilize company products
  • Manage technical relationships between the company and reseller/distributors
  • Design end-to-end networks for the deployment of video, voice and data
  • Assist clients with feasibility studies, equipment budgets, systems requirements and specifications

Education, Experience and Skills
  • 8-10 years in the design, integration and delivery of unified communications, videoconferencing, audioconferencing and collaboration systems.
  • 5-7 year experience in a sales or sales support role, or in a high-customer-touch post-sales technical delivery role, such as project manager, technical account manager or solutions architect.  Candidates with End User experience will be considered and must have excellent presentation skills.
  • Bachelor degree in electrical, computer or telecommunications engineering desired. In the absence of a formal degree, 7 years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted. 
  • Certifications from cisco, Tandberg, Avaya or Polycom.
  • Cisco certifications preferred: CCNA, CCDA, CCNP
  • Working knowledge of the concepts and principles of sales, marketing, proposal development, customer service
  • Project management concepts and principles.
  • Demonstrated technical writing responses and formal documentation in a written and graphic format
  • Excellent analytical, diagnostic and problem-solving skills
  • Public speaking and presentation abilities, with a focus on presenting technical information to those with a non-technical background, including excellent active listening skills
  • Work effectively across cross-functional lines, in coordination with others involved in marketing, sales, logistics, technical services
  • Manage projects, including setting objectives, budgeting and observing deadlines.
  • Outstanding people skills, High ethical standards and work ethic, and solid communications skills.
  • Must be able to present technical and non-technical information clearly and in a compelling manner.

Technical knowledge:
  • Unified Communications and  Videoconferencing Endpoints, Network Equipment, Network Services, Hardware, Software, and Managed Services offerings.
  • Knowledge of some of the following manufacturers' equipment strongly preferred: cisco, Avaya, Polycom, Radvision, Vidyo, Tandberg, LifeSize,
  • Experience with project development design and documentation experience is preferred.
  • Networking (IP, WAN) and security expertise
  • Knowledge of IP Networking, including routing protocols and VoIP, SIP, H.323, videoconferencing applications, IIP, Cisco IOS, switching and routing protocols (TCP, MGCP, HTTP, UDP, RTP, HTTPS)
  • Knowledge of more than one operating systems: Windows, Mac, Linux, UNIX
  • Design experience with emerging technologies, such as VOIP
  • Knowledge of the H.32X suite of standards;
  • Experience with messaging, presence, and videoconferencing systems
]]>
Mon, 12 Feb 2018 00:00:00 EST 1
<![CDATA[Inside Sales Representative - New York, NY]]> Inside Sales Representative

Our client, a provider of Hosted Communications services is seeking several Inside Sales Reps to handle inbound and outbound telesales of its offerings.   Candidates must be located in the Greater New York City area, and will be expected to work in either the Downtown NYC sales office, or Northern New Jersey office

The Inside Sales Representative plays a key role for the Sales organization. The Inside Sales Rep builds a high-quality sales pipeline through the following activities:
  • Qualifying inbound leads generated via content marketing
  • Move leads through the sales funnel by effectively communicating the firm’ s value proposition.
  • Setup and conduct meetings, demonstrations and WebEx presentations.
  • Respond to bids, request for information and generate proposals, quotes.
  • Generate and close sales opportunities.
  • Proactively engage inbound leads and identify business requirements, projects, decision makers, timeline and create interest in our client’ s solutions and services.
  • Maintain accurate prospect information and record activity through the utilization of CRM tool.
  • Maintain effectively sales pipeline report via CRM and effective communications with Sales Management.

 

Education, Experience and Skills Requirements.
  • 1-3 years’ experience in a customer-facing role with a technology vendor or service provider.
  • inside sales role, ideally with enterprise software or telecom services.
  • Knowledge and experience is selling hosted applications or communications services helpful.
  • Direct experience with Real Time Communications (RTC) offering such as UCaaS, SIP, Hosted VoIP, Hosted VoIP, audioconferencing or video conferencing highly desired.
  • Must be outgoing, motivated, and persuasive.
  • Skilled and tenacious at lead qualification, handling inbound and outbound leads.
  • Successful track record communicating sophisticated concepts with senior executives
  • Strong organizational and time management skills.
  • Hands on experience with CRM systems, preferably Salesforce.com, Hubspot or similar.
  • Demonstrated ability to work in a team environment
  • Strong verbal and written communication skills, good presentation skills required
  • 4 year degree, Bachelor’ s or equivalent.
  • Familiarity with Inbound Marketing concepts is a major plus.
]]>
Wed, 07 Feb 2018 00:00:00 EST 1
<![CDATA[Customer Support Engineer - Public Safety - VA/MD]]> Customer Support Engineer - Public Safety - 
Our client, a leading vendor of IT Infrastructure and Applications solutions, is seeking a Customer Support Engineer based in the Northern VA/ Maryland / DC beltway. 

The ideal candidate will have experience in the Public Safety and/ or Contact Center background with some levels of clearance.    Candidates MUST be located within one hour commute of Dulles and Reagan airports.

This is mostly a virtual position in which the company will provide a laptop, phone and VPN device.  The qualified candidate should have a clean driving record, clear background and drug test. The area of work is in the large metro airports. Candidates must be US citizens. Travel about 30% is required.
 
Responsibilities:
  • Provide remote support and onsite support (as required) for all products
  • Remote troubleshooting through any web or modem based application
  • Support enterprise level emergency support system
  • This position will require about 30% of travel
  • Troubleshoot and repair all cloud/modem based application and hardware issues
  • Work in a call center environment, handling service tickets
  • Working with Field engineers to resolve onsite issues
  • Interpreting log files; research and determine effected modules, decide on a course of faction to resolve the client’ s technical problems
  • Onsite responsibilities: Hardware replacement, performing any work that is require onsite, troubleshooting and installation of all products, answering all technical and product related questions
  • Customer Relationship Management a dedicated resource for high level customers
  • “ OnCall” afterhours technical support on a rotational basis
  • Regular and frequent reporting on implementation and customer/system status
  • Work with other support engineers and share information to develop more efficient processes and procedures
  • Mission Critical mentality and very good sense of urgency

Experience, Certifications and Qualifications:
  • Must have 3-5 years of experience with on/off site customer support in public safety and high security industry
  • Must have experience in a call center environment supporting contact center/ Public safety products
  • Must have experience in supporting call  recording/VoIP recording  solutions from providers such as Verint, NICE Systems, Synety, Five9 or 3CLogic
  • Thorough LAN/ WAN knowledge: Workstations, back office equipment such as TELCO and ACD
  • Strong understanding of Microsoft Windows Administration tools and services
  • VoIP/ Telephone systems: technologies: VOIP configuration, router/switch configuration, Audio codecs (h323, SIP)
  • Networking: Familiarity with TCP/IP addressing and configuration, Ethernet and Token Ring networks, hubs and routers
  • PC Hardware: Configure dipswitches and jumpers on PC boards, add RAM chips to CPU boards, configure and install PC boards (e.g. VGA boards, CPUs, SCSI controllers, network cards)
  • Strong understanding with VoIP configuration, Audio Codecs and other multimedia drivers
  • Knowledge of telephony, PBX, CTI and data network environments
  • Strong understanding of Microsoft SQL Server administration and database structure
  • External Mass Storage configuration administration
  • .NET and IIS knowledge/administration
  • Knowledge of call center environment a plus
  • Experience with Trunk radio systems a plus
  • Microsoft A+ or MCSE (MCSE preferred)
  • SQL Server
  • PBX Training (an advantage)
  • Cisco certifications (an advantage)
  • Middleware Training (Genesys, TSAPI, etc.)
  • Cabling, voltage measuring, audio transmission, and advanced VoIP experience provides a higher advantage
  • Candidates must be able to lift a minimum of 50 pounds
  • Candidates must go through security clearance and an impeccable financial trustworthiness
]]>
Tue, 06 Feb 2018 00:00:00 EST 1
<![CDATA[Customer Success Manager, Collaboration Technology - Silicon Valley]]> Customer Success Manager - Collaboration Technology

Silicon Valley location

Our customer, a leading collaboration technology company,  is seeking an enthusiastic and eloquent CSM for the western region.

This is a full time  position.

Up to 50% travel locally and regionally  is required.

This is a relationship retention and advocacy position responsible for actively managing account satisfaction and customer development. This is a customer facing role that travels to their location for on boarding and demonstrations of services. 

You will help customer develop value for the products and interact with accounts on several level of development. Primarily post sales deployment and ease of adoption of the  technology and how it can best serve their organization now. 

Must have a willingness to take initiative.

Comfort with technical discussions and some troubleshooting while on location is expected. 

 
]]>
Fri, 26 Jan 2018 00:00:00 EST 1
<![CDATA[Customer Success Manager, Collaboration Technology - Los Angeles]]> Customer Success Manager - Collaboration Technology

Our customer, a leading collaboration technology company,  is seeking an enthusiastic and eloquent CSM for the western region.

This is a full time  position.

Up to 50% travel locally and regionally  is required.

This is a relationship retention and advocacy position responsible for actively managing account satisfaction and customer development. This is a customer facing role that travels to their location for on boarding and demonstrations of services. 

You will help customer develop value for the products and interact with accounts on several level of development. Primarily post sales deployment and ease of adoption of the  technology and how it can best serve their organization now. 

Must have a willingness to take initiative.

Comfort with technical discussions and some troubleshooting while on location is expected. 

 

 
]]>
Fri, 26 Jan 2018 00:00:00 EST 1
<![CDATA[Sales Account Manager - Audiovisual NY-NJ Markets]]> - Develop a detailed understanding of our products and services.
- Exhibit a consultative sales approach to determine a customer' s visual collaboration needs.
- Develop price quotations and bid responses that are complete, accurate and that are profitable
- Travel, as necessary, to cover sales responsibilities in neighboring states.
- Establish professional relationships with manufacturer sales and sales engineering personnel.
- Active and ongoing prospecting in the territory. Design and implement focused prospecting tools to include; webinars, seminars, email campaigns etc. to increase sales and expand our customer base in the designated territory. Accountability: Strong, detailed sales pipeline/funnel reporting.   Education, Experience and Skills requirements   The successful sales professional will be highly motivated and have a proven track record of established sales success with customers.   10+ years of outside sales experience with at least 7+ years in audiovisual sales, unified communications sales, IP Networking and data sales,  telepresence sales,  telecommunications services sales, or software application sales  is preferred.
A four year college degree is preferred. The sales person will possess excellent communications skills, (both verbal and written) be organized and comfortable with on-line forecasting tools and have the ability to understand, present and demonstrate visual collaboration products and services to end user customers.   Direct selling experience in the Audiovisual Integration, Videoconferencing or Unified Communications area is a must. Candidates should have experience selling network services, unified communications, voip, sip, h.323, cisco telepresence, tandberg, polycom, codian, lifesize, extron, Creston, AMX products, as well as integration, professional and managed servics. ]]>
Thu, 18 Jan 2018 00:00:00 EST 1
<![CDATA[Sales Executive - Audiovisual NY-NJ Markets]]> - Develop a detailed understanding of our products and services.
- Exhibit a consultative sales approach to determine a customer' s visual collaboration needs.
- Develop price quotations and bid responses that are complete, accurate and that are profitable
- Travel, as necessary, to cover sales responsibilities in neighboring states.
- Establish professional relationships with manufacturer sales and sales engineering personnel.
- Active and ongoing prospecting in the territory. Design and implement focused prospecting tools to include; webinars, seminars, email campaigns etc. to increase sales and expand our customer base in the designated territory. Accountability: Strong, detailed sales pipeline/funnel reporting.   Education, Experience and Skills requirements   The successful sales professional will be highly motivated and have a proven track record of established sales success with customers.   10+ years of outside sales experience with at least 7+ years in audiovisual sales, unified communications sales, IP Networking and data sales,  telepresence sales,  telecommunications services sales, or software application sales  is preferred.
A four year college degree is preferred. The sales person will possess excellent communications skills, (both verbal and written) be organized and comfortable with on-line forecasting tools and have the ability to understand, present and demonstrate visual collaboration products and services to end user customers.   Direct selling experience in the Audiovisual Integration, Videoconferencing or Unified Communications area is a must. Candidates should have experience selling network services, unified communications, voip, sip, h.323, cisco telepresence, tandberg, polycom, codian, lifesize, extron, Creston, AMX products, as well as integration, professional and managed servics. ]]>
Thu, 18 Jan 2018 00:00:00 EST 1
<![CDATA[Audiovisual Technician - Quality Control]]> Audiovisual Technician - Quality Control

Our client, a leading systems integrator of audiovisual and videoconferencing systems  is actively seeking an experienced AV technician who will specialize in the quality control aspects of their service process.    The  Audiovisual Technician - Quality Control  will travel to client sites to finalize installation plans, inspect for quality and customer acceptance, and train customer teams to realize the highest possible ROI on the AV assets. 

The qualified candidate will work in the office on some days while others require travel to client/customer sites.



Essential Duties and Responsibilities:

Maintain a current expert knowledge of the company products and services

Maintain a working knowledge of competitor products and services and of emerging trends in the conferencing and collaboration industry as a whole

Provide input to development of new products, modification of existing products and termination of ineffective products

Develop and maintain communications with all levels of staff and customers, ranging from line managers to corporate presidents

Using a consultative style, advise customers on how to best utilize company products

Assist clients with feasibility studies, equipment budgets, systems requirements and specifications

Perform as equipment and technology specialist for the company and OEM products

Perform new product testing.

Responsible for supervising a team of installers and insuring that installed product and equipment performs to industry standards

 

Skills and Abilities:
  • Excellent communication, analytical, diagnostic and problem-solving skills
  • Work effectively across cross-functional lines, in coordination with others involved in technical services
  • Manage projects, including setting objectives, and observing deadlines.
  • Outstanding people skills, High ethical standards and work ethic, and solid communications skills.
  • Must be able to present technical and non-technical information clearly and in a compelling manner.
  • Candidates must have prior experience completing technical installation of audiovisual systems, including equipment rack fabrication, site preparation, termination and calibration of audio and video equipment, and implementation
  • Candidates must be proficient in the programming of products such as Crestron and AMX

Certifications:
  • Infocomm CTS or CTS-I highly desired.
  • Technical knowledge of 3 of more of the following required: Audiovisual Equipment, Videoconferencing Endpoints, Network Equipment, Network Services, Hardware, Software, and Managed Services offerings.
  • Cisco, Tandberg or Polycom certifications helpful
  • Must be knowledgeable in the use and integration of AV equipment, as well as in the installation of said equipment.
  • Networking (IP, WAN) and security expertise
  • Knowledge of IP Networking, including routing protocols and VoIP, SIP, H.323, videoconferencing applications
  • Design experience with emerging technologies, such as VOIP
  • Knowledge of the entire H. 32X suite of standards;
  • Experience with messaging and videoconferencing systems
  • Usual PC proficiency  
  • Knowledge of some of the following manufacturers' equipment strongly preferred: Polycom, cisco, Tandberg, LifeSize, AMX, Crestron, ClearOne, Biamp, Extron, Barco, Christie Digital

Education:

Bachelor degree in electrical, computer or telecommunications engineering desired.

In the absence of a formal degree, 5  years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted.

 

 

 
]]>
Thu, 18 Jan 2018 00:00:00 EST 1
<![CDATA[Audiovisual Lead Technician]]> Audiovisual Lead Technician

Our client, a leading systems integrator of audiovisual and videoconferencing systems  is actively seeking an experienced AV technician who will travel and support all of their clients in their  territory. The qualified candidate will work in the office on some days while others require travel to client/customer sites.



Essential Duties and Responsibilities:

Maintain a current expert knowledge of the company products and services

Maintain a working knowledge of competitor products and services and of emerging trends in the conferencing and collaboration industry as a whole

Provide input to development of new products, modification of existing products and termination of ineffective products

Develop and maintain communications with all levels of staff and customers, ranging from line managers to corporate presidents

Using a consultative style, advise customers on how to best utilize company products

Assist clients with feasibility studies, equipment budgets, systems requirements and specifications

Perform as equipment and technology specialist for the company and OEM products

Perform new product testing.

Responsible for supervising a team of installers and insuring that installed product and equipment performs to industry standards

 

Skills and Abilities:
  • Excellent communication, analytical, diagnostic and problem-solving skills
  • Work effectively across cross-functional lines, in coordination with others involved in technical services
  • Manage projects, including setting objectives, and observing deadlines.
  • Outstanding people skills, High ethical standards and work ethic, and solid communications skills.
  • Must be able to present technical and non-technical information clearly and in a compelling manner.
  • Candidates must have prior experience completing technical installation of audiovisual systems, including equipment rack fabrication, site preparation, termination and calibration of audio and video equipment, and implementation
  • Candidates must be proficient in the programming of products such as Crestron and AMX

Certifications:
  • Infocomm CTS or CTS-I highly desired.
  • Technical knowledge of 3 of more of the following required: Audiovisual Equipment, Videoconferencing Endpoints, Network Equipment, Network Services, Hardware, Software, and Managed Services offerings.
  • Cisco, Tandberg or Polycom certifications helpful
  • Must be knowledgeable in the use and integration of AV equipment, as well as in the installation of said equipment.
  • Networking (IP, WAN) and security expertise
  • Knowledge of IP Networking, including routing protocols and VoIP, SIP, H.323, videoconferencing applications
  • Design experience with emerging technologies, such as VOIP
  • Knowledge of the entire H. 32X suite of standards;
  • Experience with messaging and videoconferencing systems
  • Usual PC proficiency  
  • Knowledge of some of the following manufacturers' equipment strongly preferred: Polycom, cisco, Tandberg, LifeSize, AMX, Crestron, ClearOne, Biamp, Extron, Barco, Christie Digital

Education:

Bachelor degree in electrical, computer or telecommunications engineering desired.

In the absence of a formal degree, 5  years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted.

 

 

 
]]>
Thu, 18 Jan 2018 00:00:00 EST 1
<![CDATA[Sales Engineer VTC SaaS solutions NY]]> Sales Engineer UCaaS  Videoconferencing - East

Our client, a leading provider of Videoconferencing Services and integrated end points, is seeking a Sales Engineer located in the Eastern US. The qualified candidate will have experience supporting high end VTC UC solutions providing pre and post-sales support.

Travel up to 50% is required. 
 

Responsibilities:

·      Responsible for technical pre-sales support
·      Evaluation of existing network structure and limitations
·      Maintain a current expert knowledge of the company products and services
·      Maintain a working knowledge of competitor products and services and of emerging trends in the conferencing and collaboration industry
·      Evaluate customer needs and develop application of product and services in an effective manner
·      20% post-sales support which includes onsite training and support.
·      Respond to questions related to evaluation trials
·      Evaluate, train and support resellers/distributors to sell and support company equipment, field all pre-sales technical issues, and direct customer interaction for the entire life cycle of a sale

Skills and Abilities:
·      Technical writing and formal documentation in written and graphic formats
·      Excellent analytical, diagnostic and problem-solving skills
·      5+ years in technical sales and support of telepresence solutions.
·      Public speaking and presentation abilities, with a focus on presenting technical information to those with a non-technical background, including excellent active listening skills
·      Manage projects, including setting objectives, budgeting and observing deadlines.
·      Excellent people skills, high ethical standards and work ethic, and solid communications skills.
·      Knowledge of Microsoft Lync / Skype / S4B
]]>
Tue, 16 Jan 2018 00:00:00 EST 0
<![CDATA[Regional Sales - Unified Communications - NASHVILLE, TN]]> Sales Account Manager - Audiovisual - Videoconferencing, Nashville, TN   Our company, a leading provider of Video Conferencing, Audio Visual Integration and Managed Conferencing Services, has an opening for an experienced Sales Account Manager in the Nashville, TN  area.   The successful sales professional will be highly motivated and have a proven track record of established sales success with customers. 10+ years of outside sales experience with at least 5+ years in videoconferencing sales, telecommunications services sales or AV integration sales is preferred.    Education, Experience and Skills requirements  
  • A 4-year college degree is preferred.
  • Excellent communications skills, (both verbal and written)
  • Organized and comfortable with on-line forecasting tools
  • Ability to understand, present and demonstrate visual collaboration products and services to end user customers
  • 5+ years Direct selling experience in the AV/VTC area
  • Experience selling network services, unified communications, VoIP, sip, h.323, Cisco telepresence, Tandberg, Polycom, Codian, Lifesize, Extron, Creston, AMX products, as well as integration, professional and managed services.
]]>
Mon, 15 Jan 2018 00:00:00 EST 0
<![CDATA[Enterprise Sales Executive, Midwest - Conferencing & Collaboration]]> Enterprise Sales Executive, Midwest - Conferencing & Collaboration

Candidate Based within one hour commute to  major  metro airport in the Midwest sales region  strongly preferred.  Chicago strong preference.

Our client, a leading videoconferencing and collaboration solution technology provider, is seeking an experienced Regional Sales Manager for Corporate and Enterprise Business.

Our customer is in a rapid growth phase and is in need enthusiastic, customer oriented hunters of new business that have experience with technical sales and videoconferencing products. This is an ARR model of sales and has 2-6 month sales cycles.

A capacity to generate pipeline is paramount for success.  Identifying decision makers in Fortune 2000 and developing relationships to grow the accounts is required. The typical economic buyer is a CIO or CTO. Qualified candidates will have a history of calling upon the C-suite. 

You  should  have experience selling one or more for the following:  Videoconferencing and collaboration products, Skype for Business, Lync, Surface Hub, other software conferencing products.
Knowledge of UCaaS, VCaaS, VMR, Huddle rooms, Virtual servers, Cloud and Hybrid products, Microsoft-SIP, VOIP, H.323, WebRTC required.

Accurate forecasting and use of CRM is needed.

Additional information will be provided.
]]>
Tue, 19 Dec 2017 00:00:00 EST 0
<![CDATA[Sales Executive - Enterprise Applications - LA/Orange County, CA]]> Sales Executive - Enterprise Applications - LA/Orange County, CA

Our client  is a leading provider of a marketing solutions software (SaaS) including mobile, email, content marketing and display 

This is a new-business hunter role with a strong focus  on prospecting,  conversion adn closing skills.

Our client has an extensive Lead Generation effort, with  Inside sales and Inbound & Content Marketing  teams  which generate up to 40% of all product demos.

Compensation will be competitive with 300k+ OTE.

Scope of Position
  • Develop a detailed understanding of our client’ s SaaS-based solution
  • Exhibit a consultative sales approach to determine a customer' s visual collaboration needs.
  • Develop price quotations and bid responses that are complete, accurate and that are profitable.
  • Travel, as necessary, to cover sales responsibilities in neighboring states.
  • Establish professional relationships with manufacturer sales and sales engineering personnel.
  • Active and ongoing prospecting in the territory.
  • Design and implement focused prospecting tools to include; webinars, seminars, email campaigns etc. to increase sales and expand our customer base in the designated territory.
  • Accountability: Strong, detailed sales pipeline/funnel reporting.

Education, Experience and Skills requirements
  • The successful sales professional will be highly motivated and have a proven track record of established sales success with customers.
  • 6-10+ years of outside sales experience with at least 2+ years  selling SaaS-based applications in the E-Commerce, CRM, Sales & Marketing Automation, SE, productivity and digital media markets highly preferred.
  • A four year college degree is preferred.
  • The sales person will possess excellent communications skills, (both verbal and written) be organized and comfortable with on-line forecasting tools and have the ability to understand, present and demonstrate products and services to end user customers.
  • Must be a hunter!  Excellent prospecting, cold-calling, networking and referral/social selling skills a MUST.
  • Strong pipeline management, forecasting and CRM skills a must.  Salesforce.com preferred.
  • Strong  online demonstration  skills a must. Experience with Webex, Go-To-Meeting or similar webinar/ demo service preferred.
]]>
Mon, 11 Dec 2017 00:00:00 EST 1
<![CDATA[Sales Executive - Enterprise Applications - San Francisco]]> Sales Executive - Enterprise Applications (SaaS)- San Francisco

Our client  is a leading provider of a marketing solutions software (SaaS) including mobile, email, content marketing and display 

This is a new-business hunter role with a strong focus  on prospecting,  conversion adn closing skills.

Our client has an extensive Lead Generation effort, with  Inside sales and Inbound & Content Marketing  teams  which generate up to 40% of all product demos.

Compensation will be competitive with 300k+ OTE.

Scope of Position
  • Develop a detailed understanding of our client’ s SaaS-based solution
  • Exhibit a consultative sales approach to determine a customer' s visual collaboration needs.
  • Develop price quotations and bid responses that are complete, accurate and that are profitable.
  • Travel, as necessary, to cover sales responsibilities in neighboring states.
  • Establish professional relationships with manufacturer sales and sales engineering personnel.
  • Active and ongoing prospecting in the territory.
  • Design and implement focused prospecting tools to include; webinars, seminars, email campaigns etc. to increase sales and expand our customer base in the designated territory.
  • Accountability: Strong, detailed sales pipeline/funnel reporting.

Education, Experience and Skills requirements
  • The successful sales professional will be highly motivated and have a proven track record of established sales success with customers.
  • 6-10+ years of outside sales experience with at least 2+ years  selling SaaS-based applications in the E-Commerce, CRM, Sales & Marketing Automation, SE, productivity and digital media markets highly preferred.
  • A four year college degree is preferred.
  • The sales person will possess excellent communications skills, (both verbal and written) be organized and comfortable with on-line forecasting tools and have the ability to understand, present and demonstrate products and services to end user customers.
  • Must be a hunter!  Excellent prospecting, cold-calling, networking and referral/social selling skills a MUST.
  • Strong pipeline management, forecasting and CRM skills a must.  Salesforce.com preferred.
  • Strong  online demonstration  skills a must. Experience with Webex, Go-To-Meeting or similar webinar/ demo service preferred.
]]>
Mon, 11 Dec 2017 00:00:00 EST 1
<![CDATA[Audiovisual Project Manager]]> Audiovisual Project Manager, NYC

Our client,  a leading AV/IT integrator  is looking for an Project Manager,   to oversee the quality of  installation, commissioning and testing of AV and network systems.    This role will be in its Central New Jersey office, with limited travel to regional client sites (less than 10%)

Responsibilities:

Working with Architects, Contractors (MEP, HVAC, Carpentry, Furniture, Lighting), this position will ensure that projects are delivered as designed, on-time, on-budget.

Effectively plan project phases with stakeholders and contractors.

Maintain firm’ s high level of quality projects

Coordinate testing of Audiovisual and Networking Systems.

Experience, Education and Skills requirements

2 year degree or equivalent experience preferred.

2-3 years project management experience  in installation and commissioning  of audiovisual systems, and related infrastructure (Cabling, Networks)

Certification such as Infocomm CTS or CTS-I helpful.

Ability to read schematics, blueprints, construction drawings.

MS Office productivity suite: Word, Excel, Outlook required

Knowledge of project as-built documentation: Bill-of-Materials (BOMs), Methods-of-Procedure (MOPs), Punch Lists, Construction close-out documents

 
]]>
Thu, 07 Dec 2017 00:00:00 EST 1
<![CDATA[Lead Audiovisual Technician, NY-NJ Metro]]> Lead Audiovisual  Technician,  NY-NJ Metro


Duties and Responsibilities:
•    Installation, configuration, integration and test of videoconferencing, audiovisual equipment (videoconferencing, multimedia, audiovisual, projection systems, displays, cameras, microphones, integrated A/V systems, document cameras, streaming technologies, etc.) and collaboration technologies
•    Integration and configuration of videoconferencing and A/V equipment with control systems
•    Conduct onsite user and administrative training to customers on the operation of installed equipment, software and networks
•    Integration, test, configuration and trouble-shooting of IP and ISDN networks in support of videoconferencing and A/V equipment
•    Provide support to  Helpdesk by trouble-shooting videoconferencing and A/V equipment and network issues through to resolution
•    Conduct customer site surveys and provide sales engineering support
•    Prepare detailed installation, trouble-ticket reports and maintenance of customer service profiles

Requirements/Qualifications:

•    InfoComm CTS certification and/or CTS-I certification

•     At least 5  years of related experience in support and trouble-shooting products from major manufacturers  in the following categories: Video, Audio, Display, Networking, Control Systems

•    BA or BS degree desired and/or equivalent work experience
•    Knowledge and familiarity with the installation, configuration and trouble-shooting of control systems
•    VoIP and networking experience a plus
•    Strong customer service and organizational skills
•    Demonstrated ability to work independently and exercise good judgment
•    CAD and Visio skills a plus
•    Strong project management skills, detailed oriented and ability to handle multiple tasks
•    Strong oral and written communication skills
•    Solid problem solving and consultative skills in a fast paced environmentKnowledge of some of the following manufacturers' equipment strongly preferred: Polycom, cisco, Tandberg, LifeSize, AMX, Crestron, ClearOne, Biamp, Extron, Barco, Christie Digital
]]>
Thu, 07 Dec 2017 00:00:00 EST 1
<![CDATA[Account Executive, Audiovisual Integration - NJ]]> Our company, a leading provider of Audiovisual Integration and Videoconferencing Services, has an opening for an experienced Account Executive.  This individual will be charged with penetration of new accounts and  expansion of billings in existing accounts to increase sales volumes and expand our presence.

The successful sales professional will be highly motivated and have a proven track record of established sales success with customers. 10+ years of outside sales experience with at least 5+ years in videoconferencing sales, telecommunications services sales or AV integration sales is preferred. The sales professional will be required to perform the following job related activities:  
  • Generate design-build sales of audiovisual systems to local, regional and national corporate accounts.
  • Develop partner relationships with architects, contractors and construction management firms that lead to sales of audiovisual systems.
  • Provide top-tier account management to ensure core client satisfaction.
  • Work in a team environment with designer, engineer, project manager and service manager to ensure long term client loyalty and satisfaction.
  • Develop a detailed understanding of our products and services.
    Exhibit a consultative sales approach to determine a customer' s visual collaboration needs.
  • Develop price quotations and bid responses that are complete, accurate and that are profitable
  • Travel, as necessary, to cover sales responsibilities in neighboring states.
  • Establish professional relationships with manufacturer sales and sales engineering personnel.
  • Active and ongoing prospecting in the territory. Design and implement focused prospecting tools to include; webinars, seminars, email campaigns etc. to increase sales and expand our customer base in the designated territory.

Requirements

 
  • 5-7 years of successful sales performance with the Video Conferencing, Audiovisual Integration and Managed Conferencing Services markets, with a strong preference for candidates from AV integrators or technology vendors.
  • A four year college degree is preferred. The sales person will possess excellent communications skills, (both verbal and written) be organized and comfortable with on-line forecasting tools and have the ability to understand, present and demonstrate visual collaboration products and services to end user customers.
  • Must understand audiovisual, display and videoconferencing equipment, applications and functionality.
  • Familiar with Crestron, AMX, ClearOne, Extron, Polycom and Tandberg equipment.
  • Familiar with LCD, DLP projectors, plasma and LCD displays.
  • Must understand remote control system products and applications (Crestron, AMX, etc).
  • A working knowledge of the networking and videoconferencing industries.
  • A working knowledge of competitive products for each of products,
  • Industry or Technical Certification (preferably CTS-D, CTS, CTS-I
  • Ability to read architectural and construction drawings.
  • Ability to draft audiovisual equipment lists and basic signal flow sketches.
  • working knowledge of low-voltage electrical contracting, structured cabling  and commercial construction environments.
  • Aptitude to estimate labor and work with subcontractors.
]]>
Thu, 07 Dec 2017 00:00:00 EST 1
<![CDATA[Regional Sales Manager - Videoconferencing, Midwest (Chicago Based)]]> Regional Sales Manager Videoconferencing - Central Region

Candidate Based in Chicago metro area strongly preferred

Our client, a leading videoconferencing and collaboration solution technology provider, is seeking an experienced Regional Sales Manager for Corporate and Enterprise Business.

Our customer is in a rapid growth phase and is in need enthusiastic, customer oriented hunters of new business that have experience with technical sales and videoconferencing products. This is an ARR model of sales and has 2-6 month sales cycles.

A capacity to generate pipeline is paramount for success.  Identifying decision makers in Fortune 2000 and developing relationships to grow the accounts is required. The typical economic buyer is a CIO or CTO. Qualified candidates will have a history of calling upon the C-suite. 

You  should  have experience selling one or more for the following:  Videoconferencing and collaboration products, Skype for Business, Lync, Surface Hub, other software conferencing products.
Knowledge of UCaaS, VCaaS, VMR, Huddle rooms, Virtual servers, Cloud and Hybrid products, Microsoft-SIP, VOIP, H.323, WebRTC required.

Accurate forecasting and use of CRM is needed.

Additional information will be provided.
]]>
Wed, 06 Dec 2017 00:00:00 EST 1
<![CDATA[Regional Sales Manager - Videoconferencing, Northwest (Seattle Based)]]> Regional Sales Manager Videoconferencing - Northwest

Candidate Based in Seattle metro area strongly preferred

Our client, a leading videoconferencing and collaboration solution technology provider, is seeking an experienced Regional Sales Manager for Corporate and Enterprise Business.

Our customer is in a rapid growth phase and is in need enthusiastic, customer oriented hunters of new business that have experience with technical sales and videoconferencing products. This is an ARR model of sales and has 2-6 month sales cycles.

A capacity to generate pipeline is paramount for success.  Identifying decision makers in Fortune 2000 and developing relationships to grow the accounts is required. The typical economic buyer is a CIO or CTO. Qualified candidates will have a history of calling upon the C-suite. 

You  should  have experience selling one or more for the following:  Videoconferencing and collaboration products, Skype for Business, Lync, Surface Hub, other software conferencing products.
Knowledge of UCaaS, VCaaS, VMR, Huddle rooms, Virtual servers, Cloud and Hybrid products, Microsoft-SIP, VOIP, H.323, WebRTC required.

Accurate forecasting and use of CRM is needed.

Additional information will be provided.
]]>
Wed, 06 Dec 2017 00:00:00 EST 1
<![CDATA[Regional Sales Manager - Videoconferencing, Northwest (San Jose Based)]]> Regional Sales Manager Videoconferencing - Northwest

Candidate Based in San Jose metro area strongly preferred

Our client, a leading videoconferencing and collaboration solution technology provider, is seeking an experienced Regional Sales Manager for Corporate and Enterprise Business.

Our customer is in a rapid growth phase and is in need enthusiastic, customer oriented hunters of new business that have experience with technical sales and videoconferencing products. This is an ARR model of sales and has 2-6 month sales cycles.

A capacity to generate pipeline is paramount for success.  Identifying decision makers in Fortune 2000 and developing relationships to grow the accounts is required. The typical economic buyer is a CIO or CTO. Qualified candidates will have a history of calling upon the C-suite. 

You  should  have experience selling one or more for the following:  Videoconferencing and collaboration products, Skype for Business, Lync, Surface Hub, other software conferencing products.
Knowledge of UCaaS, VCaaS, VMR, Huddle rooms, Virtual servers, Cloud and Hybrid products, Microsoft-SIP, VOIP, H.323, WebRTC required.

Accurate forecasting and use of CRM is needed.

Additional information will be provided.
]]>
Wed, 06 Dec 2017 00:00:00 EST 1
<![CDATA[Regional Sales Manager - Videoconferencing, Vancouver BC Canada]]> Regional Sales Manager Videoconferencing - British Columbia

Candidate Based in Vancouver metro area strongly preferred

Our client, a leading videoconferencing and collaboration solution technology provider, is seeking an experienced Regional Sales Manager for Corporate and Enterprise Business.

Our customer is in a rapid growth phase and is in need enthusiastic, customer oriented hunters of new business that have experience with technical sales and videoconferencing products. This is an ARR model of sales and has 2-6 month sales cycles.

A capacity to generate pipeline is paramount for success.  Identifying decision makers in Fortune 2000 and developing relationships to grow the accounts is required. The typical economic buyer is a CIO or CTO. Qualified candidates will have a history of calling upon the C-suite. 

You  should  have experience selling one or more for the following:  Videoconferencing and collaboration products, Skype for Business, Lync, Surface Hub, other software conferencing products.
Knowledge of UCaaS, VCaaS, VMR, Huddle rooms, Virtual servers, Cloud and Hybrid products, Microsoft-SIP, VOIP, H.323, WebRTC required.

Accurate forecasting and use of CRM is needed.

Additional information will be provided.
]]>
Wed, 06 Dec 2017 00:00:00 EST 0
<![CDATA[Regional Sales Manager - Videoconferencing, Eastern Canada (Montreal Based)]]> Regional Sales Manager Videoconferencing - Quebec

Candidate Based in Montreal metro area strongly preferred

Our client, a leading videoconferencing and collaboration solution technology provider, is seeking an experienced Regional Sales Manager for Corporate and Enterprise Business.

Our customer is in a rapid growth phase and is in need enthusiastic, customer oriented hunters of new business that have experience with technical sales and videoconferencing products. This is an ARR model of sales and has 2-6 month sales cycles.

A capacity to generate pipeline is paramount for success.  Identifying decision makers in Fortune 2000 and developing relationships to grow the accounts is required. The typical economic buyer is a CIO or CTO. Qualified candidates will have a history of calling upon the C-suite. 

You  should  have experience selling one or more for the following:  Videoconferencing and collaboration products, Skype for Business, Lync, Surface Hub, other software conferencing products.
Knowledge of UCaaS, VCaaS, VMR, Huddle rooms, Virtual servers, Cloud and Hybrid products, Microsoft-SIP, VOIP, H.323, WebRTC required.

Accurate forecasting and use of CRM is needed.

Additional information will be provided.
]]>
Wed, 06 Dec 2017 00:00:00 EST 0
<![CDATA[Regional Sales Manager - Videoconferencing, Toronto Canada]]> Regional Sales Manager Videoconferencing - Onterio

Candidate Based in Toronto metro area strongly preferred

Our client, a leading videoconferencing and collaboration solution technology provider, is seeking an experienced Regional Sales Manager for Corporate and Enterprise Business.

Our customer is in a rapid growth phase and is in need enthusiastic, customer oriented hunters of new business that have experience with technical sales and videoconferencing products. This is an ARR model of sales and has 2-6 month sales cycles.

A capacity to generate pipeline is paramount for success.  Identifying decision makers in Fortune 2000 and developing relationships to grow the accounts is required. The typical economic buyer is a CIO or CTO. Qualified candidates will have a history of calling upon the C-suite. 

You  should  have experience selling one or more for the following:  Videoconferencing and collaboration products, Skype for Business, Lync, Surface Hub, other software conferencing products.
Knowledge of UCaaS, VCaaS, VMR, Huddle rooms, Virtual servers, Cloud and Hybrid products, Microsoft-SIP, VOIP, H.323, WebRTC required.

Accurate forecasting and use of CRM is needed.

Additional information will be provided.
]]>
Wed, 06 Dec 2017 00:00:00 EST 0
<![CDATA[Design Engineer - IT, AV, Security (NYC)]]> Audiovisual and Information Technology Design  Engineer

Our client, a leading provider of Audiovisual, IT Infrastructure, Security and Unified Communication Services, is seeking a Senior AV Design Engineer, located in the New York City  region, handling Pre-sales activities for Enterprise accounts.  Competitive compensation and bonus.

Essential Duties and Responsibilities
  • Maintain a current expert knowledge of the company products and services
  • Maintain a working knowledge of competitor products and services and of emerging trends in the conferencing and collaboration industry as a whole
  • Write market analyses of competing products
  • Make sales contacts, research customer needs and develop application of product and services in an effective manner.
  • Initiate sales proposals
  • Develop market strategies that result in revenues and organizational success
  • In conjunction with sales team, develop and deliver sales presentations
  • Participate in sales forecasting and planning
  • Provide input to development of new products, modification of existing products and termination of ineffective products
  • Develop and maintain communications with all levels of staff and customers, ranging from line managers to corporate presidents
  • Manage assigned sales budget
  • Meet established sales goals
  • Using a consultative style, advise customers on how to best utilize company products
  • Provide technical consultancy to augment the sales effort for company and client demonstrations, as well as advising customers on how best to utilize company products
  • Manage technical relationships between the company and reseller/distributors
  • Evaluate, train and support resellers/distributors to sell and support company equipment, field all pre-sales technical issues, and direct customer interaction for the entire life cycle of a sale
  • Design end-to-end networks for the deployment of video, voice and data
  • Assist clients with feasibility studies, equipment budgets, systems requirements and specifications
  • Perform as equipment and technology specialist for the company and OEM products
  • Perform new product testing.


Knowledge
  • Of the company products, peripherals and services, with a focus on a high level of technical expertise
  • Culture, organization, values and unique communication needs of each customer and potential customer
  • Concepts and principles of engineering that apply to videoconferencing and other relevant forms of data transmission
  • Working knowledge of the concepts and principles of sales, marketing, proposal development, customer service
  • Project management concepts and principles.


Skills and Abilities
  • Demonstrate technical writing responses and formal documentation in a written and graphic format
  • Excellent analytical, diagnostic and problem-solving skills
  • Public speaking and presentation abilities, with a focus on presenting technical information to those with a non-technical background, including excellent active listening skills
  • Discuss videoconferencing technologies with a view to demonstrating their usefulness to current and potential customers
  • Work effectively across cross-functional lines, in coordination with others involved in marketing, sales, logistics, technical services
  • Manage projects, including setting objectives, budgeting and observing deadlines.
  • Outstanding people skills, High ethical standards and work ethic, and solid communications skills.
  • Must be able to present technical and non-technical information clearly and in a compelling manner.


Certifications
Technical knowledge of 3 of more of the following required: Network Equipment, Network Services, Hardware, Software, and Managed Services offerings.

Candidates with InfoComm CTS or CTS-D certifications preferred.

Experience with project development design and documentation experience is preferred. Must be knowledgeable in the use and integration of AV equipment, as well as in the installation of said equipment.

Networking (IP, WAN) and security expertise
Design experience with emerging technologies, such as VOIP
Knowledge of the entire H. 32X suite of standards;
Experience with messaging and videoconferencing systems


Education
Bachelor degree in electrical, computer or telecommunications engineering desired. In the absence of a formal degree, 7 years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted.

 

 

 
]]>
Wed, 15 Nov 2017 00:00:00 EST 1
<![CDATA[Design Engineer - IT, AV, Security (Washington DC)]]> Audiovisual and Information Technology Design  Engineer

Our client, a leading provider of Audiovisual, IT Infrastructure, Security and Unified Communication Services, is seeking a Senior AV Design Engineer, located in the Washington DC region, handling Pre-sales activities for Enterprise accounts.  Competitive compensation and bonus.

Essential Duties and Responsibilities
  • Maintain a current expert knowledge of the company products and services
  • Maintain a working knowledge of competitor products and services and of emerging trends in the conferencing and collaboration industry as a whole
  • Write market analyses of competing products
  • Make sales contacts, research customer needs and develop application of product and services in an effective manner.
  • Initiate sales proposals
  • Develop market strategies that result in revenues and organizational success
  • In conjunction with sales team, develop and deliver sales presentations
  • Participate in sales forecasting and planning
  • Provide input to development of new products, modification of existing products and termination of ineffective products
  • Develop and maintain communications with all levels of staff and customers, ranging from line managers to corporate presidents
  • Manage assigned sales budget
  • Meet established sales goals
  • Using a consultative style, advise customers on how to best utilize company products
  • Provide technical consultancy to augment the sales effort for company and client demonstrations, as well as advising customers on how best to utilize company products
  • Manage technical relationships between the company and reseller/distributors
  • Evaluate, train and support resellers/distributors to sell and support company equipment, field all pre-sales technical issues, and direct customer interaction for the entire life cycle of a sale
  • Design end-to-end networks for the deployment of video, voice and data
  • Assist clients with feasibility studies, equipment budgets, systems requirements and specifications
  • Perform as equipment and technology specialist for the company and OEM products
  • Perform new product testing.


Knowledge
  • Of the company products, peripherals and services, with a focus on a high level of technical expertise
  • Culture, organization, values and unique communication needs of each customer and potential customer
  • Concepts and principles of engineering that apply to videoconferencing and other relevant forms of data transmission
  • Working knowledge of the concepts and principles of sales, marketing, proposal development, customer service
  • Project management concepts and principles.


Skills and Abilities
  • Demonstrate technical writing responses and formal documentation in a written and graphic format
  • Excellent analytical, diagnostic and problem-solving skills
  • Public speaking and presentation abilities, with a focus on presenting technical information to those with a non-technical background, including excellent active listening skills
  • Discuss videoconferencing technologies with a view to demonstrating their usefulness to current and potential customers
  • Work effectively across cross-functional lines, in coordination with others involved in marketing, sales, logistics, technical services
  • Manage projects, including setting objectives, budgeting and observing deadlines.
  • Outstanding people skills, High ethical standards and work ethic, and solid communications skills.
  • Must be able to present technical and non-technical information clearly and in a compelling manner.


Certifications
Technical knowledge of 3 of more of the following required: Network Equipment, Network Services, Hardware, Software, and Managed Services offerings.

Candidates with InfoComm CTS or CTS-D certifications preferred.

Experience with project development design and documentation experience is preferred. Must be knowledgeable in the use and integration of AV equipment, as well as in the installation of said equipment.

Networking (IP, WAN) and security expertise
Design experience with emerging technologies, such as VOIP
Knowledge of the entire H. 32X suite of standards;
Experience with messaging and videoconferencing systems


Education
Bachelor degree in electrical, computer or telecommunications engineering desired. In the absence of a formal degree, 7 years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted.

 

 

 
]]>
Wed, 15 Nov 2017 00:00:00 EST 1
<![CDATA[CAD Drafting Specialist - IT, AV (Philadelphia, PA)]]> AV CAD  Drafting Technician

 

Our client, a leading technology consultant  of IT, Audiovisual, and Security Systems,  is actively seeking a Skilled CAD Drafting Technician to join their team. This is a full time position to provide CAD drafting design and coordination.

Desired Skills and Experience

- Advanced knowledge of AutoCAD software including BIM modeling

- Revit experience preferred

- Experience creating facility and electrical drawings for architectural and project coordination

- Experience creating elevations and details for architectural and project coordination

- Experience creating functional wiring diagrams for system design

- Ability to follow company CAD standards and procedures

- Ability to ensure accuracy of the designed product or concept for the organization

- Good organizational, written and verbal skills

- Ability to work independently, under pressure to meet deadlines and  to communicate in a clear and concise manner

- Own the quality control and revisions to mark drawings as correct and complete

 

Key responsibilities will include:

- Drawing production in AutoCAD and Revit

- Preparation of notes, schedules, memos and transmittals

- Document management, Estimate time and costs required to complete project.

- PDF creation, plotting and preparation of drawing packages

- Plotter equipment and Paper management

 
]]>
Wed, 15 Nov 2017 00:00:00 EST 1
<![CDATA[Sales Executive - Security Software - BENELUX]]> Sales Executive – Security software - BENELUX

Our client, a leading provider of Security Management software has an opening for an experienced Sales Executive to drive enterprise and government sales in the BENELUX region.  This is a Sales Hunter role responsible for generating net new business, as well as Account Management of current customers.  This position requires a motivated, high-performance, low-maintenance seller with experience and desire to acquire new business. Adept at prospecting, funnel management and closing business. Demonstrated success as a top sales performer, consistently exceeding quota.

This is a virtual office position, preferably based in Belgium or The Netherlands, and candidates should be within one hour commute of a major metro airport.

The firm has a strong customer base of referenceable accounts in these target verticals:
  • Utilities:  Gas, Electrical, Telecoms and Petrochemical
  • Finance: Trading, retail and investment banking, insurance, real estate management
  • Transportation: airports, seaports, railroad, roads, transportation agencies (ports & harbors authorities)
  • Public safety: Emergency management, traffic management, police, fire and first responders.

The typical economic buyer is a CIO or CTO. Qualified candidates will have a history of calling upon the C-suite.

Represent the company with detailed understanding of the firm’ s products and services, and communicate their business value to prospects and partners.

Exhibit a consultative sales approach to determine a customer' s needs, create solutions and deliver business value.

Active and ongoing prospecting in the territory as well as gather leads and develop pipelines.

Work closely channel partners (VARs, VADs) as well allied technology firms.

Prepare all necessary documents, proposals (RFI, RFP, RFQ), quotes, contracts and all other requests for VARs and VADs.

Travel, as necessary, to cover sales responsibilities.

Requirements, Education and Qualifications:

5+ years of Enterprise and/or Government Sales experience in the assigned region: Belgium, Netherlands, Luxembourg.  

Preference for candidates in Belgium or the Netherlands.  Regular travel will be required in the region to meet with customers, prospects, partners and industry events.

Bachelor' s degree

5-7 years of appropriate sales experience selling SaaS-based applications (e.g. Network Management, Analytics, Visualization, Security, or Data Center products)

Candidates who have sold to the target verticals from Managed Services, Telecoms, Applications, Channel/ Integration partners, Networking, CCTV or Network Security are also encouraged to apply.

Strong Track record of sales target achievement.

Experience selling aligned services helpful:  integration, professional services, managed services, staff augmentation or similar value-added services.

Several years’ experience selling with a structured sales methodology such as Miller-Heiman, TAS, MEDDIC, Sandler Solutions Selling, SPIN Selling, Dale Carnegie or similar programs.

Steady work history, including company tenure, increasing responsibilities and promotions.

Experience working with channel partners (VARs, Systems integrators) and technology alliance partners.

Excellent verbal, written and presentational communications skills

Organized and comfortable with on-line forecasting tools

Fluency in French, English is a must. (Competency in Dutch is an advantage) 

 
]]>
Wed, 08 Nov 2017 00:00:00 EST 1
<![CDATA[Sales Executive - Security software - DACH]]> Sales Executive – Security software - DACH

Our client, a leading provider of Security Management software has an opening for an experienced Sales Executive to drive enterprise and government sales in the DACH region.  This is a Sales Hunter role responsible for generating net new business, as well as Account Management of current customers.  This position requires a motivated, high-performance, low-maintenance seller with experience and desire to acquire new business. Adept at prospecting, funnel management and closing business. Demonstrated success as a top sales performer, consistently exceeding quota.

This is a virtual office position, preferably based in Germany, and candidate should be within one hour commute of a major metro airport.

The firm has a strong customer base of referrable  accounts in these target verticals:
  • Utilities:  Gas, Electrical, Telecoms and Petrochemical
  • Finance: Trading, retail and investment banking, insurance, real estate management
  • Transportation: airports, seaports, railroad, roads, transportation agencies (ports & harbors authorities)
  • Public safety: Emergency management, traffic management, police, fire and first responders.

 

The typical economic buyer is a CIO or CTO. Qualified candidates will have a history of calling upon the C-suite.

Represent the company with detailed understanding of the firm’ s products and services, and communicate their business value to prospects and partners.

Exhibit a consultative sales approach to determine a customer' s needs, create solutions and deliver business value.

Active and ongoing prospecting in the territory as well as gather leads and develop pipelines.

Work closely channel partners (VARs, VADs) as well allied technology firms.

Prepare all necessary documents, proposals (RFI, RFP, RFQ), quotes, contracts and all other requests for VARs and VADs.

Travel, as necessary, to cover sales responsibilities.

Requirements, Education and Qualifications:

5+ years of Enterprise and/or Government Sales experience in the assigned DACH region: Germany, Austria, Switzerland  

Preference for candidates in Germany.  Regular travel will be required in the region to meet with customers, prospects, partners and industry events.

Bachelor' s degree

5-7 years of appropriate sales experience selling SaaS-based applications (e.g. Network Management, Analytics, Visualization, Security, or Data Center products)

Candidates who have sold to the target verticals from Managed Services, Telecoms, Applications, Channel/ Integration partners, Networking, CCTV or Network Security are also encouraged to apply.

Strong Track record of sales target achievement.

Experience selling aligned services helpful:  integration, professional services, managed services, staff augmentation or similar value-added services.

Several years’ experience selling with a structured sales methodology such as Miller-Heiman, TAS, MEDDIC, Sandler Solutions Selling, SPIN Selling, Dale Carnegie or similar programs.

Steady work history, including company tenure, increasing responsibilities and promotions.

Experience working with channel partners (VARs, Systems integrators) and technology alliance partners.

Excellent verbal, written and presentational communications skills

Organized and comfortable with on-line forecasting tools

Fluency in Germany, English is a must.

 
]]>
Wed, 08 Nov 2017 00:00:00 EST 1
<![CDATA[Sales Representative - Video Walls]]> Sales Representative for Video Walls - Virtual Office

Our client, a leading provider of  Video Board Solutions, seeks an experienced Sales Executive hunting for new and expanded business. 

The qualified candidate should  have experience selling Video Walls for a variety of solutions. An understanding of marketing practices appropriate to sale support is a plus.

Can be located in any major metro area with good airport connections. A significant amount of travel is to be expected.

 

Responsibilities:
  • Develop strategic pipelines to increase sales and market share
  • Develop new businesses through building partner relationships, networking and lead generation
  • Participate in marketing strategy by providing sales feedback
  • Train and aid partners in products, services, pricing, and product operations
  • Collaborate with partners to identify leads and campaign for closing new businesses
  • Travel as necessary
  • Develop and exhibit sales presentations to educate, promote, and close sales
  • Establish and execute strategies to promote products’ market niche
  • Develop an understanding of product and services and current market share strategies
  • Collaborate with provisioning and customer support, conveying customer feedback
  • Manage and compile RFP’ s, reports, documentation and firm’ s database
  • Oversee full customer documentation as well as CRM database necessary customer and prospect points

 

Education, Experience and Skills Requirements:
  • Bachelor degree and/or equivalent work experience
  • 5+ years of sales experience selling related technologies
  • Proven track record of sales success as well as technological knowledge
  • Experience with developing effective channels, negotiation, sales strategy, and closing
  • Excellent oral, written and presentation communication to all user levels
  • Must be highly organized and comfortable with online forecasting tools
  • Must have strong pipeline management, forecasting and CRM skills
  • Requires strong  online demonstration skills and preferably experience with webinar/ demo services such as Webex, Go-To-Meeting
  • Formal sales training and several years’ experience selling with a structured sales methodology preferred, such as: Miller-Heiman, TAS, MEDDIC, Sandler Solutions Selling, SPIN Selling, Dale Carnegie, or similar
  • Ability to function in a technical environment with a dynamic customer base

 
]]>
Fri, 27 Oct 2017 00:00:00 EDT 1
<![CDATA[Design Engineer - Audiovisual Integration - Boston]]> Design Engineer Audiovisual - Videoconferencing - Boston, MA

Our client is a leading integrator of  video, voice and data systems is seeking a Design Engineer, located in the Boston  region. Position requires some presence in local sales office, travel to client sites, as well as some  virtual office time.

This is a customer facing role requiring  strong  communication skills. 

Essential Duties and Responsibilities:
  • Maintain a current expert knowledge of the Audiovisual, Videoconferencing  and UC products and services provided by the firm
  • Maintain a working knowledge of competitor products and services and of emerging trends in the audiovisual, conferencing and collaboration industry as a whole
  • Make sales contacts, research customer needs and develop application of product and services in an effective manner
  • Initiate sales proposals
  • In conjunction with sales team, develop and deliver sales presentations, as well as develop accurate sales forecasting and pipeline reports
  • Manage and Execute sales and project documentation, such as Bill of Materials
  • (BOM), RFP Responses, Pricing Documents and Scopes of Works (SOW)
  • Responsible for Site Surveys, Systems Design, Line Drawings, Detail Engineering plans, and other sales and design related materials
  • Develop and maintain communications with all levels of staff and customers, ranging from line managers to corporate presidents
  • Using a consultative style, advise customers on how to best utilize company products
  • Provide technical consultancy to augment the sales effort for company and client demonstrations, as well as advising customers on how best to utilize company products
  • Manage technical relationships between the client, firm, technology vendors and distributors
  • Assist clients with feasibility studies, equipment budgets, systems requirements and specifications
  • Work effectively across cross-functional lines, in coordination with others involved in marketing, sales, logistics, technical services
  • Manage projects, including setting objectives, budgeting and observing deadlines

Education, Experience and Skills Requirements
  • Bachelor degree in electrical, computer or telecommunications engineering desired
  • In the absence of a formal degree, 7 years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted
  • 5-7+ years of experience in a sales support and design/ project engineering, preferably with a leading Systems Integrator of Audiovisual, Videoconferencing and Unified Communications Systems; candidates with similar skills and experience in technology vendor or end-user environment should apply
  • Demonstrate technical writing responses and formal documentation in a written and graphic format
  • Excellent analytical, diagnostic and problem-solving skills
  • Outstanding people skills, High ethical standards and work ethic, and solid communications skills
  • Must be able to present technical and non-technical information clearly and in a compelling manner
  • Technical knowledge of 3 of more of the following required: Audiovisual Equipment, Videoconferencing Endpoints, Network Equipment, Network Services, Hardware, Software, and Managed Services offerings
  • Candidates with InfoComm (ICIA) CTS, CTS-I or CTS-D certifications preferred.   Other industry certification such as DMC-E, EAVA, CVE, ACE also helpful
  • Some control systems DSP programming helpful:   AMX, Crestron, Extron
  • Knowledge of some of the following manufacturers' equipment strongly preferred: Polycom, cisco, Tandberg, LifeSize, AMX, Crestron, Biamp, Extron, Barco, Christie Digital
  • Experience with project development design and documentation experience is preferred.
  • Must be knowledgeable in the use and integration of AV equipment, as well as in the installation of said equipment
  • Some Knowledge of IP Networking, including routing protocols and VoIP, SIP, H.323, videoconferencing applications
  • Hosted Applications (SaaS) experience helpful, especially for CRM
  • Knowledge of drawing programs (AutoCAD/Visio) preferred
]]>
Fri, 27 Oct 2017 00:00:00 EDT 0
<![CDATA[Manufacturer Sales Rep - Performance Rental and Staging]]> Sales Representative for Rental and Staging - Virtual Office

Our client, a leading provider of  Video Board Solutions, seeks an experienced Sales Representative  hunting for new and expanded business. 

The qualified candidate should  have experience selling LED Displays and Video Walls for a variety of solutions. An understanding of marketing practices appropriate to sale support is a plus.

A significant amount of travel is to be expected.

 

Responsibilities:
  • Develop strategic pipelines to increase sales and market share
  • Develop new businesses through building partner relationships, networking and lead generation
  • Participate in marketing strategy by providing sales feedback
  • Train and aid partners in products, services, pricing, and product operations
  • Collaborate with partners to identify leads and campaign for closing new businesses
  • Travel as necessary
  • Develop and exhibit sales presentations to educate, promote, and close sales
  • Establish and execute strategies to promote products’ market niche
  • Develop an understanding of product and services and current market share strategies
  • Collaborate with provisioning and customer support, conveying customer feedback
  • Manage and compile RFP’ s, reports, documentation and firm’ s database
  • Oversee full customer documentation as well as CRM database necessary customer and prospect points

 

Education, Experience and Skills Requirements:
  • Bachelor degree and/or equivalent work experience
  • 5+ years of sales experience selling related technologies
  • Proven track record of sales success as well as technological knowledge
  • Experience with developing effective channels, negotiation, sales strategy, and closing
  • Excellent oral, written and presentation communication to all user levels
  • Must be highly organized and comfortable with online forecasting tools
  • Must have strong pipeline management, forecasting and CRM skills
  • Requires strong  online demonstration skills and preferably experience with webinar/ demo services such as Webex, Go-To-Meeting
  • Formal sales training and several years’ experience selling with a structured sales methodology preferred, such as: Miller-Heiman, TAS, MEDDIC, Sandler Solutions Selling, SPIN Selling, Dale Carnegie, or similar
  • Ability to function in a technical environment with a dynamic customer base

 
]]>
Fri, 06 Oct 2017 00:00:00 EDT 1
<![CDATA[Client Business Executive - Department of Energy Account - SF region]]> Client Business Executive - Department of Energy Account

A leading systems integration and managed services needs a veteran sales professional to build and expand its existing Department of Energy (DOE) account.      

The  Client Business Executive will be responsible for all aspects of selling Unified Communications solutions, Audiovisual Integration and Managed Services offerings to the DOE Complex of Research Labs and other facilities

If you’ ve ever wanted “ The Big Chair challenge” of running a large, complex customer account, this is it.  This position will require all of your sales, account management and business operations Superpowers.

Are you ready?

Overview

The Client Business Executive is responsible and accountable for all aspects of business development and delivery for the firm’ s Department of Energy (DOE) account. This includes account management, new business development and customer satisfaction.   This role is a virtual office position, and will require regular travel to DOE offices and facilities.

Preferences for candidates who are located and have sold to major DOE facilities such as Sandia, Laurence Livermore National Labs (LLNL) and others.

Responsibilities
  • Develop and effectively manage a profitable P&L for the existing Department of Energy (DOE) account, as well as meet quarterly and yearly revenue requirements.  Current annual run rate is $10-12M.
  • Conceive and execute strategic business plans for near- and mid-term time frames, towards achieving annual revenue goals.
  • Drive sales of the firm' s integration and managed services throughout all levels of the DOE ecosystem.  
  • Build strategic teaming relationships with DOE prime contractors such as Lockheed Martin, Leidos, CSC, etc.
  • Function as a single point of contact for the account, directly responsible for continued business development (RFPs, Upsell/Cross-Sell opportunities, Capture) as well assisting related rollout/delivery of products and services.
  • Directly responsible for improving and maintaining long-term high customer satisfaction
  • Develop and maintain positive and productive long term working relationship with the customer’ s business and operations managers
  • Resolve issues and strengthen partnership with the customers
  • Work jointly with internal stakeholders (sales, sales engineering, service delivery) and third parties (tech vendors, carriers and consultants) to promote and expand sale of solutions, as well as additional services such as training and upgrades to new releases

 

Education, Experience and Skills Requirements
  • Bachelor’ s degree or equivalent experience
  • Master’ s degree helpful.
  • 12-15 years’ experience in complex high-level sales of information technology and services to Federal agencies.
  • Strong preference for candidates with extensive sales experience to the Department of Energy (DOE).
  • 8-10 years of sales of IT products and services, preferably Networking, Unified Communications, Audiovisual integration, Videoconferencing and Managed Services. 
  • Excellent technical understanding of technology, including applications, infrastructure and services.
  • Must be articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills
  • Must be able to assess problems and situations and respond decisively and independently
  • Must be able to work and manage people in a matrix environment
  • Must be well-organized and self-directed individual and a team player
  • Must be a strategic planner with analytical ability, good judgment and strong operational focus
  • Must be able to develop and maintain a profitable account P&L and demonstrate previous experience
  • Ability to partner and align with customers delivering added value in every touch point of the relationship 
  • Available for regular US travel, up to 40-60%
]]>
Fri, 11 Aug 2017 00:00:00 EDT 0
<![CDATA[Client Business Executive - Department of Energy - Albuquerque, NM]]> Client Business Executive - Department of Energy Account

A leading systems integration and managed services needs a veteran sales professional to build and expand its existing Department of Energy (DOE) account.      

The  Client Business Executive will be responsible for all aspects of selling Unified Communications solutions, Audiovisual Integration and Managed Services offerings to the DOE Complex of Research Labs and other facilities

If you’ ve ever wanted “ The Big Chair challenge” of running a large, complex customer account, this is it.  This position will require all of your sales, account management and business operations Superpowers.

Are you ready?

Overview

The Client Business Executive is responsible and accountable for all aspects of business development and delivery for the firm’ s Department of Energy (DOE) account. This includes account management, new business development and customer satisfaction.   This role is a virtual office position, and will require regular travel to DOE offices and facilities.

Preferences for candidates who are located and have sold to major DOE facilities such as Sandia, Laurence Livermore National Labs (LLNL) and others.

Responsibilities
  • Develop and effectively manage a profitable P&L for the existing Department of Energy (DOE) account, as well as meet quarterly and yearly revenue requirements.  Current annual run rate is $10-12M.
  • Conceive and execute strategic business plans for near- and mid-term time frames, towards achieving annual revenue goals.
  • Drive sales of the firm' s integration and managed services throughout all levels of the DOE ecosystem.  
  • Build strategic teaming relationships with DOE prime contractors such as Lockheed Martin, Leidos, CSC, etc.
  • Function as a single point of contact for the account, directly responsible for continued business development (RFPs, Upsell/Cross-Sell opportunities, Capture) as well assisting related rollout/delivery of products and services.
  • Directly responsible for improving and maintaining long-term high customer satisfaction
  • Develop and maintain positive and productive long term working relationship with the customer’ s business and operations managers
  • Resolve issues and strengthen partnership with the customers
  • Work jointly with internal stakeholders (sales, sales engineering, service delivery) and third parties (tech vendors, carriers and consultants) to promote and expand sale of solutions, as well as additional services such as training and upgrades to new releases

 

Education, Experience and Skills Requirements
  • Bachelor’ s degree or equivalent experience
  • Master’ s degree helpful.
  • 12-15 years’ experience in complex high-level sales of information technology and services to Federal agencies.
  • Strong preference for candidates with extensive sales experience to the Department of Energy (DOE).
  • 8-10 years of sales of IT products and services, preferably Networking, Unified Communications, Audiovisual integration, Videoconferencing and Managed Services. 
  • Excellent technical understanding of technology, including applications, infrastructure and services.
  • Must be articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills
  • Must be able to assess problems and situations and respond decisively and independently
  • Must be able to work and manage people in a matrix environment
  • Must be well-organized and self-directed individual and a team player
  • Must be a strategic planner with analytical ability, good judgment and strong operational focus
  • Must be able to develop and maintain a profitable account P&L and demonstrate previous experience
  • Ability to partner and align with customers delivering added value in every touch point of the relationship 
  • Available for regular US travel, up to 40-60%
]]>
Tue, 08 Aug 2017 00:00:00 EDT 0
<![CDATA[Federal Sales Manager - Security Video]]> Federal Sales Manager - Security Video 

  Our client, a leading developer and marketer of Security Video & CCTV solutions, is seeking a Federal Sales Manager to sell to civilian federal and DoD markets.   This is a virtual office position, preferably in the Northern Virginia/ Maryland, DC   region,   and it will require 25-30% regional travel.

 Responsibilities:

·         Represent the firm’ s line of products in the assigned territory to increase sales volume both with existing customers and new prospects.

·         Work closely with and support the firm’ s distribution channels of Security System Integrators along with Architectural and Engineering Consulting firms and Manufacturing Representatives, if applicable, in the assigned region to develop the firm’ s customer base.

·         Work with End Users in your territory to expand the awareness of the firm’ s product line, to assist in network designs incorporating the firm’ s products and to facilitate the sales efforts of the Systems Integrators.

·         Technical expertise should include functional understanding of Security Video (CCTV, DVR, Cameras, Networking, etc.), as well as products features and capabilities and how they relate to addressing specific needs of our clients.

·         Build and manage the Dealer Network in the assigned territory.

·         Deliver customer presentations and demonstrations on the firm’ s product line.

·         Respond to customer RFPs, and RFIs, and prepare price quotes.

·         Negotiate customer contracts.

·         Help define specifications to CCTV product line to meet customer needs and conducting testing and user acceptance.

·         Conduct Sales Training and System Design Training for Integrators.

·         Participate in trade shows.

·         Manage company staff resources necessary to accomplish sales goals.

·         Prepare weekly sales reports and periodic Sales Forecasts using company selected forecasting system (Salesforce.com)

·         Maintain a database of customer contacts with customer profile information, product fit, competitive threats, sales objectives and strategies and sales action plans.

·         Provide written feedback to company management and to product management on user requirements and competitive information obtained from market inputs.

·         Assist Company Management in refining the Company' s business and sales strategies.

 

Requirements:

·         Bachelor’ s Degree preferred

·         5-7 years in sales, marketing, channel sales or business development in the physical security industry, preferably CCTV, Video analytics, access control.

·         Experience in Security Video Technology is a must.

·         Experience and background in the Security Business is an advantage.

·         Technical knowledge includes CCTV/ DVR/ Security Video, software applications, networks and network management.

·         Strong account penetration, account management, demonstration, presentation and closing.

·         Strong written and oral communications skills.

·         Attention to detail and follow-up.
  ]]>
Thu, 27 Jul 2017 00:00:00 EDT 0
<![CDATA[Regional Account Executive, Unified Communications]]> Regional Account Executive, Unified CommunicationNYC, NY

Our company, a leading provider of Unified Communications, Video Conferencing, and Managed Services, is seeking a Regional Account Executive for their NY-NJ Sales territory
 
Responsibilities:
  • Identify sales opportunities and generate revenue that exceeds annual revenue goals
  • Develop relationships and a detailed understanding of our clients and their products and services
  • Work with reseller and technology partners to develop offering and follow up on leads
  • Develop and manage sales pipeline
  • Direct cold calling and marketing campaigns
  • Engage partners for alternative routes for closing opportunities
  • Exhibit a consultative sales approach for enterprise wide solutions
  • Develop price quotations and bid responses that are complete, accurate and that are profitable
  • Travel, as necessary, to cover sales responsibilities in neighboring states
  • Establish professional relationships with manufacturer sales and sales engineering personnel
  • Actively prospect  territories and clients
  • Meet and exceed quarterly sales quotas
  • Utilize market opportunities and tools to further close an account
  • Design and implement focused prospecting tools to include; webinars, seminars, email campaigns etc. to increase sales and expand our customer base in the designated territory
  • Accountability: Strong, detailed sales pipeline/funnel reporting

Education, Experience and Skills requirements:
  • The successful sales professional will be highly motivated and have a proven track record of established sales success with customers
  • 10+ years of outside sales experience with at least 5+ years in videoconferencing sales, telecommunications services sales or AV integration sales is preferred
  • 3-5+ years of strong track record in sales to F1000 clients
  • Successful history in closing deals with annual recurring revenue of $360, 000 - $10, 000, 000 among F1000 clients
  • Proven success in manage virtual teams to drive new business
  • Candidates must have a strong base of experience in complex selling, detail-oriented, strategic thinker, disciplined, well-organized
  • Must have exceptional negotiation skills to close multi-year, high-dollar deals
  • A four year college degree is preferred
  • Excellent communications skills, (both verbal and written) be organized and comfortable with on-line forecasting tools and have the ability to understand, present and demonstrate visual collaboration products and services to end user customers
  • Direct selling experience in the Managed Network Services (WAN, MPLS, VPN, etc.)   and AV/VTC area is a must
  • Candidates should have experience selling network services, professional services, staff augmentation, unified communications, collaboration, conferencing, voip, sip, h.323, h.320, h.264, cisco telepresence, tandberg, polycom, codian, lifesize, extron, Creston, AMX products, as well as integration, professional and managed services 
  • Technical competence in WAN, MPLS, IP Networking, conferencing (audio, video, web) streaming video, video on demand (VOD)
  • Candidates should have both formal training and several years’ experience selling with a structured sales methodology such as Miller-Heiman, TAS, Solutions Selling, SPIN Selling, Dale Carnegie or similar programs
]]>
Wed, 19 Jul 2017 00:00:00 EDT 1
<![CDATA[Regional Account Executive]]> Regional Account Executive - AV/VTC & UC - Minneapolis, MN   Our client, a leading provider of Video Conferencing, Audio Visual Integration and Managed Conferencing Services, has an opening for an experienced Account Executive in  Minneapolis, MN.   The sales professional will be required to perform the following job related activities:
  • Develop a detailed understanding of our products and services.
  • Exhibit a consultative sales approach to determine a customer' s visual collaboration needs.
  • Develop price quotations and bid responses that are complete, accurate and that are profitable
  • Travel, as necessary, to cover sales responsibilities in neighboring states.
  • Establish professional relationships with manufacturer sales and sales engineering personnel.
  • Active and ongoing prospecting in the territory. Design and implement focused prospecting tools to include; webinars, seminars, email campaigns etc. to increase sales and expand our customer base in the designated territory.
  • Accountability: Strong, detailed  sales pipeline/funnel reporting.
  Education, Experience and Skills requirements  
  • The successful sales professional will be highly motivated and have a proven track record of established sales success with customers
  • 4-10+ years of outside sales experience with at least 3-5+  years in videoconferencing sales, telecommunications services sales or AV integration sales is preferred.
  • A four year college degree is preferred.
  • The sales person will possess excellent communications skills, (both verbal and written) be organized and comfortable with on-line forecasting tools and have the ability to understand, present and demonstrate visual collaboration products and services to end user customers.
  • Direct selling experience in the AV/VTC area is a must.  
    • Candidates should have experience selling some of the following:
    • Managed Services
    • AV/IT Integation
    • Managed VNOC
    • Network services, unified communications, voip, sip, h.323, cisco telepresence, Tandberg, Polycom, Codian, Lifesize, Extron, Creston, AMX, Biamp
]]>
Fri, 14 Jul 2017 00:00:00 EDT 0
<![CDATA[Regional Account Executive]]> Regional Account Executive     Our client, a leading provider of Video Conferencing, Audio Visual Integration and Managed Conferencing Services, has an opening for an experienced Account Executive in  the Dallas - Fort Worth Metroplex   The sales professional will be required to perform the following job related activities:
  • Develop a detailed understanding of our products and services.
  • Exhibit a consultative sales approach to determine a customer' s visual collaboration needs.
  • Develop price quotations and bid responses that are complete, accurate and that are profitable
  • Travel, as necessary, to cover sales responsibilities in neighboring states.
  • Establish professional relationships with manufacturer sales and sales engineering personnel.
  • Active and ongoing prospecting in the territory. Design and implement focused prospecting tools to include; webinars, seminars, email campaigns etc. to increase sales and expand our customer base in the designated territory.
  • Accountability: Strong, detailed  sales pipeline/funnel reporting.
  Education, Experience and Skills requirements  
  • The successful sales professional will be highly motivated and have a proven track record of established sales success with customers
  • 4-10+ years of outside sales experience with at least 3-5+  years in videoconferencing sales, telecommunications services sales or AV integration sales is preferred.
  • A four year college degree is preferred.
  • The sales person will possess excellent communications skills, (both verbal and written) be organized and comfortable with on-line forecasting tools and have the ability to understand, present and demonstrate visual collaboration products and services to end user customers.
  • Direct selling experience in the AV/VTC area is a must.  
    • Candidates should have experience selling some of the following:
    • Managed Services
    • AV/IT Integation
    • Managed VNOC
    • Network services, unified communications, voip, sip, h.323, cisco telepresence, Tandberg, Polycom, Codian, Lifesize, Extron, Creston, AMX, Biamp
]]>
Fri, 14 Jul 2017 00:00:00 EDT 0
<![CDATA[Regional Account Executive]]> Regional Account Executive     Our client, a leading provider of Video Conferencing, Audio Visual Integration and Managed Conferencing Services, has an opening for an experienced Account Executive in  the Metro San Antonio  region   The sales professional will be required to perform the following job related activities:
  • Develop a detailed understanding of our products and services.
  • Exhibit a consultative sales approach to determine a customer' s visual collaboration needs.
  • Develop price quotations and bid responses that are complete, accurate and that are profitable
  • Travel, as necessary, to cover sales responsibilities in neighboring states.
  • Establish professional relationships with manufacturer sales and sales engineering personnel.
  • Active and ongoing prospecting in the territory. Design and implement focused prospecting tools to include; webinars, seminars, email campaigns etc. to increase sales and expand our customer base in the designated territory.
  • Accountability: Strong, detailed  sales pipeline/funnel reporting.
  Education, Experience and Skills requirements  
  • The successful sales professional will be highly motivated and have a proven track record of established sales success with customers
  • 4-10+ years of outside sales experience with at least 3-5+  years in videoconferencing sales, telecommunications services sales or AV integration sales is preferred.
  • A four year college degree is preferred.
  • The sales person will possess excellent communications skills, (both verbal and written) be organized and comfortable with on-line forecasting tools and have the ability to understand, present and demonstrate visual collaboration products and services to end user customers.
  • Direct selling experience in the AV/VTC area is a must.  
    • Candidates should have experience selling some of the following:
    • Managed Services
    • AV/IT Integation
    • Managed VNOC
    • Network services, unified communications, voip, sip, h.323, cisco telepresence, Tandberg, Polycom, Codian, Lifesize, Extron, Creston, AMX, Biamp
]]>
Fri, 14 Jul 2017 00:00:00 EDT 0
<![CDATA[Regional Account Executive - Detroit, MI]]> Regional Account Executive     Our client, a leading provider of Video Conferencing, Audio Visual Integration and Managed Conferencing Services, has an opening for an experienced Account Executive in the Metro Detroit, MI region   The sales professional will be required to perform the following job related activities:
  • Develop a detailed understanding of our products and services.
  • Exhibit a consultative sales approach to determine a customer' s visual collaboration needs.
  • Develop price quotations and bid responses that are complete, accurate and that are profitable
  • Travel, as necessary, to cover sales responsibilities in neighboring states.
  • Establish professional relationships with manufacturer sales and sales engineering personnel.
  • Active and ongoing prospecting in the territory. Design and implement focused prospecting tools to include; webinars, seminars, email campaigns etc. to increase sales and expand our customer base in the designated territory.
  • Accountability: Strong, detailed  sales pipeline/funnel reporting.
  Education, Experience and Skills requirements  
  • The successful sales professional will be highly motivated and have a proven track record of established sales success with customers
  • 4-10+ years of outside sales experience with at least 3-5+  years in videoconferencing sales, telecommunications services sales or AV integration sales is preferred.
  • A four year college degree is preferred.
  • The sales person will possess excellent communications skills, (both verbal and written) be organized and comfortable with on-line forecasting tools and have the ability to understand, present and demonstrate visual collaboration products and services to end user customers.
  • Direct selling experience in the AV/VTC area is a must.  
    • Candidates should have experience selling some of the following:
    • Managed Services
    • AV/IT Integation
    • Managed VNOC
    • Network services, unified communications, voip, sip, h.323, cisco telepresence, Tandberg, Polycom, Codian, Lifesize, Extron, Creston, AMX, Biamp
]]>
Fri, 14 Jul 2017 00:00:00 EDT 0
<![CDATA[Regional Account Executive - Cincinnati, OH]]> Regional Account Executive     Our client, a leading provider of Video Conferencing, Audio Visual Integration and Managed Conferencing Services, has an opening for an experienced Account Executive in the Metro Cincinnati, OH region   The sales professional will be required to perform the following job related activities:
  • Develop a detailed understanding of our products and services.
  • Exhibit a consultative sales approach to determine a customer' s visual collaboration needs.
  • Develop price quotations and bid responses that are complete, accurate and that are profitable
  • Travel, as necessary, to cover sales responsibilities in neighboring states.
  • Establish professional relationships with manufacturer sales and sales engineering personnel.
  • Active and ongoing prospecting in the territory. Design and implement focused prospecting tools to include; webinars, seminars, email campaigns etc. to increase sales and expand our customer base in the designated territory.
  • Accountability: Strong, detailed  sales pipeline/funnel reporting.
  Education, Experience and Skills requirements  
  • The successful sales professional will be highly motivated and have a proven track record of established sales success with customers
  • 4-10+ years of outside sales experience with at least 3-5+  years in videoconferencing sales, telecommunications services sales or AV integration sales is preferred.
  • A four year college degree is preferred.
  • The sales person will possess excellent communications skills, (both verbal and written) be organized and comfortable with on-line forecasting tools and have the ability to understand, present and demonstrate visual collaboration products and services to end user customers.
  • Direct selling experience in the AV/VTC area is a must.  
    • Candidates should have experience selling some of the following:
    • Managed Services
    • AV/IT Integation
    • Managed VNOC
    • Network services, unified communications, voip, sip, h.323, cisco telepresence, Tandberg, Polycom, Codian, Lifesize, Extron, Creston, AMX, Biamp
]]>
Fri, 14 Jul 2017 00:00:00 EDT 0
<![CDATA[Regional Account Executive]]> Regional Account Executive     Our client, a leading provider of Video Conferencing, Audio Visual Integration and Managed Conferencing Services, has an opening for an experienced Account Executive in  Des Moines, IA   The sales professional will be required to perform the following job related activities:
  • Develop a detailed understanding of our products and services.
  • Exhibit a consultative sales approach to determine a customer' s visual collaboration needs.
  • Develop price quotations and bid responses that are complete, accurate and that are profitable
  • Travel, as necessary, to cover sales responsibilities in neighboring states.
  • Establish professional relationships with manufacturer sales and sales engineering personnel.
  • Active and ongoing prospecting in the territory. Design and implement focused prospecting tools to include; webinars, seminars, email campaigns etc. to increase sales and expand our customer base in the designated territory.
  • Accountability: Strong, detailed  sales pipeline/funnel reporting.
  Education, Experience and Skills requirements  
  • The successful sales professional will be highly motivated and have a proven track record of established sales success with customers
  • 4-10+ years of outside sales experience with at least 3-5+  years in videoconferencing sales, telecommunications services sales or AV integration sales is preferred.
  • A four year college degree is preferred.
  • The sales person will possess excellent communications skills, (both verbal and written) be organized and comfortable with on-line forecasting tools and have the ability to understand, present and demonstrate visual collaboration products and services to end user customers.
  • Direct selling experience in the AV/VTC area is a must.  
    • Candidates should have experience selling some of the following:
    • Managed Services
    • AV/IT Integation
    • Managed VNOC
    • Network services, unified communications, voip, sip, h.323, cisco telepresence, Tandberg, Polycom, Codian, Lifesize, Extron, Creston, AMX, Biamp
]]>
Fri, 14 Jul 2017 00:00:00 EDT 0
<![CDATA[Regional Account Executive]]> Regional Account Executive     Our client, a leading provider of Video Conferencing, Audio Visual Integration and Managed Conferencing Services, has an opening for an experienced Account Executive in  the Metro Austin, TX region   The sales professional will be required to perform the following job related activities:
  • Develop a detailed understanding of our products and services.
  • Exhibit a consultative sales approach to determine a customer' s visual collaboration needs.
  • Develop price quotations and bid responses that are complete, accurate and that are profitable
  • Travel, as necessary, to cover sales responsibilities in neighboring states.
  • Establish professional relationships with manufacturer sales and sales engineering personnel.
  • Active and ongoing prospecting in the territory. Design and implement focused prospecting tools to include; webinars, seminars, email campaigns etc. to increase sales and expand our customer base in the designated territory.
  • Accountability: Strong, detailed  sales pipeline/funnel reporting.
  Education, Experience and Skills requirements  
  • The successful sales professional will be highly motivated and have a proven track record of established sales success with customers
  • 4-10+ years of outside sales experience with at least 3-5+  years in videoconferencing sales, telecommunications services sales or AV integration sales is preferred.
  • A four year college degree is preferred.
  • The sales person will possess excellent communications skills, (both verbal and written) be organized and comfortable with on-line forecasting tools and have the ability to understand, present and demonstrate visual collaboration products and services to end user customers.
  • Direct selling experience in the AV/VTC area is a must.  
    • Candidates should have experience selling some of the following:
    • Managed Services
    • AV/IT Integation
    • Managed VNOC
    • Network services, unified communications, voip, sip, h.323, cisco telepresence, Tandberg, Polycom, Codian, Lifesize, Extron, Creston, AMX, Biamp
]]>
Fri, 14 Jul 2017 00:00:00 EDT 0
<![CDATA[Regional Account Executive]]> Regional Account Executive     Our client, a leading provider of Video Conferencing, Audio Visual Integration and Managed Conferencing Services, has an opening for an experienced Account Executive in  St. Louis, MO   The sales professional will be required to perform the following job related activities:
  • Develop a detailed understanding of our products and services.
  • Exhibit a consultative sales approach to determine a customer' s visual collaboration needs.
  • Develop price quotations and bid responses that are complete, accurate and that are profitable
  • Travel, as necessary, to cover sales responsibilities in neighboring states.
  • Establish professional relationships with manufacturer sales and sales engineering personnel.
  • Active and ongoing prospecting in the territory. Design and implement focused prospecting tools to include; webinars, seminars, email campaigns etc. to increase sales and expand our customer base in the designated territory.
  • Accountability: Strong, detailed  sales pipeline/funnel reporting.
  Education, Experience and Skills requirements  
  • The successful sales professional will be highly motivated and have a proven track record of established sales success with customers
  • 4-10+ years of outside sales experience with at least 3-5+  years in videoconferencing sales, telecommunications services sales or AV integration sales is preferred.
  • A four year college degree is preferred.
  • The sales person will possess excellent communications skills, (both verbal and written) be organized and comfortable with on-line forecasting tools and have the ability to understand, present and demonstrate visual collaboration products and services to end user customers.
  • Direct selling experience in the AV/VTC area is a must.  
    • Candidates should have experience selling some of the following:
    • Managed Services
    • AV/IT Integation
    • Managed VNOC
    • Network services, unified communications, voip, sip, h.323, cisco telepresence, Tandberg, Polycom, Codian, Lifesize, Extron, Creston, AMX, Biamp
]]>
Fri, 14 Jul 2017 00:00:00 EDT 0
<![CDATA[Regional Account Executive]]> Regional Account Executive     Our client, a leading provider of Video Conferencing, Audio Visual Integration and Managed Conferencing Services, has an opening for an experienced Account Executive in  the Metro San Diego - Orange County, CA  region   The sales professional will be required to perform the following job related activities:
  • Develop a detailed understanding of our products and services.
  • Exhibit a consultative sales approach to determine a customer' s visual collaboration needs.
  • Develop price quotations and bid responses that are complete, accurate and that are profitable
  • Travel, as necessary, to cover sales responsibilities in neighboring states.
  • Establish professional relationships with manufacturer sales and sales engineering personnel.
  • Active and ongoing prospecting in the territory. Design and implement focused prospecting tools to include; webinars, seminars, email campaigns etc. to increase sales and expand our customer base in the designated territory.
  • Accountability: Strong, detailed  sales pipeline/funnel reporting.
  Education, Experience and Skills requirements  
  • The successful sales professional will be highly motivated and have a proven track record of established sales success with customers
  • 4-10+ years of outside sales experience with at least 3-5+  years in videoconferencing sales, telecommunications services sales or AV integration sales is preferred.
  • A four year college degree is preferred.
  • The sales person will possess excellent communications skills, (both verbal and written) be organized and comfortable with on-line forecasting tools and have the ability to understand, present and demonstrate visual collaboration products and services to end user customers.
  • Direct selling experience in the AV/VTC area is a must.  
    • Candidates should have experience selling some of the following:
    • Managed Services
    • AV/IT Integation
    • Managed VNOC
    • Network services, unified communications, voip, sip, h.323, cisco telepresence, Tandberg, Polycom, Codian, Lifesize, Extron, Creston, AMX, Biamp
]]>
Fri, 14 Jul 2017 00:00:00 EDT 0
<![CDATA[Regional Account Executive]]> Regional Account Executive     Our client, a leading provider of Video Conferencing, Audio Visual Integration and Managed Conferencing Services, has an opening for an experienced Account Executive in  Sioux Falls, IA   The sales professional will be required to perform the following job related activities:
  • Develop a detailed understanding of our products and services.
  • Exhibit a consultative sales approach to determine a customer' s visual collaboration needs.
  • Develop price quotations and bid responses that are complete, accurate and that are profitable
  • Travel, as necessary, to cover sales responsibilities in neighboring states.
  • Establish professional relationships with manufacturer sales and sales engineering personnel.
  • Active and ongoing prospecting in the territory. Design and implement focused prospecting tools to include; webinars, seminars, email campaigns etc. to increase sales and expand our customer base in the designated territory.
  • Accountability: Strong, detailed  sales pipeline/funnel reporting.
  Education, Experience and Skills requirements  
  • The successful sales professional will be highly motivated and have a proven track record of established sales success with customers
  • 4-10+ years of outside sales experience with at least 3-5+  years in videoconferencing sales, telecommunications services sales or AV integration sales is preferred.
  • A four year college degree is preferred.
  • The sales person will possess excellent communications skills, (both verbal and written) be organized and comfortable with on-line forecasting tools and have the ability to understand, present and demonstrate visual collaboration products and services to end user customers.
  • Direct selling experience in the AV/VTC area is a must.  
    • Candidates should have experience selling some of the following:
    • Managed Services
    • AV/IT Integation
    • Managed VNOC
    • Network services, unified communications, voip, sip, h.323, cisco telepresence, Tandberg, Polycom, Codian, Lifesize, Extron, Creston, AMX, Biamp
]]>
Fri, 14 Jul 2017 00:00:00 EDT 0
<![CDATA[Regional Account Executive - San Francisco]]> Regional Account Executive     Our client, a leading provider of Video Conferencing, Audio Visual Integration and Managed Conferencing Services, has an opening for an experienced Account Executive in  the Metro San Francisco region.    Candidates can be located anywhere in metro region, including San Jose, East Bay, etc.   The sales professional will be required to perform the following job related activities:
  • Develop a detailed understanding of our products and services.
  • Exhibit a consultative sales approach to determine a customer' s visual collaboration needs.
  • Develop price quotations and bid responses that are complete, accurate and that are profitable
  • Travel, as necessary, to cover sales responsibilities in neighboring states.
  • Establish professional relationships with manufacturer sales and sales engineering personnel.
  • Active and ongoing prospecting in the territory. Design and implement focused prospecting tools to include; webinars, seminars, email campaigns etc. to increase sales and expand our customer base in the designated territory.
  • Accountability: Strong, detailed  sales pipeline/funnel reporting.
  Education, Experience and Skills requirements  
  • The successful sales professional will be highly motivated and have a proven track record of established sales success with customers
  • 4-10+ years of outside sales experience with at least 3-5+  years in videoconferencing sales, telecommunications services sales or AV integration sales is preferred.
  • A four year college degree is preferred.
  • The sales person will possess excellent communications skills, (both verbal and written) be organized and comfortable with on-line forecasting tools and have the ability to understand, present and demonstrate visual collaboration products and services to end user customers.
  • Direct selling experience in the AV/VTC area is a must.  
    • Candidates should have experience selling some of the following:
    • Managed Services
    • AV/IT Integation
    • Managed VNOC
    • Network services, unified communications, voip, sip, h.323, cisco telepresence, Tandberg, Polycom, Codian, Lifesize, Extron, Creston, AMX, Biamp
]]>
Fri, 14 Jul 2017 00:00:00 EDT 0
<![CDATA[Sales Executive]]> Sales Executive - SaaS applications, Midtown Manhattan, NYC

Our client, a leading provider of SaaS-based marketing applications  has several  openings for experienced  Sales Executives hunting for new and expanded business opportunities.

Although the territories are nationwide, our client positions are five days per week in their Midtown Headquarters and Sales Office.  For now, there are no exceptions.  No virtual office or relocation situations offered.

This is a new-business hunter role,  with a strong focus  on conversion skills.

Our client has an extensive Lead Generation effort, with  Inside sales and Inbound & Content Marketing  teams  which generate up to 40% of all product demos.

Scope of Position

Develop a detailed understanding of our client’ s Multimedia  Applications.
Exhibit a consultative sales approach to determine a customer' s visual collaboration needs.
Develop price quotations and bid responses that are complete, accurate and that are profitable
Travel, as necessary, to cover sales responsibilities in neighboring states.
Establish professional relationships with manufacturer sales and sales engineering personnel.
Active and ongoing prospecting in the territory. Design and implement focused prospecting tools to include; webinars, seminars, email campaigns etc. to increase sales and expand our customer base in the designated territory.

Accountability: Strong, detailed sales pipeline/funnel reporting.

Education, Experience and Skills requirements

The successful sales professional will be highly motivated and have a proven track record of established sales success with customers. 5+ years of outside sales experience with 3-5+ years  selling SaaS-based applications in the E-Commerce, CRM, Sales & Marketing applications, productivity and digital media markets highly preferred.


A four year college degree is preferred. The sales person will possess excellent communications skills, (both verbal and written) be organized and comfortable with on-line forecasting tools and have the ability to understand, present and demonstrate products and services to end user customers.

Must be a hunter!  Excellent prospecting, cold-alling, networking and referral/social selling skills a MUST.

Strong pipeline management, forecasting and CRM skills a must.  Salesforce.com preferred

Strong  online demonstration  skills a must. Experience with Webex, Go-To-Meeting or similar webinar/ demo service preferred.
]]>
Fri, 07 Jul 2017 00:00:00 EDT 1
<![CDATA[Regional Sales Manager - Security Video - Midwest]]> Regional Sales Manager - Security Video – Midwest

  Our client, a leading developer and marketer of Security Video & CCTV solutions, is seeking a Regional Sales Manager for its Midwest US  territory. This is a virtual office position, preferably in the Metro Chicago region,   and it will require 35-40% regional travel.

 Responsibilities:

·         Represent the firm’ s line of products in the assigned territory to increase sales volume both with existing customers and new prospects.

·         Work closely with and support the firm’ s distribution channels of Security System Integrators along with Architectural and Engineering Consulting firms and Manufacturing Representatives, if applicable, in the assigned region to develop the firm’ s customer base.

·         Work with End Users in your territory to expand the awareness of the firm’ s product line, to assist in network designs incorporating the firm’ s products and to facilitate the sales efforts of the Systems Integrators.

·         Technical expertise should include functional understanding of Security Video (CCTV, DVR, Cameras, Networking, etc.), as well as products features and capabilities and how they relate to addressing specific needs of our clients.

·         Build and manage the Dealer Network in the assigned territory.

·         Deliver customer presentations and demonstrations on the firm’ s product line.

·         Respond to customer RFPs, and RFIs, and prepare price quotes.

·         Negotiate customer contracts.

·         Help define specifications to CCTV product line to meet customer needs and conducting testing and user acceptance.

·         Conduct Sales Training and System Design Training for Integrators.

·         Participate in trade shows.

·         Manage company staff resources necessary to accomplish sales goals.

·         Prepare weekly sales reports and periodic Sales Forecasts using company selected forecasting system (Salesforce.com)

·         Maintain a database of customer contacts with customer profile information, product fit, competitive threats, sales objectives and strategies and sales action plans.

·         Provide written feedback to company management and to product management on user requirements and competitive information obtained from market inputs.

·         Assist Company Management in refining the Company' s business and sales strategies.

 

Requirements:

·         Bachelor’ s Degree preferred

·         5-7 years in sales, marketing, channel sales or business development in the physical security industry, preferably CCTV, Video analytics, access control.

·         Experience in Security Video Technology is a must.

·         Experience and background in the Security Business is an advantage.

·         Technical knowledge includes CCTV/ DVR/ Security Video, software applications, networks and network management.

·         Strong account penetration, account management, demonstration, presentation and closing.

·         Strong written and oral communications skills.

·         Attention to detail and follow-up.
  ]]>
Wed, 21 Jun 2017 00:00:00 EDT 0
<![CDATA[Director of Wireless Device Test Engineering]]> Director of Wireless Device Test Engineering

Our client, a leading provider of wireline and wireless network services, is seeking a Director of Wireless Device Test Engineering to lead its Denver-area Testing and Certification laboratories.

This position will be responsible for hiring, managing and motivating team of Testing and Certification engineers charged with the development, QA Testing and deployment readiness for wireless network services and their corresponding CPE products, technology solutions and supporting architecture, infrastructure and OSS. This is a great opportunity for a versatile wireless technology leader who wants to work the forefront of mobile/wireless technology innovation and at massive scale.

Duties will include, but are not limited to:

Test and Certification of new hardware and software products from existing and new technology vendors.

Coordination with Network Engineering teams for Core, Access and Device projects.

Working with industry standards bodies on evolving technology issues.

EDUCATION, EXPERIENCE AND SKILLS REQUIREMENTS

Bachelor’ s degree in technical field preferred.

MBA helpful

Creative, energetic, ambitious.

Exceptional management and organizational skills, including written and oral communications, project/program management, product development and financial controls.

Must have 10+ year track record of delivering results in technology development and deployment in a wireless/wireline/satellite network service provider (carrier/telco/MSO)

Direct and deep knowledge of wireless core network, access networks and wireless devices technology, standards and market trends.

Must be wireless product/services innovator. 

Strong technical skills in all or most of the following domains:
  • Access Devices: WiFi routers, 4G/5G Radios (eNB) & WAPs (Wireless Access Points)
  • Networking technologies LAN/WAN, Transport (copper and optical), wireless core networking, wireless access networks, 4G/5G, LTE, Mobile Core/EPC, IMS.
  • End User devices: mobile handsets, tablets, WiFi access.

 
]]>
Mon, 12 Jun 2017 00:00:00 EDT 0
<![CDATA[Director of Wireless Device Engineering]]> Director of Wireless Device Engineering

Our client, a leading provider of wireline and wireless network services, is seeking a Director of Wireless Device Engineering to lead its Denver-area product and service development engineering organization.

This position will be responsible for hiring, managing and motivating team of wireless customer device (CPE such as handsets, tablets, etc.) specialist engineers charged with developing innovative wireless product/ network services.  The team will work with network architecture and engineering groups (both core and access) to develop and manage the supporting architecture, infrastructure and back office applications.

This is a great opportunity for a versatile Wireless Network Engineering technology leader with deep experience in the wireless handset market.  This position will work at the forefront of mobile/wireless technology innovation and at massive scale.

Responsibilities:
Build and drive product road map.  Define product product strategy and delivery execution.

Coordinate with Product Management, Network Engineering and other department to develop innovative wireless device, network service and applications offerings.

Set strategic technology direction: Device, Service, Architecture and Solutions strategy.

Ensure all wireless device, network service and applications offerings meet corporate performance standards.

Work with service provider and technology partners to ensure technology, security and performance standards are met.

Product Delivery and Program Management: responsible for timelines, budgets and quality of wireless CPE and services

EDUCATION, EXPERIENCE AND SKILLS REQUIREMENTS

Bachelor’ s degree in technical field preferred.

MBA helpful

Creative, energetic, ambitious.

Exceptional management and organizational skills, including written and oral communications, project/program management, product development and financial controls.

Must have 10+ year track record of delivering results in technology development and deployment in a wireless/wireline/satellite network service provider (carrier/telco/MSO)

Direct and deep knowledge of wireless core network, access networks and wireless devices technology, standards and market trends.

Strong knowledge of wireless and wireline technology standards and trends, including MVNO, MSO, 4G/5G, LTE, Mobile Core/EPC, WiFi, 4G-LTE and IoT

Must be wireless product/services innovator. 

Strong technical skills in several  of the following domains:
  • Access Devices: WiFi routers, 4G/5G Radios (eNB) & WAPs (Wireless Access Points)
  • Networking technologies LAN/WAN, Transport (copper and optical), wireless core networking, wireless access networks, 4G/5G, LTE, Mobile Core/EPC, IMS.
  • End User devices: mobile handsets, tablets, WiFi access.
  • Alternate Wireless network tools and topologies: 802.11ad/ay, UWB, BNC, Mesh Network
]]>
Mon, 12 Jun 2017 00:00:00 EDT 0
<![CDATA[Sales Engineer - Identity Management - West Coast]]> Sales Engineer - Identity Management - West Coast

Our client, a leading developer of security applications supporting marketing and E-Commerce applications, is seeking a Sales Engineer for its Western US sales region.

The Sales Engineer is responsible for technical pre-sales support. and will assist the sales team to obtain revenue goals by helping to qualify accounts, answer RFP/RFI' s, preparing and delivering solution based product presentations, attending trade shows, and leading proof of concepts which meet client' s business requirements. The Sales Engineer is also responsible for handling technical questions or issues which arise during a sales cycle and setting appropriate customer expectations.   

Candidates should be within one hour a Major Metro Airport in the region, preference for San Francisco Bay area, Denver, Salt Lake City, Denver, Phoenix, Los Angeles/ San Diego, Seattle.  30% travel expected.

Responsibilities:

Provide Pre-Sales support through working closely with regional sales, technical solutions engineers and professional services teams.

Work with the sales team introducing solutions and services, customizing solutions for clients’ business and IT requirements, and assisting in identifying opportunities for up-sell and cross-sell.

Providing technical solutions regarding the firm’ s security products and services as well as provide customer training. 

Account responsibility for all lead technical activities. This includes building relationships across customer' s network operations, engineering and delivery departments to document their infrastructure, understand their challenges, and seek out potential projects.

Attend trade shows and provide presentations online and offline.

Collect feedback and identify technical improvements.

Developing technical documents and proposals (eg: RFP, RFI, RFQ, BOMs, quotes, etc.)

Become the point of contact and answer all technical questions regarding proposal, installations, configurations, products and services.

Develop and/or present in front of technical, non-technical, and executive audiences.

Work with engineers to provide technical solutions to customers.

Be technically adept and professional with excellent customer service and communication skills.

Develop territory and account sales strategies with the regional account team

Provide expert consultation to the customer in the firm' s ' best practices', processes technologies and techniques gleaned from industry exposure.

Travel as necessary for Proof of Concept and trial lab installations.  Expected travel: 30%.

Education, Experience and Skills Requirements:

A Bachelor’ s degree in Electrical Engineering, Computer Science, or related field of study, or equivalent experience.

5+ Years of experience in sales support or post-sales customer-facing role supporting Network Security products or services.

Knowledge of several (not ALL!) of the following technical domains:

Candidates who have not worked directly for a security technology vendor are encouraged to apply!  If you have worked as a Sales Engineer or post-sales, customer-facing Technical resource and want to break into security, this firm has an open mind!

Strong REST API experience

Strong Web Application development experience

Applications, Web and/or network security, preferably Identity Management (IdM) or Identity Access Management (IAM)

Knowledge of Marketing and Sales automation stack, such as Email Marketing Systems, Content Management, E-Commerce preferred.   Direct experience with SaaS applications like Marketo, Pardot, Hubspot, Eloqua, Adobe Marketing Cloud, Oracle Marketing Cloud would be a key differentiator.

Some programming and scripting background, preferably JavaScript
]]>
Thu, 04 May 2017 00:00:00 EDT 0
<![CDATA[Audiovisual Field Engineer]]> Audiovisual Field Engineer

Our client, a prominent provider of systems integration and professional services, is seeking  an  Audiovisual Field Engineer  to join their team.  This is a full time position that requires candidates to  travel to customer sites throughout the Greater Ottawa  Area.

Candidates will be interfacing with  customers daily.

Candidates must have experience operating and troubleshooting AV and VTC equipment. 

Responsibilities:
  • Knowledge of and experience in Audio Visual / Video Conferencing Integration is a necessity.
  • Responsibilities will include managing fully integrated conference rooms,  ability to diagnose complex system problems, site maintenance and evaluation, as well as ability to recommend upgrades and enhancements.
  • Working onsite at the customers location providing as a technical support.
  • Troubleshooting and testing AV/VTC equipment and perform IP Network configurations

Skills and Equipment Experience needed:
  • Audio Visual / Video conferencing equipment knowledge
  • Diagnosing problems with projectors, amplifiers, speakers, microphones, LCD/plasma displays.
  • Experience with some of the following technology vendors products:   Biamp, Extron, Crestron, ClearOne, and similar.
  • Audio mixer software experience
  • Must have troubleshooting experience, and PC
  • Also the ability to lift up to 75 lbs and climb ladders up to 8 feet.
  • Audiovisual or Videoconferencing  manufacturer training certificates are a plus. 

Current Canadian  work  visa required
]]>
Thu, 04 May 2017 00:00:00 EDT 0
<![CDATA[Sales Engineer - Identity Management - East Coast]]> Sales Engineer - Identity Management - East Coast

Our client, a leading developer of security applications supporting marketing and E-Commerce applications, is seeking a Sales Engineer for its Eastern US sales region.

The Sales Engineer is responsible for technical pre-sales support. and will assist the sales team to obtain revenue goals by helping to qualify accounts, answer RFP/RFI' s, preparing and delivering solution based product presentations, attending trade shows, and leading proof of concepts which meet client' s business requirements. The Sales Engineer is also responsible for handling technical questions or issues which arise during a sales cycle and setting appropriate customer expectations.   

Candidates should be within one hour a Major Metro Airport in the region, preference for New York, Boston, Philadelphia, Washington DC, Northern VA, Maryland and similar locations.  30% travel expected.

Responsibilities:

Provide Pre-Sales support through working closely with regional sales, technical solutions engineers and professional services teams.

Work with the sales team introducing solutions and services, customizing solutions for clients’ business and IT requirements, and assisting in identifying opportunities for up-sell and cross-sell.

Providing technical solutions regarding the firm’ s security products and services as well as provide customer training. 

Account responsibility for all lead technical activities. This includes building relationships across customer' s network operations, engineering and delivery departments to document their infrastructure, understand their challenges, and seek out potential projects.

Attend trade shows and provide presentations online and offline.

Collect feedback and identify technical improvements.

Developing technical documents and proposals (eg: RFP, RFI, RFQ, BOMs, quotes, etc.)

Become the point of contact and answer all technical questions regarding proposal, installations, configurations, products and services.

Develop and/or present in front of technical, non-technical, and executive audiences.

Work with engineers to provide technical solutions to customers.

Be technically adept and professional with excellent customer service and communication skills.

Develop territory and account sales strategies with the regional account team

Provide expert consultation to the customer in the firm' s ' best practices', processes technologies and techniques gleaned from industry exposure.

Travel as necessary for Proof of Concept and trial lab installations.  Expected travel: 30%.

Education, Experience and Skills Requirements:

A Bachelor’ s degree in Electrical Engineering, Computer Science, or related field of study, or equivalent experience.

5+ Years of experience in sales support or post-sales customer-facing role supporting Network Security products or services.

Knowledge of several (not ALL!) of the following technical domains:

Candidates who have not worked directly for a security technology vendor are encouraged to apply!  If you have worked as a Sales Engineer or post-sales, customer-facing Technical resource and want to break into security, this firm has an open mind!

Strong REST API experience

Strong Web Application development experience

Applications, Web and/or network security, preferably Identity Management (IdM) or Identity Access Management (IAM)

Knowledge of Marketing and Sales automation stack, such as Email Marketing Systems, Content Management, E-Commerce preferred.   Direct experience with SaaS applications like Marketo, Pardot, Hubspot, Eloqua, Adobe Marketing Cloud, Oracle Marketing Cloud would be a key differentiator.

Some programming and scripting background, preferably JavaScript
]]>
Thu, 04 May 2017 00:00:00 EDT 1
<![CDATA[NOC Technician]]> NOC Technician

SUMMARY

A Level 1 Network Operations Technician will perform on-going network monitoring of all aspects of our client’ s network. This includes, but is not limited to all voice, data, transport, internet,  and Ethernet services.  Candidates must be willing to adapt to changing requirements and expectations.   This position is in Midtown Manhattan, and will require rotational shift work.

Responsibilities
  • Monitoring and surveillance of the customer and network infrastructure.
  • Monitor and provide support for all IP Routing, VoIP and Ethernet equipment and related transport, where applicable.
  • Open and closing trouble tickets
  • Ability to quickly isolate faults within the network and perform basic trouble shooting
  • Answer customer trouble calls and communicate status.
  • In addition to network maintenance and repair, the Network Operation Center Specialist will also perform network provisioning and customer change management.
  • Prompt escalation of issues to Level 2 & Level 3

Requirements
  • 1-3 years experience in a network operations center role, preferably in service provider (telco/carrier) NOC.
  • Highly motivated, self-starter.
  • Knowledge of Remedy trouble ticketing system helpful
  • Knowledge of Solarwinds or similar network monitoring tools helpful
  • Able to work independently or as a team member
  • Knowledge of IP Networks.
  • Certifications such as CCNA, CCENT helpful
  • 1-3 year direct experience installing and troubleshooting voice and data services such as IP networks, Ethernet, PRI, SIP.
  • Knowledge of VoIP and soft client trouble shooting
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Mon, 01 May 2017 00:00:00 EDT 1
<![CDATA[Lead Technical Support Specialist - Bilingual]]> Lead Technical Support Specialist – Bilingual

 

Our client, a leading managed services provider for the AV. Videoconferencing and Unified Communications market, is hiring for a Lead Technical Support Specialist to serve its Canadian customers.   Bilingual (English & French) Candidates are required  

 

This is role can be located in one of several Canadian markets:   Greater Toronto Area, Montreal, Calgary, Vancouver.  Exceptional Bilingual candidates from outside those Metro regions will be considered.

 

Duties and Responsibilities:

•    Provide 1st and 2nd level support to customers via phone, email, instant message and fax in support of videoconferencing and A/V equipment, infrastructure hardware/software, network and manage service contracts

•    Open, maintain and close trouble-tickets for all incoming customer requests

•    Facilitate the opening, trouble-shooting, and closure of IP network trouble-tickets with 3rd party carriers in support of customer issues

•    Provide extensive trouble-shooting, installation, configuration, and test of videoconferencing, audiovisual equipment (videoconferencing, multimedia, audiovisual, projection systems, displays, cameras, microphones, integrated A/V systems, document cameras, streaming technologies, etc.) and collaboration technologies.
  • Coordinate with internal and external stakeholders, including

 
  • Client technical and non-technical contacts
  • Company sales, project management, NOC and engineering teams. 
  • Third parties such as technology vendor product support, consultants, etc.

 

•    Provide video bridging and call launch support

•    Coordinate the RMA parts replacement and dispatch of service technicians in support of standard customer maintenance agreements

•    Demonstrate the highest level of professionalism and customer support

•    Provide internal network administration, infrastructure and IT support

 

Requirements/Qualifications:

•    3-5 years of related experience in support and trouble-shooting of videoconferencing and A/V technologies and networks.

•    BA or BS degree desired and/or equivalent work experience

•    Demonstrated experience trouble-shooting, installing and configuring AV, VTC and IP Network systems.

Networking certifications, such as cisco’ s CCNA helpful

•    Knowledge and familiarity with the installation, configuration and trouble-shooting of control systems.

Knowledge of some of the following manufacturers' equipment strongly preferred: Polycom, cisco, Tandberg, LifeSize, AMX, Crestron, Extron, AMX,   ClearOne, Biamp, Barco, Christie Digital

•    Demonstrated knowledge of H.323, H.320 and SIP networks

•    Working knowledge of videoconferencing standards

•    Strong customer service and organizational skills

•    Demonstrated ability to work independently and exercise good judgment

•    Strong project management skills, detailed oriented and ability to handle multiple tasks

•    Strong oral and written communication skills

•    Solid problem solving and consultative skills in a fast paced environment

Bilingual (English & French) skills are required  
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Mon, 10 Apr 2017 00:00:00 EDT 0
<![CDATA[Project Manager - Electronic Security]]> Project Manager  Electronic Security
Our client, a leading systems integrator of Electronic Security and Security Video/CCTV systems is currently seeking an experienced Project Manager   to oversee large and complex projects at client sites. This position will split time between either of the firm’ s Northern Virginia or Maryland offices, and will regularly travel to customer sites to meet customers and oversee the progress and quality of Electronic Security and Security Video/CCTV projects.

 

Responsibilities:

Oversee project sites, schedules, technical and project management staff, sub-contractors, material deliveries and other resources.
Anticipate problems and conflicts regarding installation of designs, schedules, resources and third parties
Oversee labor teams, including cabling, electrical and Access Control and CCTV installers.
Build productive relationships with other trades on site:   MEP, HVAC, construction, engineering, architects.
Delivering projects based on Design plan received from Engineering team.

 

Education, Experience and Skills requirements:

Bachelor' s Degree preferred, or equivalent experience.

5-8+ years experience as a Project Manager or Project Supervisor with programs in the security space.
This is an IMPLEMENTATION role, not a software development lifecycle project management role.

Excellent organizational and project management skills.

Leadership, communication, and personal skills essential.

Strong ability to communicate with peers, vendors, management and clients.

Strong productivity suite tools experience (MS Office including Excel, PowerPoint, etc.)

Technical Expertise
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Wed, 05 Apr 2017 00:00:00 EDT 0
<![CDATA[Security Video and Access Control Technician]]>  

 

Security Video and Access Control Technician

Our client, a leading systems integrator of Electronic Security and Security Video/CCTV systems is currently seeking an experienced Security Video and Access Control Technician. This position will split time between either of the firm’ s Northern Virginia or Maryland offices, and will regularly travel to customer sites to do installations.

Duties and Responsibilities:

• Installation, configuration, integration, test and troubleshooting of equipment

• Conduct onsite user and administrative training to customers on the operation of installed equipment, software and networks

• Experience with connector terminations and relay configurations

• Experience with retrofitting door frames for electronic hardware

• Prepare detailed installation, trouble-ticket reports and maintenance of customer service profiles
 
Experience, Education and Skills requirements

• At least 3 years of related experience in support and troubleshooting Access Control, CCTV, Intercom and Alarm systems

• Strong customer service and organizational skills

• Demonstrated ability to work independently and exercise good judgment

• Basic electronics and networking skills a plus

• Strong project management skills, detailed oriented and ability to handle multiple tasks

• Strong oral and written communication skills
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Wed, 05 Apr 2017 00:00:00 EDT 0
<![CDATA[Site Supervisor, Electronic Security and CCTV]]>  

 

Site Supervisor - Electronic Security and CCTV

Our client, a leading systems integrator of Electronic Security and Security Video/CCTV systems is currently seeking an experienced Site Supervisor to oversee large and complex projects at client sites. This position will split time between either of the firm’ s Northern Virginia or Maryland offices, and will regularly travel to customer sites to meet customers and oversee the progress and quality of   Electronic Security and Security Video/CCTV projects.
 

Responsibilities:

Deliver Electronic Security and Security Video/CCTV on-time, on-budget and to the customer expectations for quality.

Oversee project sites, schedules, technical and project management staff, sub-contractors, material deliveries and other resources.

Responsible for supervising a team of installers and insuring that installed product and equipment performs to industry standards.

Oversee labor teams, including cabling, electrical and Access Control and CCTV installers.

Build productive relationships with other trades on site:   MEP, HVAC, construction, engineering, architects.

Responsible for delivering projects based on Design plan received from Engineering team.

Communicate with customers and project manager daily for status updates and change orders.

Develop and maintain communications with all levels of staff and customers, ranging from technical team, project managers, line managers, third parties and logistics teams.

Assist clients with feasibility studies, equipment budgets, systems requirements and specifications

Anticipate problems and conflicts regarding installation of designs, schedules, resources and third parties  
 
Experience, Education and Skills requirements

Bachelor degree in electrical, computer or related desired.

In the absence of a formal degree, 5 years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted.

Excellent communication, analytical, diagnostic and problem-solving skills

Work effectively across cross-functional lines, in coordination with others involved in technical services

Manage projects, including setting objectives, and observing deadlines.

Outstanding people skills, High ethical standards and work ethic, and solid communications skills.

Candidates must have prior experience completing technical installation of Access Control, Security Video, CCTV, Intercom, and Alarm systems

 
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Wed, 05 Apr 2017 00:00:00 EDT 0
<![CDATA[Customer Engineer - Electronic Security]]> Our client, a leading systems integrator of Electronic Security and Security Video/CCTV systems is currently seeking a Customer Engineer  to manage the production design of large and complex projects at client sites. This position will split time between either of the firm’ s Northern Virginia or Maryland offices.

Responsibilities:
Create installation package with designs from the Design Engineer
Create installation drawings based off a Bill of Materials
Correcting design issues before they are installation phase
Communicate designs to programming team for proper system programming
Respond to RFI’ s
Work effectively across cross-functional lines, in coordination with others involved in technical services
Maintain a current expert knowledge of the security video/ CCTV services provided by the firm


Education, Experience, and Skill requirements:
Bachelor' s degree preferred
In the absence of a formal degree, eight years’ experience in the physical security industry with 5 years experience with systems design
Manage projects, including setting objectives, and observing deadlines.
Experience with Access Control, Security Video, CCTV, Intercom, and Alarm systems
Knowledge of security equipment installation
Outstanding people skills, High ethical standards and work ethic, and solid communications skills.
Travel when necessary
Valid Drivers license
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Wed, 05 Apr 2017 00:00:00 EDT 0
<![CDATA[Audiovisual Lead Technician]]> Audiovisual Lead Technician

Our client, a leading systems integrator of audiovisual, videoconferencing systems, and electronic security is actively seeking an experienced AV technician who will travel and support all of their clients in their  territory. The qualified candidate will work in the office on some days while others require travel to client/customer sites.



Essential Duties and Responsibilities:

Maintain a current expert knowledge of the company products and services

Maintain a working knowledge of competitor products and services and of emerging trends in the conferencing and collaboration industry as a whole

Provide input to development of new products, modification of existing products and termination of ineffective products

Develop and maintain communications with all levels of staff and customers, ranging from line managers to corporate presidents

Using a consultative style, advise customers on how to best utilize company products

Assist clients with feasibility studies, equipment budgets, systems requirements and specifications

Perform as equipment and technology specialist for the company and OEM products

Perform new product testing.

Responsible for supervising a team of installers and insuring that installed product and equipment performs to industry standards

 

Skills and Abilities:
  • Excellent communication, analytical, diagnostic and problem-solving skills
  • Work effectively across cross-functional lines, in coordination with others involved in technical services
  • Manage projects, including setting objectives, and observing deadlines.
  • Outstanding people skills, High ethical standards and work ethic, and solid communications skills.
  • Must be able to present technical and non-technical information clearly and in a compelling manner.
  • Candidates must have prior experience completing technical installation of audiovisual systems, including equipment rack fabrication, site preparation, termination and calibration of audio and video equipment, and implementation
  • Candidates must be proficient in the programming of products such as Crestron and AMX

Certifications:
  • Infocomm CTS or CTS-I highly desired.
  • Technical knowledge of 3 of more of the following required: Audiovisual Equipment, Videoconferencing Endpoints, Network Equipment, Network Services, Hardware, Software, and Managed Services offerings.
  • Cisco, Tandberg or Polycom certifications helpful
  • Must be knowledgeable in the use and integration of AV equipment, as well as in the installation of said equipment.
  • Networking (IP, WAN) and security expertise
  • Knowledge of IP Networking, including routing protocols and VoIP, SIP, H.323, videoconferencing applications
  • Design experience with emerging technologies, such as VOIP
  • Knowledge of the entire H. 32X suite of standards;
  • Experience with messaging and videoconferencing systems
  • Usual PC proficiency  
  • Knowledge of some of the following manufacturers' equipment strongly preferred: Polycom, cisco, Tandberg, LifeSize, AMX, Crestron, ClearOne, Biamp, Extron, Barco, Christie Digital

Education:

Bachelor degree in electrical, computer or telecommunications engineering desired.

In the absence of a formal degree, 5  years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted.

 

 

 
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Mon, 27 Mar 2017 00:00:00 EDT 0
<![CDATA[AV Site Supervisor]]> Experienced AV Site  Supervisor

Our client, a leading systems integrator of audiovisual, videoconferencing systems, and electronic security is actively seeking an Experienced AV technician who will travel and support all of their clients in their territory. The qualified candidate will work in the office on some days while others require travel to client/customer sites.

Essential Duties and Responsibilities:

Maintain a current expert knowledge of the company products and services

Maintain a working knowledge of competitor products and services and of emerging trends in the conferencing and collaboration industry as a whole

Provide input to development of new products, modification of existing products and termination of ineffective products

Develop and maintain communications with all levels of staff and customers, ranging from line managers to corporate presidents

Using a consultative style, advise customers on how to best utilize company products

Assist clients with feasibility studies, equipment budgets, systems requirements and specifications

Perform as equipment and technology specialist for the company and OEM products

Perform new product testing.

Responsible for supervising a team of installers and insuring that installed product and equipment performs to industry standards

Skills and Abilities:
  • Excellent communication, analytical, diagnostic and problem-solving skills
  • Work effectively across cross-functional lines, in coordination with others involved in technical services
  • Manage projects, including setting objectives, and observing deadlines.
  • Outstanding people skills, High ethical standards and work ethic, and solid communications skills.
  • Must be able to present technical and non-technical information clearly and in a compelling manner.
  • Candidates must have prior experience completing technical installation of audiovisual systems, including equipment rack fabrication, site preparation, termination and calibration of audio and video equipment, and implementation

Education:

Bachelor degree in electrical, computer or telecommunications engineering desired.

In the absence of a formal degree, 7 years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted.
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Mon, 27 Mar 2017 00:00:00 EDT 0
<![CDATA[Audiovisual Technician]]> Audiovisual Technician
Duties and Responsibilities:
•    Installation, configuration, integration and test of videoconferencing, audiovisual equipment (videoconferencing, multimedia, audiovisual, projection systems, displays, cameras, microphones, integrated A/V systems, document cameras, streaming technologies, etc.) and collaboration technologies
•    Integration and configuration of videoconferencing and A/V equipment with control systems
•    Conduct onsite user and administrative training to customers on the operation of installed equipment, software and networks
•    Integration, test, configuration and trouble-shooting of IP and ISDN networks in support of videoconferencing and A/V equipment
•    Provide support to  Helpdesk by trouble-shooting videoconferencing and A/V equipment and network issues through to resolution
•    Conduct customer site surveys and provide sales engineering support
•    Prepare detailed installation, trouble-ticket reports and maintenance of customer service profiles

Requirements/Qualifications:   •    InfoComm CTS certification and/or CTS-I certification •     At least 5  years of related experience in support and trouble-shooting products from major manufacturers  in the following categories: Video, Audio, Display, Networking, Control Systems •    BA or BS degree desired and/or equivalent work experience
•    Strong knowledge of videoconferencing systems required
•    Demonstrated experience installing and configuring Polycom, Tandberg, Radvision and Codian MCUs, gateways, gatekeepers, and infrastructure hardware and software
•    Knowledge and familiarity with the installation, configuration and trouble-shooting of control systems
•    Certified Video Engineer (CVE) preferred
•    Demonstrated knowledge of H.323, H.320 and SIP networks
•    Working knowledge of videoconferencing standards
•    VoIP and networking experience a plus
•    Strong customer service and organizational skills
•    Demonstrated ability to work independently and exercise good judgment
•    CAD and Visio skills a plus
•    Strong project management skills, detailed oriented and ability to handle multiple tasks
•    Strong oral and written communication skills
•    Solid problem solving and consultative skills in a fast paced environment ]]>
Mon, 27 Mar 2017 00:00:00 EDT 0
<![CDATA[Audiovisual Project Manager]]> Audiovisual Project Manager - 

Our client, a leading systems integrator of audiovisual, videoconferencing systems, and electronic security is actively seeking a skilled  Project Manager. The Project Manager will collaborate with customers, sales teams, and support teams to ensure that projects are delivered on time, within budget, and meet customer needs and expectations.   This position requires 35-30% travel.

* Must have AV Integration experience

Responsibilities:
  • Develop plans for project development, delivery/scheduling, and resources
  • Identify and allocate resources required for projects as needed
  • Provide customers and management staus updates at consistent intervals 
  • Determine project objectives and priorities, manage expectations, and assign and review work
  • Serve as the main point of contact for the customer regarding project deliverables
  • Receive customer sign off on key project life cycle stages, including project closure
  • Serve as the main point of contact and oversee subcontractors and their services
  • Ensure all aspects of project are compliant with our client' s documented project management methodology
  • Account for project schedule, project results, in addition to meeting all customer neeeds and the quality of  
  • deliverables
  • Manage the development and implementation of project control strategies such as:
    • Action Register
    • Change Control
    • Communications Plan
    • Issues Tracking
    • Project Plan
    • Risk Analysis and Contingency Plan
    • Project Closure Documentation
  • Review, resolve, and document changes with customers and management
  • Ensure projects are within the scope of projected financials
  • Ensure customer project manager uderstand all project tasks, schedules and deliverables
  • Manage customer responsibilities and expectations
  • Assist other Project Managers as appropriate, ensuring optimum use of available resources
  • Implement initiatives to optimize the Project Management process  
  • Introduce programs inline with our client' s standards for training and continuous professional development
  • Assist in proposal development and pricing estimates as necessary
  • Collaborate with Sales, Support, and Services teams to ensure all customer needs are met
  • Assist Account Managers, as necessary, with developing customer relationships
  • Mentor junior and less experienced Project Managers
  • Serve as a resource for questions regarding project management processes and procedures

Education, Experience, and Requirements:
  • BS in relevant discipline or equivalent experience required, advanced degree preferred
  • Understanding of industry standard project management methodologies (PMI)
  • Demonstrated  history managing multiple complex projects simultaneously 
  • 5+ years of project management experience
  • Experience with the following technologies and products:
    • VTC Systems: Polycom, Cisco, Lifesize, Radvision
    • Control Systems: Crestron, AMX, Extron
    • Audio Systems: Polycom, Biamp, ClearOne
    • Construction 
    • AV Integration
  • Demonstrated ability to manage project scope change and billing within a for profit environment
  • Experience with using project tracking   and risk management tools
  • Excellent interpersonal skills demonstrated by ability to lead client and internal team through the duration of the project
  • Strong written and verbal communication skills demonstrated by experience
  • Demonstrated experience with managing customer relationships and communications
  • Ability to develop clear, concise documentation
  • Strong public speaking and training skills
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Mon, 27 Mar 2017 00:00:00 EDT 0
<![CDATA[Audiovisual Crestron Programmer]]> Audiovisual Programmer

Our client, a leading systems integrator of audiovisual, videoconferencing systems, and electronic security is actively seeking a Audiovisual Programmer  The ideal candidate will have demonstrated experience with AV  systems  and be able to  effectively communicated  technical concepts.

Responsibilities:
  • Program, troubleshoot and update software  to optimize system performance, in addition to ease of access for non-technical users
  • Analyze and ensure security and integrity of all systems and data
  • Provide technical assistance and resolve related issues for users and personnel
  • Collaborate with internal assets and support team to ensure customer needs are met
  • Develop and implement system recovery protocols in the event of destruction of all or part of the system or components
  • Analyze, test, and implement of system and software, ensuring operating system compatibility

 
Education, Experience and Skills Requirements:

  • BS/BA - computer science, computer systems engineering, or related field
  • At least 3 years of recent experience as an AMX & Crestron Programmer
  • AMX & Crestron Certified Programmer preferred
  • Creston DMC-E required
  • CTS or CTS-I strongly preferred
  • Keen ability to install, troubleshoot and maintain AMX & Crestron electronic systems
  • Experience installing and testing code onsite
  • System design and engineering experience required
  • Experience working with clients in a professional manner
  • Must be able to effectively explain technical concepts to non-technical users
  • Outstanding oral and written communication skills – clear, direct, detailed.
  • Independent work ethic highly motivated to getting a job done right
  • Must have an interest and aptitude for wiring, hook-up and installation techniques
  • Clean DMV  record  
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Mon, 27 Mar 2017 00:00:00 EDT 0
<![CDATA[Project Manager - Audiovisual]]> Audiovisual Project Manager 

Our client, a leading provider of Audiovisual, Videoconferencing and Unified Communications Integration services is seeking a skilled  Project Manager located in the Fremont, CA region. The Project Manager will collaborate with customers, sales teams, and support teams to ensure that projects are delivered on time, within budget, and meet customer needs and expectations.

* Must have AV Integration experience

 

Responsibilities:
  • Develop plans for project development, delivery/scheduling, and resources
  • Identify and allocate resources required for projects as needed
  • Provide customers and management staus updates at consistent intervals 
  • Determine project objectives and priorities, manage expectations, and assign and review work
  • Serve as the main point of contact for the customer regarding project deliverables
  • Receive customer sign off on key project life cycle stages, including project closure
  • Serve as the main point of contact and oversee subcontractors and their services
  • Ensure all aspects of project are compliant with our client' s documented project management methodology
  • Account for project schedule, project results, in addition to meeting all customer neeeds and the quality of  
  • deliverables
  • Manage the development and implementation of project control strategies such as:
    • Action Register
    • Change Control
    • Communications Plan
    • Issues Tracking
    • Project Plan
    • Risk Analysis and Contingency Plan
    • Project Closure Documentation
  • Review, resolve, and document changes with customers and management
  • Ensure projects are within the scope of projected financials
  • Ensure customer project manager uderstand all project tasks, schedules and deliverables
  • Manage customer responsibilities and expectations
  • Assist other Project Managers as appropriate, ensuring optimum use of available resources
  • Implement initiatives to optimize the Project Management process  
  • Introduce programs inline with our client' s standards for training and continuous professional development
  • Assist in proposal development and pricing estimates as necessary
  • Collaborate with Sales, Support, and Services teams to ensure all customer needs are met
  • Assist Account Managers, as necessary, with developing customer relationships
  • Mentor junior and less experienced Project Managers
  • Serve as a resource for questions regarding project management processes and procedures

Education, Experience, and Requirements:
  • BS in relevant discipline or equivalent experience required, advanced degree preferred
  • Understanding of industry standard project management methodologies (PMI)
  • Demonstrated  history managing multiple complex projects simultaneously 
  • 5+ years of project management experience
  • Experience with the following technologies and products:
    • VTC Systems: Polycom, Cisco, Lifesize, Radvision
    • Control Systems: Crestron, AMX, Extron
    • Audio Systems: Polycom, Biamp, ClearOne
    • Construction 
    • AV Integration
  • Demonstrated ability to manage project scope change and billing within a for profit environment
  • Experience with using project tracking   and risk management tools
  • Excellent interpersonal skills demonstrated by ability to lead client and internal team through the duration of the project
  • Strong written and verbal communication skills demonstrated by experience
  • Demonstrated experience with managing customer relationships and communications
  • Ability to develop clear, concise documentation
  • Strong public speaking and training skills
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Tue, 21 Mar 2017 00:00:00 EDT 0
<![CDATA[Account Executive]]> Our company, a leading provider of Video Conferencing, Audio Visual Integration and Managed Conferencing Services, has an opening for an experienced Account Executive. This is a Virtual Job and travel will be required in the Los Angeles  area.
The successful sales professional will be highly motivated and have a proven track record of established sales success with customers. 10+ years of outside sales experience with at least 5+ years in videoconferencing sales, telecommunications services sales or AV integration sales is preferred. The sales professional will be required to perform the following job related activities:

1. Develop a detailed understanding of our products and services.
2. Exhibit a consultative sales approach to determine a customer' s visual collaboration needs.
3. Develop price quotations and bid responses that are complete, accurate and that are profitable
4. Travel, as necessary, to cover sales responsibilities in neighboring states.
5. Establish professional relationships with manufacturer sales and sales engineering personnel.
6. Active and ongoing prospecting in the territory. Design and implement focused prospecting tools to include; webinars, seminars, email campaigns etc. to increase sales and expand our customer base in the designated territory.

A four year college degree is preferred. The sales person will possess excellent communications skills, (both verbal and written) be organized and comfortable with on-line forecasting tools and have the ability to understand, present and demonstrate visual collaboration products and services to end user customers. ]]>
Wed, 15 Mar 2017 00:00:00 EDT 0
<![CDATA[Sales Engineer - Archiving - TORONTO]]> Sales Engineer - Archiving, E-Discovery, Forensics Software

Toronto, ON Canada, virtual office

Our client, a leading provider of Archiving, E-Discovery, Forensics Software is seeking a Pre-Sales Engineer for its New England - Eastern Canada  area territory. This position is key for the support of the sales and customer acceptance of the products. The candidate will provide customers, partner companies and our own sales organization with pre-sales technical assistance, installation and technical support. The candidate will have a strong technical background, in-depth knowledge of industry trends, products and solutions. The candidate will also have organizational and professional skills to deliver the highest level of response to the customer.    This position requires up to 30% regional travel.   It is a virtual office position and candidates  can be located within one hour of a major metro  airport in the territory (MA, NH, CT, Toronto, Montreal or similar)

This situation requires a High-Performance, Low-Maintenance employee with high integrity, motivation and accountability.

  Responsibilities

Present the firm’ s value proposition to customers and partners.

Understand the customer' s high-level business challenges and match our client’ s solutions to solve these business and technical requirements.

Build long-term business relationships and become a trusted advisor within the territory.

Define and implement a solution oriented technical go-to-market strategy for each opportunity.

Identify new customer projects for the firm’ s solutions.

Present vision, strategy and products to executives and technical prospects.

Respond to sales requests for technical assistance

Must be able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.

Facilitate the installation of products at customer sites, as needed

  Develop and execute product demonstrations for potential customers.

  Responsible for customer-facing product deployments - both pre-sales (i.e. trials) and paid post sales engagements.

  Assist in the technical evaluations.

  Assist sales in the preparation, content and presentation of technical material to the customer.

  Assist the technical support organization and act as a backup as needed

  Provide consulting and architecture services to customers.

  Provide reporting of customer activities as well as general status and activities

  Provide remote and on-site support for product installations at proof of concepts

  Developing and delivering of product demonstrations, working with both marketing and product management teams.

  Handling technical presentations at trade shows and conferences.

 

Identifying client requirements and ensuring proactive communications with customers to ensure customer satisfaction.

Conveying customer feedback and requirements to Product Management and Marketing teams.

Education, Experience & Skills requirements:

Bachelor’ s degree or equivalent experience

5-7+ years technical pre-sales experience.

Ability to collaborate with and motivate multiple customer groups toward accomplishing a task.

Proven Solution Selling track record.

Strong listening and question based selling skills.

Ability to see and present " the big picture" and offer solutions to make it better.  

Strong customer facing and relationship building skills.

Must be effective in working both independently and in a team setting.

Ability to uncover business challenges and develop a custom solution to solve those challenges.

Ability to travel 30% as necessary.

Required Technical Skills

Demonstrated experience in several of the following

Preferred: UNIX, Linux or Windows Server operating systems.

Preferred: Experience one or more of the following: Compliance (GRC, RSA Archer) (e.g. Symantec Enterprise Vault, HP Autonomy, EMC SourceOne  and similar), eDiscovery and Forensics (e.g. Guidance software EnCase)

Preferred:  Some experience with collaboration/ communications systems such as Microsoft SharePoint or IBM Connections.

Preferred:  Knowledge of GRC (Governance, Risk and Compliance) regulations, practices and supporting technologies such as PCI-DSS, HIPAA/HITECH.

Helpful:  Storage systems: SAN, NAS, DAS, SCSI, iSCSI, Fibre Channel, Cloud Storage.

Helpful: Databases (Oracle, DB2 or SQL server)

Helpful: Security (Unified Threat Management  with URL and content filtering, AV, Anti-Malware, firewalls, proxy servers etc.) Knowledge of Access Control, NAC, encryption, PKI, digital certificates helpful. 

Helpful: Knowledge of compliance and archiving of communication, collaboration and social media platforms.

Exceptional customer presentation skills

Knowledge of industry products, trends and practices
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Wed, 01 Mar 2017 00:00:00 EST 1
<![CDATA[Account Executive]]> Account Executive

Our client is a leading provider of Agile Development services for product development, focusing on the SaaS provider and Enterprise Applications market.  They are seeking an experienced Account Executive  for their NY-NJ region. This is a prospecting sales role, requiring excellent new business hunting and closing skills.    

This is an opportunity is rapidly growing services firm serving a burgeoning market sector, with a proven track record of delivery quality results to demanding clients.    This role demands a challenge-oriented individual who is ready to take the next step.  Is that you?

These positions require a motivated, high-performance, low-maintenance seller with experience and desire to acquire new business. Adept at prospecting, funnel management and closing business. Demonstrated success as a top sales performer, consistently exceeding quota.

The typical economic buyer is a CIO or CTO for a SaaS technology firm, enterprise or services provider that needs rapid applications development teams.    Qualified candidates will have a history of calling upon the C-suite. 

This is a virtual role  in the greater NY-NJ metro region.   Qualified candidates will have a history of traveling in territory.  

Education, Experience and Skills Requirements:
  • Bachelor' s degree or equivalent industry experience required
  • 5-7 years of appropriate sales experience selling SaaS-based applications, Software Development, Technology Consulting or Professional services, BPM/BPO and similar offerings.
  • Successful candidates have strong prospecting skills to the C-Suite, as well as up-to-date Sales 2.0 practices, such as complex sales, social selling, business intelligence, pipeline building, forecasting and CRM skills. Salesforce.com preferred.
  • Ability to sell to technical and non-technical audiences. 
  • Preference for candidates who have work within a structured sales environment with its attendant focus on activity, conversions, metrics and accountability.   Some type of formal structured sales training methodology would be helpful.    Examples: Miller-Heiman, TAS, MEDDIC, Sandler Solutions Selling, SPIN Selling, Dale Carnegie or similar programs. 
  • This position requires strong Account Management and client interface and presentation skills.
  • In depth understanding of client business drivers, strategy and buying cycles.
]]>
Fri, 03 Feb 2017 00:00:00 EST 0
<![CDATA[Enterprise Sales Executive]]> Enterprise Sales Executive

Our client is a leading provider of Agile Development services for product development, focusing on the SaaS provider and Enterprise Applications market.  They are seeking several experienced Enterprise Sales Executives for their NY-NJ region. This is a prospecting sales role, requiring excellent new business hunting and closing skills.    

This is an opportunity is rapidly growing services firm serving a burgeoning market sector, with a proven track record of delivery quality results to demanding clients.    This role demands a challenge-oriented individual who is ready to take the next step.  Is that you?

These positions require a motivated, high-performance, low-maintenance seller with experience and desire to acquire new business. Adept at prospecting, funnel management and closing business. Demonstrated success as a top sales performer, consistently exceeding quota.

The typical economic buyer is a CIO or CTO for a SaaS technology firm, enterprise or services provider that needs rapid applications development teams.    Qualified candidates will have a history of calling upon the C-suite. 

This is a virtual role  in the greater NY-NJ metro region.   Qualified candidates will have a history of traveling in territory.  

Education, Experience and Skills Requirements:
  • Bachelor' s degree or equivalent industry experience required
  • 8-10 years of appropriate sales experience selling SaaS-based applications, Software Development, Technology Consulting or Professional services, BPM/BPO and similar offerings.
  • Successful candidates have strong prospecting skills to the C-Suite, as well as up-to-date Sales 2.0 practices, such as complex sales, social selling, business intelligence, pipeline building, forecasting and CRM skills. Salesforce.com preferred.
  • Ability to sell to technical and non-technical audiences. 
  • Preference for candidates who have work within a structured sales environment with its attendant focus on activity, conversions, metrics and accountability.   Some type of formal structured sales training methodology would be helpful.    Examples: Miller-Heiman, TAS, MEDDIC, Sandler Solutions Selling, SPIN Selling, Dale Carnegie or similar programs. 
  • This position requires strong Account Management and client interface and presentation skills.
  • In depth understanding of client business drivers, strategy and buying cycles.

 
]]>
Thu, 02 Feb 2017 00:00:00 EST 0
<![CDATA[Audiovisual Specialist]]> Audiovisual Specialist

Our client, a prominent provider of systems integration and professional services, is seeking several  Audiovisual Specialists  to join their team.  This is an ONSITE, full time position that requires candidates to  report to the client' s location in Sunnyvale, CA,  5 days per week.

Candidates will be interfacing with  customers daily.

Candidates must have experience operating and troubleshooting AV and VTC equipment. 

Responsibilities:
  • Responsibilities will include managing fully integrated conference rooms,  ability to diagnose complex system problems, site maintenance and evaluation, as well as ability to recommend upgrades and enhancements.
  • Working onsite at the customers location providing as a technical support.
  • Troubleshooting and testing AV/VTC equipment and perform IP Network configurations

Skills and Equipment Experience needed:
  • Audio Visual / Video conferencing equipment knowledge
  • Diagnosing problems with projectors, amplifiers, speakers, microphones, LCD/plasma displays.
  • Experience with some of the following technology vendors products:   Biamp, Extron, Crestron, ClearOne, Polycom, cisco and similar.
  • Audio mixer software experience
  • Must have troubleshooting experience, and PC.   
  • Experience troubleshooting Crestron and DSP units.
  • Audiovisual or Videoconferencing  manufacturer training certificates are a plus. 

 
]]>
Mon, 09 Jan 2017 00:00:00 EST 0
<![CDATA[Project Manager - Audiovisual]]> Audiovisual Project Manager 

Our client, a leading provider of Audiovisual, Videoconferencing and Unified Communications Integration services is seeking a skilled  Project Manager located in the San Diego region. The Project Manager will collaborate with customers, sales teams, and support teams to ensure that projects are delivered on time, within budget, and meet customer needs and expectations.

* Must have AV Integration experience

 

Responsibilities:
  • Develop plans for project development, delivery/scheduling, and resources
  • Identify and allocate resources required for projects as needed
  • Provide customers and management staus updates at consistent intervals 
  • Determine project objectives and priorities, manage expectations, and assign and review work
  • Serve as the main point of contact for the customer regarding project deliverables
  • Receive customer sign off on key project life cycle stages, including project closure
  • Serve as the main point of contact and oversee subcontractors and their services
  • Ensure all aspects of project are compliant with our client' s documented project management methodology
  • Account for project schedule, project results, in addition to meeting all customer neeeds and the quality of  
  • deliverables
  • Manage the development and implementation of project control strategies such as:
    • Action Register
    • Change Control
    • Communications Plan
    • Issues Tracking
    • Project Plan
    • Risk Analysis and Contingency Plan
    • Project Closure Documentation
  • Review, resolve, and document changes with customers and management
  • Ensure projects are within the scope of projected financials
  • Ensure customer project manager uderstand all project tasks, schedules and deliverables
  • Manage customer responsibilities and expectations
  • Assist other Project Managers as appropriate, ensuring optimum use of available resources
  • Implement initiatives to optimize the Project Management process  
  • Introduce programs inline with our client' s standards for training and continuous professional development
  • Assist in proposal development and pricing estimates as necessary
  • Collaborate with Sales, Support, and Services teams to ensure all customer needs are met
  • Assist Account Managers, as necessary, with developing customer relationships
  • Mentor junior and less experienced Project Managers
  • Serve as a resource for questions regarding project management processes and procedures

Education, Experience, and Requirements:
  • BS in relevant discipline or equivalent experience required, advanced degree preferred
  • Understanding of industry standard project management methodologies (PMI)
  • Demonstrated  history managing multiple complex projects simultaneously 
  • 5+ years of project management experience
  • Experience with the following technologies and products:
    • VTC Systems: Polycom, Cisco, Lifesize, Radvision
    • Control Systems: Crestron, AMX, Extron
    • Audio Systems: Polycom, Biamp, ClearOne
    • Construction 
    • AV Integration
  • Demonstrated ability to manage project scope change and billing within a for profit environment
  • Experience with using project tracking   and risk management tools
  • Excellent interpersonal skills demonstrated by ability to lead client and internal team through the duration of the project
  • Strong written and verbal communication skills demonstrated by experience
  • Demonstrated experience with managing customer relationships and communications
  • Ability to develop clear, concise documentation
  • Strong public speaking and training skills
]]>
Mon, 09 Jan 2017 00:00:00 EST 0
<![CDATA[Channel Sales Manager - Audio, Eastern US]]> Channel Sales Manager – Broadcast and Performance Audio

Our client, a leading vendor of Live Performance Audio, is seeking a Channel Sales Manager (CSM) for its product line. You will work with the VP of Sales to maintain existing accounts as well as develop new customers. There is a brand ambassador component to this role.

The ideal candidate will be located in the Northeast  region in a major metro area and will be responsible for all sales activities within that region.

50-75% travel  to partner, client and trade show locations.

Essential Duties and Responsibilities
  • Develop sales plans, complete with goals, strategies, deadlines and metrics
  • Work closely with existing dealers to increase market share and grow sales
  • Create and analyze sales reports, identify issues contributing to success or shortcomings and take any corrective action indicated
  • Work to drive demand through effective marketing efforts, including lead and demand generation campaigns, channel partner training and enablement
  • Supports Partners in developing and presenting appropriate customer solutions
  • Provide ongoing liaison with Channel Partners to articulate our value proposition and facilitate their success
  • Work in conjunction with Account Team and Partners on major deals
  • Interact proactively with Partners to provide the highest level of customer service
  • Identify and Develop Partner sales/marketing strategies and programs
  • Provide input for sales and marketing collateral
  • Train channel partner sales, marketing and sales engineering teams
  • Communicates regularly with Sales and Channel management to keep them apprised of all developments and exchanging relevant information
  • Participate at industry events through presentations, speaking engagements, panel engagements and other trade show activities

 

Education, Experience and Skills Requirements
  • Bachelor’ s degree in business, marketing, a technical or related field preferred
  • 5-7 years Channel sales experience, preferably in professional audio or video fields
  • Strong technical and market knowledge in performance, broadcast and/or audioconferencing
  • Excellent public speaking/presentation skills
  • Excellent writing skills
  • Able to set goals, organize efforts and work independently to meet deadlines
  • Able to work as part of a team in a fast-paced environment
  • Microsoft Office, with emphasis on PowerPoint and Excel skills
]]>
Wed, 14 Dec 2016 00:00:00 EST 1
<![CDATA[AV Project Manager - Los Angeles CA]]> Audiovisual Project Manager - Los Angeles, CA

*Significant international travel in 2017

Our client, a leading provider of Audiovisual, Videoconferencing and Unified Communications Integration services is seeking a skilled  Project Manager located in Southern California. The Project Manager will collaborate with customers, sales teams, and support teams to ensure that projects are delivered on time, within budget, and meet customer needs and expectations.

* Must have AV Integration experience

Responsibilities:
  • Develop plans for project development, delivery/scheduling, and resources
  • Identify and allocate resources required for projects as needed
  • Provide customers and management staus updates at consistent intervals 
  • Determine project objectives and priorities, manage expectations, and assign and review work
  • Serve as the main point of contact for the customer regarding project deliverables
  • Receive customer sign off on key project life cycle stages, including project closure
  • Serve as the main point of contact and oversee subcontractors and their services
  • Ensure all aspects of project are compliant with our client' s documented project management methodology
  • Account for project schedule, project results, in addition to meeting all customer neeeds and the quality of  
  • deliverables
  • Manage the development and implementation of project control strategies such as:
    • Action Register
    • Change Control
    • Communications Plan
    • Issues Tracking
    • Project Plan
    • Risk Analysis and Contingency Plan
    • Project Closure Documentation
  • Review, resolve, and document changes with customers and management
  • Ensure projects are within the scope of projected financials
  • Ensure customer project manager uderstand all project tasks, schedules and deliverables
  • Manage customer responsibilities and expectations
  • Assist other Project Managers as appropriate, ensuring optimum use of available resources
  • Implement initiatives to optimize the Project Management process  
  • Introduce programs inline with our client' s standards for training and continuous professional development
  • Assist in proposal development and pricing estimates as necessary
  • Collaborate with Sales, Support, and Services teams to ensure all customer needs are met
  • Assist Account Managers, as necessary, with developing customer relationships
  • Mentor junior and less experienced Project Managers
  • Serve as a resource for questions regarding project management processes and procedures

Education, Experience, and Requirements:
  • BS in relevant discipline or equivalent experience required, advanced degree preferred
  • Understanding of industry standard project management methodologies (PMI)
  • Demonstrated  history managing multiple complex projects simultaneously 
  • 5+ years of project management experience
  • Experience with the following technologies and products:
    • VTC Systems: Polycom, Cisco, Lifesize, Radvision
    • Control Systems: Crestron, AMX, Extron
    • Audio Systems: Polycom, Biamp, ClearOne
    • Construction 
    • AV Integration
  • Demonstrated ability to manage project scope change and billing within a for profit environment
  • Experience with using project tracking   and risk management tools
  • Excellent interpersonal skills demonstrated by ability to lead client and internal team through the duration of the project
  • Strong written and verbal communication skills demonstrated by experience
  • Demonstrated experience with managing customer relationships and communications
  • Ability to develop clear, concise documentation
  • Strong public speaking and training skills
]]>
Thu, 03 Nov 2016 00:00:00 EDT 0
<![CDATA[AV Account Executive - Los Angeles CA]]> Account Executive - AV/VTC - Los Angeles, CA
Our company, a leading provider of Video Conferencing, Audio Visual Integration and Managed Conferencing Services, has  multiple openings for an experienced Account Executive. This is a Virtual Job and travel will be required in the Los Angeles, CA area.
The successful sales professional will be highly motivated and have a proven track record of established sales success with customers. 10+ years of outside sales experience with at least 5+ years in videoconferencing sales, telecommunications services sales or AV integration sales is preferred. The sales professional will be required to perform the following job related activities:

1. Develop a detailed understanding of our products and services.
2. Exhibit a consultative sales approach to determine a customer' s visual collaboration needs.
3. Develop price quotations and bid responses that are complete, accurate and that are profitable
4. Travel, as necessary, to cover sales responsibilities in neighboring states.
5. Establish professional relationships with manufacturer sales and sales engineering personnel.
6. Active and ongoing prospecting in the territory. Design and implement focused prospecting tools to include; webinars, seminars, email campaigns etc. to increase sales and expand our customer base in the designated territory.

A four year college degree is preferred. The sales person will possess excellent communications skills, (both verbal and written) be organized and comfortable with on-line forecasting tools and have the ability to understand, present and demonstrate visual collaboration products and services to end user customers. ]]>
Mon, 24 Oct 2016 00:00:00 EDT 0
<![CDATA[AV Lead Technician - Los Angeles CA]]> Experienced AV technician - Los Angeles CA

 

 

Our client is a leading global provider of communication products and services, and designs, develops and markets systems and software for video, voice and data is seeking a Experienced AV technician who will travel and support all of their clients in their Oakland area territory. The qualified candidate will work in the office on some days while others require travel to client/customer sites.

 

Essential Duties and Responsibilities:

 

Maintain a current expert knowledge of the company products and services

Maintain a working knowledge of competitor products and services and of emerging trends in the conferencing and collaboration industry as a whole

Provide input to development of new products, modification of existing products and termination of ineffective products

Develop and maintain communications with all levels of staff and customers, ranging from line managers to corporate presidents

Using a consultative style, advise customers on how to best utilize company products

Assist clients with feasibility studies, equipment budgets, systems requirements and specifications

Perform as equipment and technology specialist for the company and OEM products

Perform new product testing.

Responsible for supervising a team of installers and insuring that installed product and equipment performs to industry standards

 

Skills and Abilities:
  • Excellent communication, analytical, diagnostic and problem-solving skills
  • Work effectively across cross-functional lines, in coordination with others involved in technical services
  • Manage projects, including setting objectives, and observing deadlines.
  • Outstanding people skills, High ethical standards and work ethic, and solid communications skills.
  • Must be able to present technical and non-technical information clearly and in a compelling manner.
  • Candidates must have prior experience completing technical installation of audiovisual systems, including equipment rack fabrication, site preparation, termination and calibration of audio and video equipment, and implementation
  • Candidates must be proficient in the programming of products such as Crestron and AMX

Certifications:
  • Infocomm CTS or CTS-I highly desired.
  • Technical knowledge of 3 of more of the following required: Audiovisual Equipment, Videoconfering Endpoints, Network Equipment, Network Services, Hardware, Software, and Managed Services offerings.
  • Cisco, Tandberg or Polycom certifications helpful
  • Must be knowledgeable in the use and integration of AV equipment, as well as in the installation of said equipment.
  • Networking (IP, WAN) and security expertise
  • Knowledge of IP Networking, including routing protocols and VoIP, SIP, H.323, videoconferencing applications
  • Experience with circuit switched and packet data technologies such as ISDN, T1, T3, ATM, Frame Relay and high speed serial such as V. 35, RS-449
  • IP, Cisco IOS, switching and routing protocols
  • Win 2000 and IIS
  • Design experience with emerging technologies, such as VOIP
  • Knowledge of the entire H. 32X suite of standards;
  • Experience with messaging and videoconferencing systems
  • Usual PC proficiency – Win 98, MacOS, Win2000/NT, UNIX/Linux, MS Office).
  • Microsoft Certified System Engineer (MCSE) preferred but not required.
  • Knowledge of some of the following manufacturers' equipment strongly preferred: Polycom, cisco, Tandberg, LifeSize, AMX, Crestron, ClearOne, Biamp, Extron, Barco, Christie Digital

Education:

Bachelor degree in electrical, computer or telecommunications engineering desired.

In the absence of a formal degree, 7 years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted.
]]>
Mon, 24 Oct 2016 00:00:00 EDT 0
<![CDATA[AV Service Engineer - San Francisco]]> Senior Service Technician - San Francisco 

Our client, a leading provider of systems integration and professional services, is seeking a Senior Service Technician to join their team. This is a full time position that requires candidate to Support Service Contracts and preform Service Calls

Candidates must have experience installing, configuring and troubleshooting AV and VTC equipment. Customer-facing experience required. On-site service experience is strongly preferred.

 

Responsibilities:

- AV System Troubleshooting and Diagnosis.

- Client training on use of systems

- Site maintenance and evaluation, as well as ability to recommend upgrades and enhancements.

- Service calls to customers’ location providing technical support.

- Troubleshooting and testing AV/VTC equipment and perform IP Network configurations

- Perform maintenance, running updates, swapping hardware equipment etc.

 

Skills and Equipment Experience needed:

- Knowledge of and experience in Audio Visual / Video Conferencing Integration is a necessity.

- Advanced knowledge of Crestron DM, Extron, AMX

- Advanced knowledge of audio DSP processors including Biamp, BSS, Clearone

- Crimping, termination, wire pulling, cabling, soldering components, rack experience, rack fabrication, and ability to read schematics.

- Must have experience in IP and Network configuration.

- AutoCAD knowledge is a plus

- Infocomm CTS certifications preferred

- Crestron programming familiarity preferred

- Must have customer facing experience as well as working at customer sites.

- Excellent Driving record

- Also the ability to lift up to 75 lbs and climb ladders up to 8 feet.
]]>
Mon, 24 Oct 2016 00:00:00 EDT 0
<![CDATA[AV Project Engineer - Los Angeles CA]]> Project Engineer, Audiovisual - Videoconferencing - Los Angeles

Our client is a leading integrator of  video, voice and data systems is seeking a Project Engineer with Design and Commissioning skills, located in the Los Angeles, Ca -Orange County region, near Glendale, CA  handling SMB and Large  accounts.  Position requires some presence in local sales office, travel to client sites, as well as some virtual office time.

This role is focussed on customer success and optimizing post sales installations.

Essential Duties and Responsibilities:
  • Maintain a current expert knowledge of the Audiovisual, Videoconferencing  and UC products and services provided by the firm
  • Maintain a working knowledge of competitor products and services and of emerging trends in the audiovisual, conferencing and collaboration industry as a whole
  • Make sales contacts, research customer needs and develop application of product and services in an effective manner
  • Initiate sales proposals
  • In conjunction with sales team, develop and deliver sales presentations, as well as develop accurate sales forecasting and pipeline reports
  • Manage and Execute sales and project documentation, such as Bill of Materials
  • (BOM), RFP Responses, Pricing Documents and Scopes of Works (SOW)
  • Responsible for Site Surveys, Systems Design, Line Drawings, Detail Engineering plans, and other sales and design related materials
  • Develop and maintain communications with all levels of staff and customers, ranging from line managers to corporate presidents
  • Using a consultative style, advise customers on how to best utilize company products
  • Provide technical consultancy to augment the sales effort for company and client demonstrations, as well as advising customers on how best to utilize company products
  • Manage technical relationships between the client, firm, technology vendors and distributors
  • Assist clients with feasibility studies, equipment budgets, systems requirements and specifications
  • Work effectively across cross-functional lines, in coordination with others involved in marketing, sales, logistics, technical services
  • Manage projects, including setting objectives, budgeting and observing deadlines

Education, Experience and Skills Requirements:
  • Bachelor degree in electrical, computer or telecommunications engineering desired
  • In the absence of a formal degree, 7 years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted
  • 5-7+ years of experience in a sales support and design/ project engineering, preferably with a leading Systems Integrator of Audiovisual, Videoconferencing and Unified Communications Systems; candidates with similar skills and experience in technology vendor or end-user environment should apply
  • Demonstrate technical writing responses and formal documentation in a written and graphic format
  • Excellent analytical, diagnostic and problem-solving skills
  • Public speaking and presentation abilities, with a focus on presenting technical information to those with a non-technical background, including excellent active listening skills
  • Outstanding people skills, High ethical standards and work ethic, and solid communications skills
  • Must be able to present technical and non-technical information clearly and in a compelling manner
  • Technical knowledge of 3 of more of the following required: Audiovisual Equipment, Videoconferencing Endpoints, Network Equipment, Network Services, Hardware, Software, and Managed Services offerings
  • Candidates with InfoComm (ICIA) CTS, CTS-I or CTS-D certifications preferred.   Other industry certification such as DMC-E, EAVA, CVE, ACE also helpful
  • Some control systems DSP programming helpful:   AMX, Crestron, Extron
  • Knowledge of some of the following manufacturers' equipment strongly preferred: Polycom, cisco, Tandberg, LifeSize, AMX, Crestron, Biamp, Extron, Barco, Christie Digital
  • Experience with project development design and documentation experience is preferred.
  • Must be knowledgeable in the use and integration of AV equipment, as well as in the installation of said equipment
  • Some Knowledge of IP Networking, including routing protocols and VoIP, SIP, H.323, videoconferencing applications
  • Hosted Applications (SaaS) experience helpful, especially for CRM
  • Knowledge of drawing programs (AutoCAD/Visio) preferred
]]>
Mon, 24 Oct 2016 00:00:00 EDT 0
<![CDATA[AV Project Engineer - Orlando FL]]> Project Engineer, Audiovisual - Videoconferencing - Orlando FL

Our client is a leading integrator of  video, voice and data systems is seeking a Project Engineer with Design and Commissioning skills, located in the Orlando, FL  handling SMB and Large  accounts.  Position requires some presence in local sales office, travel to client sites, as well as some virtual office time.

This role is focussed on customer success and optimizing post sales installations.

Essential Duties and Responsibilities:
  • Maintain a current expert knowledge of the Audiovisual, Videoconferencing  and UC products and services provided by the firm
  • Maintain a working knowledge of competitor products and services and of emerging trends in the audiovisual, conferencing and collaboration industry as a whole
  • Make sales contacts, research customer needs and develop application of product and services in an effective manner
  • Initiate sales proposals
  • In conjunction with sales team, develop and deliver sales presentations, as well as develop accurate sales forecasting and pipeline reports
  • Manage and Execute sales and project documentation, such as Bill of Materials
  • (BOM), RFP Responses, Pricing Documents and Scopes of Works (SOW)
  • Responsible for Site Surveys, Systems Design, Line Drawings, Detail Engineering plans, and other sales and design related materials
  • Develop and maintain communications with all levels of staff and customers, ranging from line managers to corporate presidents
  • Using a consultative style, advise customers on how to best utilize company products
  • Provide technical consultancy to augment the sales effort for company and client demonstrations, as well as advising customers on how best to utilize company products
  • Manage technical relationships between the client, firm, technology vendors and distributors
  • Assist clients with feasibility studies, equipment budgets, systems requirements and specifications
  • Work effectively across cross-functional lines, in coordination with others involved in marketing, sales, logistics, technical services
  • Manage projects, including setting objectives, budgeting and observing deadlines

Education, Experience and Skills Requirements:
  • Bachelor degree in electrical, computer or telecommunications engineering desired
  • In the absence of a formal degree, 7 years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted
  • 5-7+ years of experience in a sales support and design/ project engineering, preferably with a leading Systems Integrator of Audiovisual, Videoconferencing and Unified Communications Systems; candidates with similar skills and experience in technology vendor or end-user environment should apply
  • Demonstrate technical writing responses and formal documentation in a written and graphic format
  • Excellent analytical, diagnostic and problem-solving skills
  • Public speaking and presentation abilities, with a focus on presenting technical information to those with a non-technical background, including excellent active listening skills
  • Outstanding people skills, High ethical standards and work ethic, and solid communications skills
  • Must be able to present technical and non-technical information clearly and in a compelling manner
  • Technical knowledge of 3 of more of the following required: Audiovisual Equipment, Videoconferencing Endpoints, Network Equipment, Network Services, Hardware, Software, and Managed Services offerings
  • Candidates with InfoComm (ICIA) CTS, CTS-I or CTS-D certifications preferred.   Other industry certification such as DMC-E, EAVA, CVE, ACE also helpful
  • Some control systems DSP programming helpful:   AMX, Crestron, Extron
  • Knowledge of some of the following manufacturers' equipment strongly preferred: Polycom, cisco, Tandberg, LifeSize, AMX, Crestron, Biamp, Extron, Barco, Christie Digital
  • Experience with project development design and documentation experience is preferred.
  • Must be knowledgeable in the use and integration of AV equipment, as well as in the installation of said equipment
  • Some Knowledge of IP Networking, including routing protocols and VoIP, SIP, H.323, videoconferencing applications
  • Hosted Applications (SaaS) experience helpful, especially for CRM
  • Knowledge of drawing programs (AutoCAD/Visio) preferred
]]>
Mon, 24 Oct 2016 00:00:00 EDT 0
<![CDATA[AV Project Engineer - San Francisco CA]]> Project Engineer, Audiovisual - Videoconferencing - San Francisco Bay Area

Our client is a leading integrator of  video, voice and data systems is seeking a Project Engineer with Design and Commissioning skills, located in the San Francisco  Bay Area handling SMB and Large  accounts.  Position requires some presence in local sales office, travel to client sites, as well as some virtual office time.

This role is focussed on customer success and optimizing post sales installations.

Essential Duties and Responsibilities:
  • Maintain a current expert knowledge of the Audiovisual, Videoconferencing  and UC products and services provided by the firm
  • Maintain a working knowledge of competitor products and services and of emerging trends in the audiovisual, conferencing and collaboration industry as a whole
  • Make sales contacts, research customer needs and develop application of product and services in an effective manner
  • Initiate sales proposals
  • In conjunction with sales team, develop and deliver sales presentations, as well as develop accurate sales forecasting and pipeline reports
  • Manage and Execute sales and project documentation, such as Bill of Materials
  • (BOM), RFP Responses, Pricing Documents and Scopes of Works (SOW)
  • Responsible for Site Surveys, Systems Design, Line Drawings, Detail Engineering plans, and other sales and design related materials
  • Develop and maintain communications with all levels of staff and customers, ranging from line managers to corporate presidents
  • Using a consultative style, advise customers on how to best utilize company products
  • Provide technical consultancy to augment the sales effort for company and client demonstrations, as well as advising customers on how best to utilize company products
  • Manage technical relationships between the client, firm, technology vendors and distributors
  • Assist clients with feasibility studies, equipment budgets, systems requirements and specifications
  • Work effectively across cross-functional lines, in coordination with others involved in marketing, sales, logistics, technical services
  • Manage projects, including setting objectives, budgeting and observing deadlines

Education, Experience and Skills Requirements:
  • Bachelor degree in electrical, computer or telecommunications engineering desired
  • In the absence of a formal degree, 7 years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted
  • 5-7+ years of experience in a sales support and design/ project engineering, preferably with a leading Systems Integrator of Audiovisual, Videoconferencing and Unified Communications Systems; candidates with similar skills and experience in technology vendor or end-user environment should apply
  • Demonstrate technical writing responses and formal documentation in a written and graphic format
  • Excellent analytical, diagnostic and problem-solving skills
  • Public speaking and presentation abilities, with a focus on presenting technical information to those with a non-technical background, including excellent active listening skills
  • Outstanding people skills, High ethical standards and work ethic, and solid communications skills
  • Must be able to present technical and non-technical information clearly and in a compelling manner
  • Technical knowledge of 3 of more of the following required: Audiovisual Equipment, Videoconferencing Endpoints, Network Equipment, Network Services, Hardware, Software, and Managed Services offerings
  • Candidates with InfoComm (ICIA) CTS, CTS-I or CTS-D certifications preferred.   Other industry certification such as DMC-E, EAVA, CVE, ACE also helpful
  • Some control systems DSP programming helpful:   AMX, Crestron, Extron
  • Knowledge of some of the following manufacturers' equipment strongly preferred: Polycom, cisco, Tandberg, LifeSize, AMX, Crestron, Biamp, Extron, Barco, Christie Digital
  • Experience with project development design and documentation experience is preferred.
  • Must be knowledgeable in the use and integration of AV equipment, as well as in the installation of said equipment
  • Some Knowledge of IP Networking, including routing protocols and VoIP, SIP, H.323, videoconferencing applications
  • Hosted Applications (SaaS) experience helpful, especially for CRM
  • Knowledge of drawing programs (AutoCAD/Visio) preferred
]]>
Mon, 24 Oct 2016 00:00:00 EDT 0
<![CDATA[Lead Audio Visual Integration Technician, NYC]]> Experienced AV technician - New York, New York

Our client is a leading integrator of AV systems who is seeking an experienced AV technician who will lead technicians during  integrations in the New York City territory.  The qualified candidate will work in the office on some days while others require travel to client/customer sites.



Essential Duties and Responsibilities:

Maintain a current expert knowledge of the company products and services

Maintain a working knowledge of competitor products and services and of emerging trends in the conferencing and collaboration industry as a whole

Provide input to development of new products, modification of existing products and termination of ineffective products

Develop and maintain communications with all levels of staff and customers, ranging from line managers to corporate presidents

Using a consultative style, advise customers on how to best utilize company products

Assist clients with feasibility studies, equipment budgets, systems requirements and specifications

Perform as equipment and technology specialist for the company and OEM products

Perform new product testing.

Responsible for supervising a team of installers and insuring that installed product and equipment performs to industry standards

 

Skills and Abilities:
  • Excellent communication, analytical, diagnostic and problem-solving skills
  • Work effectively across cross-functional lines, in coordination with others involved in technical services
  • Manage projects, including setting objectives, and observing deadlines.
  • Outstanding people skills, High ethical standards and work ethic, and solid communications skills.
  • Must be able to present technical and non-technical information clearly and in a compelling manner.
  • Candidates must have prior experience completing technical installation of audiovisual systems, including equipment rack fabrication, site preparation, termination and calibration of audio and video equipment, and implementation
  • Candidates must be proficient in troubleshooting products such as Crestron and AMX

Certifications:
  • Infocomm CTS or CTS-I highly desired.
  • Technical knowledge of 3 of more of the following required: Audiovisual Equipment, Videoconfering Endpoints, Network Equipment, Network Services, Hardware, Software, and Managed Services offerings.
  • Cisco, Tandberg or Polycom certifications helpful
  • Must be knowledgeable in the use and integration of AV equipment, as well as in the installation of said equipment.
  • Networking (IP, WAN) and security expertise
  • Knowledge of IP Networking, including routing protocols and VoIP, SIP, H.323, videoconferencing applications
  • Experience with circuit switched and packet data technologies such as ISDN, T1, T3, ATM, Frame Relay and high speed serial such as V. 35, RS-449
  • IP, Cisco IOS, switching and routing protocols
  • Win 2000 and IIS
  • Design experience with emerging technologies, such as VOIP
  • Knowledge of the entire H. 32X suite of standards;
  • Experience with messaging and videoconferencing systems
  • Usual PC proficiency – Win 98, MacOS, Win2000/NT, UNIX/Linux, MS Office).
  • Microsoft Certified System Engineer (MCSE) preferred but not required.
  • Knowledge of some of the following manufacturers' equipment strongly preferred: Polycom, cisco, Tandberg, LifeSize, AMX, Crestron, ClearOne, Biamp, Extron, Barco, Christie Digital

Education:

Bachelor degree in electrical, computer or telecommunications engineering desired.

In the absence of a formal degree, 5  years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted.

 

 

 
]]>
Thu, 29 Sep 2016 00:00:00 EDT 0
<![CDATA[Field Service Technician, AV/VTC- NY Metro]]> Field Service Technician,  NY Metro
Duties and Responsibilities:
•    Installation, configuration, integration and test of videoconferencing, audiovisual equipment (videoconferencing, multimedia, audiovisual, projection systems, displays, cameras, microphones, integrated A/V systems, document cameras, streaming technologies, etc.) and collaboration technologies
•    Integration and configuration of videoconferencing and A/V equipment with control systems
•    Conduct onsite user and administrative training to customers on the operation of installed equipment, software and networks
•    Integration, test, configuration and trouble-shooting of IP and ISDN networks in support of videoconferencing and A/V equipment
•    Provide support to  Helpdesk by trouble-shooting videoconferencing and A/V equipment and network issues through to resolution
•    Conduct customer site surveys and provide sales engineering support
•    Prepare detailed installation, trouble-ticket reports and maintenance of customer service profiles

Requirements/Qualifications:   •    InfoComm CTS certification and/or CTS-I certification •     At least 5  years of related experience in support and trouble-shooting products from major manufacturers  in the following categories: Video, Audio, Display, Networking, Control Systems •    BA or BS degree desired and/or equivalent work experience
•    Strong knowledge of videoconferencing systems required
•    Demonstrated experience installing and configuring Polycom, Tandberg, Radvision and Codian MCUs, gateways, gatekeepers, and infrastructure hardware and software
•    Knowledge and familiarity with the installation, configuration and trouble-shooting of control systems
•    Certified Video Engineer (CVE) preferred
•    Demonstrated knowledge of H.323, H.320 and SIP networks
•    Working knowledge of videoconferencing standards
•    VoIP and networking experience a plus
•    Strong customer service and organizational skills
•    Demonstrated ability to work independently and exercise good judgment
•    CAD and Visio skills a plus
•    Strong project management skills, detailed oriented and ability to handle multiple tasks
•    Strong oral and written communication skills
•    Solid problem solving and consultative skills in a fast paced environment ]]>
Mon, 26 Sep 2016 00:00:00 EDT 0
<![CDATA[Lead Technician - Audio Visual Integration, VA Beach]]> Experienced AV technician - Virginia Beach

Our client is a leading   provider of communication products,  services, and designs, develops and markets systems and software for video, voice and data is seeking a Experienced AV technician. The qualified candidate will work in the office on some days while others require travel to client/customer sites.



Essential Duties and Responsibilities:

Maintain a current expert knowledge of the company products and services

Maintain a working knowledge of competitor products and services and of emerging trends in the conferencing and collaboration industry as a whole

Provide input to development of new products, modification of existing products and termination of ineffective products

Develop and maintain communications with all levels of staff and customers, ranging from line managers to corporate presidents

Using a consultative style, advise customers on how to best utilize company products

Assist clients with feasibility studies, equipment budgets, systems requirements and specifications

Perform as equipment and technology specialist for the company and OEM products

Perform new product testing.

Responsible for supervising a team of installers and insuring that installed product and equipment performs to industry standards

 

Skills and Abilities:
  • Excellent communication, analytical, diagnostic and problem-solving skills
  • Work effectively across cross-functional lines, in coordination with others involved in technical services
  • Manage projects, including setting objectives, and observing deadlines.
  • Outstanding people skills, High ethical standards and work ethic, and solid communications skills.
  • Must be able to present technical and non-technical information clearly and in a compelling manner.
  • Candidates must have prior experience completing technical installation of audiovisual systems, including equipment rack fabrication, site preparation, termination and calibration of audio and video equipment, and implementation
  • Candidates must be proficient in the programming of products such as Crestron and AMX

Certifications:
  • Infocomm CTS or CTS-I highly desired.
  • Technical knowledge of 3 of more of the following required: Audiovisual Equipment, Videoconfering Endpoints, Network Equipment, Network Services, Hardware, Software, and Managed Services offerings.
  • Cisco, Tandberg or Polycom certifications helpful
  • Must be knowledgeable in the use and integration of AV equipment, as well as in the installation of said equipment.
  • Networking (IP, WAN) and security expertise
  • Knowledge of IP Networking, including routing protocols and VoIP, SIP, H.323, videoconferencing applications
  • Experience with circuit switched and packet data technologies such as ISDN, T1, T3, ATM, Frame Relay and high speed serial such as V. 35, RS-449
  • IP, Cisco IOS, switching and routing protocols
  • Win 2000 and IIS
  • Design experience with emerging technologies, such as VOIP
  • Knowledge of the entire H. 32X suite of standards;
  • Experience with messaging and videoconferencing systems
  • Usual PC proficiency – Win 98, MacOS, Win2000/NT, UNIX/Linux, MS Office).
  • Microsoft Certified System Engineer (MCSE) preferred but not required.
  • Knowledge of some of the following manufacturers' equipment strongly preferred: Polycom, cisco, Tandberg, LifeSize, AMX, Crestron, ClearOne, Biamp, Extron, Barco, Christie Digital

Education:

Bachelor degree in electrical, computer or telecommunications engineering desired.

In the absence of a formal degree, 5  years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted.

 

 

 
]]>
Fri, 23 Sep 2016 00:00:00 EDT 0
<![CDATA[Technical Sales Manager - Broadcast Systems]]> Technical Sales Manager, Broadcast &  AV Systems - New York Metro Area

Our client, a leading provider in broadcast solutions, is seeking a Technical Sales Manager in the New York metro area. The ideal candidate will integrate technical knowledge with leadership skills.  The position requires the ability  to both work independently and oversee responsibilities.

Responsibilities:
  • Run and oversee the scheduling, progress, and resource allocation of projects
  • Make adjustments to the project if the time table falls behind or the budget changes during implementation
  • Manage and coordinate resources and the technical staff for both normal operation and contingencies, assigning the right people to the right tasks
  • Communicate and collaborate effectively with Sales, Installation, and Management teams, as well as  the client
  • Schedule and hold team meetings on a consistent basis
  • Serve as a point of contact for clients and ensure all needs are met
  • Develop and deliver project documentation to map progress
  • Evaluate and ensure all installations maintain best practice and our client' s standards

Education, Experience and Skills Requirements:
  • 4-year college degree  in Computer Science, Electrical Engineering or related technical degree preferred
  • 5+ years of team management experience in the audiovisual/integration vertical
  • AV/VTC certifications preferred; voice or data certifications a plus
  • Exposure to AV/VTC solutions
  • Strong written and oral communication skills
  • Excellent critical thinking and problem solving skills
  • Proficiency  in Microsoft Office Suite
  • Proficiency with AutoCad
  • AV Design Proficiency
]]>
Fri, 02 Sep 2016 00:00:00 EDT 0
<![CDATA[Broadcast Systems Engineer]]> Broadcast Systems Engineer

Our client, a leading Systems Integrator and Consulting firm specializing in the  Audiovisual, Broadcast Systems, and Digital Media verticals is seeking a Broadcast Systems Engineer for its  Design & Build practice.    This group works with major media providers on their Master Control, Automation, Post Production facilities, Radio and Production Studios.  This position is based in the Metro NY/NJ area, with regular trips to customer sites in NYC and remote locations.  This is a full-time, direct-employment position.  THIS IS NOT A CONTRACT POSITION.

The Broadcast Systems Engineer will support the Engineering department and Engineering management in managing the timely completion of engineering project deliverables, ensuring adherence to timelines, budgets and quality guidelines.   The Broadcast Systems Engineer will be responsible for technical designs: completeness, accuracy and appropriateness and that the engineering project design team is performing as per the specific project scope, budget and schedule.  The Engineer will be responsible for sales support, service delivery, on-site commissioning, testing and customer acceptance Audio/Video systems,  Control systems  and IP Networks.

This position is responsible for development of work plan and schedule for Engineering projects and resources, as well as overseeing the engineering design elements of several projects. The qualified candidate will develop design concepts, produce design drawings and provide engineering site presence as required by the project

EDUCATION, EXPERIENCE AND SKILLS REQUIREMENTS

Bachelor degree or equivalent combination of training, education and experience.

In the absence of a formal degree, 5-7+ years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted. 

Technical knowledge of several of the following required: Broad industry knowledge of broadcast, production, network, IPTV, digital media, digital asset management, streaming media (audio & video) and IT applications.

Experience with project development design and documentation experience is preferred. Must be knowledgeable in the use and integration of broadcast, digital media, audiovisual equipment, as well as in the installation of said equipment.

Qualified candidate will have 5 years experience in digital media systems engineering (broadcast, digital video, streaming video, audiovisual systems, presentations systems and videoconferencing, as well as networking and storage systems for video content distribution)
  • Minimum 5 years’ experience working for a system design and integration, engineering, manufacturer or broadcasting firm. 
  • Knowledge of Construction Practices helpful.
  • Strong preference for design & build, consulting firm experience versus equipment vendor background.
  • Demonstrated skills in communication and customer needs analysis.
  • Demonstrated skills with drawing and project management programs such as AutoCAD, Revit, Visio.
  • Computer skills proficiency including Excel, Word and PowerPoint
  • Electrical Engineering or Electronics background helpful.
  • Low-Voltage contracting helpful.
  • Proven leadership skills with excellent analysis and problem solving skills.

 
]]>
Tue, 23 Aug 2016 00:00:00 EDT 0
<![CDATA[Account Executive - Audiovisual Integration/VTC - San Diego, CA]]> Our company, a leading provider of Video Conferencing, Audio Visual Integration and Managed Conferencing Services, has an opening for an experienced Account Executive. This is a Virtual Job and travel will be required in the   San Diego  area.
The successful sales professional will be highly motivated and have a proven track record of established sales success with customers. 10+ years of outside sales experience with at least 5+ years in videoconferencing sales, telecommunications services sales or AV integration sales is preferred. The sales professional will be required to perform the following job related activities:

1. Develop a detailed understanding of our products and services.
2. Exhibit a consultative sales approach to determine a customer' s visual collaboration needs.
3. Develop price quotations and bid responses that are complete, accurate and that are profitable
4. Travel, as necessary, to cover sales responsibilities in neighboring states.
5. Establish professional relationships with manufacturer sales and sales engineering personnel.
6. Active and ongoing prospecting in the territory. Design and implement focused prospecting tools to include; webinars, seminars, email campaigns etc. to increase sales and expand our customer base in the designated territory.

A four year college degree is preferred. The sales person will possess excellent communications skills, (both verbal and written) be organized and comfortable with on-line forecasting tools and have the ability to understand, present and demonstrate visual collaboration products and services to end user customers. ]]>
Wed, 27 Jul 2016 00:00:00 EDT 0
<![CDATA[Director of Business Development, Cybersecurity--Service Providers]]> Director of Business Development,  Cybersecurity--Service Providers

Our client is a leading provider of a disruptive  Cloud-Based Security solution  is seeking an experienced Director of Business Development to sell its solution to and through Telecoms  Service Providers

They are 5 years old, pre-IPO,  have achieved 100% YoY growth and have raised over $100M in funding.

This role requires selling into and through Major Telecoms Service Providers (" telco", " carriers") such as Verizon, AT&T, Vodafone, Sprint  and similar firms in the US and Canada.

If you meet the following criteria, Apply!  If you don' t, we encourage you to apply to our other openings:

- A strong track record of launching telco-focused channel sales programs, including the recruitment, on-boarding and training of telco partners, and their respective sales forces.

-   Several successful channel-based Go-to-Market campaigns, including identification and negotiation of strategic, reseller  and technology partnerships with Telecoms and MSPs players.

- A history of carrying  a $5-10M+ quota with long complex sales cycles (8-18  months)

- Sold Call Center, Cybersecurity  or Network Security solutions through partnerships with telcos and MSPs.

- 7-10+  years of telco-focused channel sales  experience

- Consistent Earnings history of $250k +

- A 4-year college degree

 

** This is a virtual role, and can be based anywhere in the Lower 48.

 

It is the policy of our client  to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, our client will provide reasonable accommodations for qualified individuals with disabilities.
]]>
Tue, 28 Jun 2016 00:00:00 EDT 0
<![CDATA[Sales Engineer - Atlanta]]> Sales Engineer - Videoconferencing and Collaboration technology - Atlanta region

Our client is a leading provider of collaboration technology and is seeking a Sales Engineer located in Atlanta. This is a full time role requiring in office time and travel to customers.

Travel of up to 50% in local region is required.

 

The qualified candidate will have experience supporting high end AV/VTC/UC solutions providing pre and post-sales support.

Knowledge of current industry conferencing and collaboration technology is also required.

Strong Networking Practices and some command line interface troubleshooting ability is preferred.

This is a customer facing role requiring interaction with many personality types. Comfortable communication with C-Level Execs, IT Departments and Employees is essential. Work to understand customers needs in a consultative manner and demonstrate the functionality to drive  adoption supporting Sales and Customer Success teams.
 

A Bachelor’ s degree in an engineering discipline is highly preferred.
]]>
Tue, 14 Jun 2016 00:00:00 EDT 1
<![CDATA[Regional Sales Director, InfoSec--Federal & Public Sector]]> Regional Sales Director, InfoSec--Federal & Public Sector--NYC

 

Our client is a leading provider of a disruptive  Cloud-Based Security solution  is seeking an experienced Regional Sales Director with Federal and/or Public Sector expertise.

They are 5 years old, pre-IPO,  have achieved 100% YoY growth and have raised over $100M in funding.

This role requires selling into named Federal Agencies, Credit Unions, State/Local accounts. 

Your economic buyer will be a CISO. 

If you meet the following criteria, Apply!  If you don' t, we encourage you to apply to our other openings:

- A history of carrying  a $3M+ quota with long complex sales cycles (8-18  months)

- Sold Call Center, InfoSec or Network Security solutions to CSOs within the above mentioned  vertical segments preferably in Washington D.C. Metro  over the past 2 + years

- 5-7 years of   Federal/State/Local/Public Sector  selling experience

- Avg deal size history of $1M+ in ACV 

- Consistent Earnings history of $250k +

- A 4-year college degree

 

** This is a virtual role.   Washington D.C. Metro is the preferred location. Qualified candidates will have a history of traveling in territory. Therefore, travel within Washington DC and nearby areas is expected. **

 

It is the policy of our client  to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, our client will provide reasonable accommodations for qualified individuals with disabilities.
]]>
Fri, 03 Jun 2016 00:00:00 EDT 0
<![CDATA[Project Manager - Audiovisual]]> Audiovisual Project Manager - Washington DC Metro 

 

Our client, a leading provider of Audiovisual, Videoconferencing and Unified Communications Integration services is seeking a Project Manager located in the Washington DC area.

 

3-7+ Years of related experience in Project Management, or provisioning of network, unified communications, videoconferencing, or Audiovisual technologies is required.  This position is open to all experience ranges, including relatively junior people with outstanding skills and attitude, and more experienced candidates who require less ramp-up time, and have industry-specific experience.

 

Responsibilities:
  • Planning, and implementation of all AV/VTC projects
  • Become the point-of-contact for multiple AV/VTC projects
  • Coordinate the Installation, configuration, integration and test of videoconferencing, audiovisual equipment (videoconferencing, multimedia, audiovisual, projection systems, displays, cameras, microphones, integrated A/V systems, document cameras, streaming technologies, etc.) and collaboration technologies
  • Coordinate the Integration and configuration of videoconferencing and A/V equipment with control systems
  • Manage project Schedules
  • Lead weekly project meetings
  • Review customer order packages for completeness and adherence to firm’ s process and standards communicate
  • Handle order management: Bill of Materials, Project Schedules, Project Budgets, Project Controls
  • Update information in firm’ s CRM and Project Management systems.
  • Conduct customer site surveys and provide sales engineering support
  • Prepare detailed installation, trouble-ticket reports and maintenance of customer service profiles

 

Requirements and Qualifications:
  • BA or BS degree desired and/or equivalent work experience
  • Strong experience with the management or projects within integration of Audiovisual / Video Conferencing.   Experience with implementing IT, Network or Telecoms projects also acceptable.   Project Management experience with service provider helpful. End user and technology vendor experience also acceptable.
  • VoIP and networking experience a plus
  • Experience with Risk Management and the subject matter concerning contracts
  • Experience with training using Microsoft Office suite productivity platforms (Outlook, Office, Project Server, Sharepoint, etc…)
  • Strong customer service and organizational skills with multi-tasking ability
  • Detailed-oriented, self-starter, self-motivated, meticulous, strong follow-up skills
  • Demonstrated ability to work independently and exercise good judgment
  • CAD and Visio skills a plus
  • Strong project management skills, detailed oriented and ability to handle multiple tasks
  • Strong oral and written communication skills
  • Solid problem solving and consultative skills in a fast paced environment
  • InfoComm CTS, CTS-D, CTS-I helpful but NOT required

 

 
]]>
Fri, 27 May 2016 00:00:00 EDT 0
<![CDATA[CAD Drafting Technician, Audiovisual - Videoconferencing, Dallas]]> AV CAD  Drafting Technician

 

Our client, a leading provider of systems integration and professional services, is seeking a Skilled CAD Drafting Technician to join their team. This is a full time position to provide CAD drafting support for AV System Design.

 

Desired Skills and Experience

- Advanced knowledge of AutoCAD software

- Revit experience preferred

- Experience creating facility and electrical drawings for architectural and project coordination

- Experience creating elevations and details for architectural and project coordination

- Experience creating functional wiring diagrams for system design

- Ability to follow company CAD standards and procedures

- Ability to ensure accuracy of the designed product or concept for the organization

- Good organizational, written and verbal skills

- Ability to work independently, under pressure to meet deadlines and  to communicate in a clear and concise manner

 

Key responsibilities will include:

- Drawing production in AutoCAD and Revit

- Preparation of notes, schedules, memos and transmittals

- Document management, Estimate time and costs required to complete project.

- PDF creation, plotting and preparation of drawing packages

 
]]>
Fri, 27 May 2016 00:00:00 EDT 0
<![CDATA[Audiovisual Integration Design Engineer - CHICAGO, IL]]> Design Engineer Audiovisual - Videoconferencing - Chicago, IL  region

Our client is a leading integrator of  video, voice and data systems is seeking a Design Engineer, located in the Chicago, IL   region area, handling Enterprise accounts.  Position requires some presence in local sales office, travel to client sites, as well as some virtual office time.

Essential Duties and Responsibilities:
  • Maintain a current expert knowledge of the Audiovisual, Videoconferencing  and UC products and services provided by the firm
  • Maintain a working knowledge of competitor products and services and of emerging trends in the audiovisual, conferencing and collaboration industry as a whole
  • Make sales contacts, research customer needs and develop application of product and services in an effective manner
  • Initiate sales proposals
  • In conjunction with sales team, develop and deliver sales presentations, as well as develop accurate sales forecasting and pipeline reports
  • Manage and Execute sales and project documentation, such as Bill of Materials
  • (BOM), RFP Responses, Pricing Documents and Scopes of Works (SOW)
  • Responsible for Site Surveys, Systems Design, Line Drawings, Detail Engineering plans, and other sales and design related materials
  • Develop and maintain communications with all levels of staff and customers, ranging from line managers to corporate presidents
  • Using a consultative style, advise customers on how to best utilize company products
  • Provide technical consultancy to augment the sales effort for company and client demonstrations, as well as advising customers on how best to utilize company products
  • Manage technical relationships between the client, firm, technology vendors and distributors
  • Assist clients with feasibility studies, equipment budgets, systems requirements and specifications
  • Work effectively across cross-functional lines, in coordination with others involved in marketing, sales, logistics, technical services
  • Manage projects, including setting objectives, budgeting and observing deadlines

Education, Experience and Skills Requirements
  • Bachelor degree in electrical, computer or telecommunications engineering desired
  • In the absence of a formal degree, 7 years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted
  • 5-7+ years of experience in a sales support and design/ project engineering, preferably with a leading Systems Integrator of Audiovisual, Videoconferencing and Unified Communications Systems; candidates with similar skills and experience in technology vendor or end-user environment should apply
  • Demonstrate technical writing responses and formal documentation in a written and graphic format
  • Excellent analytical, diagnostic and problem-solving skills
  • Public speaking and presentation abilities, with a focus on presenting technical information to those with a non-technical background, including excellent active listening skills
  • Outstanding people skills, High ethical standards and work ethic, and solid communications skills
  • Must be able to present technical and non-technical information clearly and in a compelling manner
  • Technical knowledge of 3 of more of the following required: Audiovisual Equipment, Videoconferencing Endpoints, Network Equipment, Network Services, Hardware, Software, and Managed Services offerings
  • Candidates with InfoComm (ICIA) CTS, CTS-I or CTS-D certifications preferred.   Other industry certification such as DMC-E, EAVA, CVE, ACE also helpful
  • Some control systems DSP programming helpful:   AMX, Crestron, Extron
  • Knowledge of some of the following manufacturers' equipment strongly preferred: Polycom, cisco, Tandberg, LifeSize, AMX, Crestron, Biamp, Extron, Barco, Christie Digital
  • Experience with project development design and documentation experience is preferred.
  • Must be knowledgeable in the use and integration of AV equipment, as well as in the installation of said equipment
  • Some Knowledge of IP Networking, including routing protocols and VoIP, SIP, H.323, videoconferencing applications
  • PC proficiency – Win 98, MacOS, Win2000/NT, UNIX/Linux, MS Office)
  • Hosted Applications (SaaS) experience helpful, especially for CRM
  • Knowledge of drawing programs (AutoCAD/Visio) preferred
]]>
Thu, 26 May 2016 00:00:00 EDT 0
<![CDATA[Crestron/AMX Programmer, AV Integration - Los Angeles]]> Crestron/AMX Programmer, AV Integration

Our client, a leading systems integrator of audiovisual and videoconferencing systems, is seeking a Crestron/AMX Programmer in Los Angeles, CA. The ideal candidate will have demonstrated experience with AV  systems  and be able to  effectively communicated  technical concepts.

Responsibilities:
  • Program, troubleshoot and update software  to optimize system performance, in addition to ease of access for non-technical users
  • Analyze and ensure security and integrity of all systems and data
  • Provide technical assistance and resolve related issues for users and personnel
  • Collaborate with internal assets and support team to ensure customer needs are met
  • Develop and implement system recovery protocols in the event of destruction of all or part of the system or components
  • Analyze, test, and implement of system and software, ensuring operating system compatibility

 
Education, Experience and Skills Requirements:

  • BS/BA - computer science, computer systems engineering, or related field
  • At least 3 years of recent experience as an AMX & Crestron Programmer
  • Keen ability to install, troubleshoot and maintain AMX & Crestron electronic systems
  • Experience installing and testing code onsite
  • System design and engineering experience required
  • Experience working with clients in a professional manner
  • Must be able to effectively explain technical concepts to non-technical users
  • Outstanding oral and written communication skills – clear, direct, detailed.
  • Independent work ethic highly motivated to getting a job done right
  • AMX & Crestron Certified Programmer preferred
  • Creston DMC-E
  • Must have an interest and aptitude for wiring, hook-up and installation techniques
  • Clean DMV  record  

 
]]>
Thu, 26 May 2016 00:00:00 EDT 0
<![CDATA[AV Field Engineer, Audiovisual Integration - Boston]]> Audiovisual  Field Service Engineer, AV Systems - Boston, MA

Our client, a leading provider in AV systems and solutions, is seeking a Field Service  Engineer  in the Virginia  area. The ideal candidate will integrate strong interpersonal skills with experience in AV/VTC solutions

Responsibilities:
  • Oversee the planning, implementation, testing, and resources required to successfully  close AV/VTC  projects
  • Lead the installation of components of display, audio, and control systems including, but not limited to: displays, projectors, screens, speakers, amplifiers, audio/video switches, mixers, DSP' s or  microphones
  • Setup structured cabling with appropriate wire termination
  • Travel, as necessary, for out-of-town  projects
  • Interpret blueprints, drawings, and schematics for project needs
  • Serve as a point of contact for clients and ensure all needs are met
  • Communicate updates and progress to management and government liaisons
  • Evaluate and ensure all installations maintain best practice and our client' s standards

Education, Experience and Skills Requirements:
  • 4-year college degree  in Computer Science, Electrical Engineering or related technical degree preferred
  • 3+ years experience with relevant technologies and   field implementation
  • CTS/CTSi  certification   preferred
  • Ability to comply with legal safety codes, industry standards, and customer specifications
  • Exposure to AV/VTC manufacturing;  OEM certification a plus
  • Strong written and oral communication skills
  • Excellent critical thinking and problem solving skills
  • Proficiency  in Microsoft Office Suite
]]>
Thu, 26 May 2016 00:00:00 EDT 0
<![CDATA[Lead Installer, AV Integration - Greater NYC Metro Area]]> Lead Installer, AV Integration - Greater NYC Metro Area



Our client is a leading provider of AV Integration and is seeking a Lead Installer located in  the Greater NYC Metro area.
  • Essential Duties and Responsibilities:
  • Maintain a current expert knowledge of the company products and services
  • Maintain a working knowledge of competitor products and services and of emerging trends in the conferencing and collaboration industry as a whole
  • Provide input to development of new products, modification of existing products and termination of ineffective products
  • Develop and maintain communications with all levels of staff and customers, ranging from line managers to corporate presidents
  • Using a consultative style, advise customers on how to best utilize company products
  • Assist clients with feasibility studies, equipment budgets, systems requirements and specifications
  • Perform as equipment and technology specialist for the company and OEM products
  • Perform new product testing.
  • Responsible for supervising a team of installers and insuring that installed product and equipment performs to industry standards

Skills and Abilities:
  • Excellent communication, analytical, diagnostic and problem-solving skills
  • Work effectively across cross-functional lines, in coordination with others involved in technical services
  • Manage projects, including setting objectives, and observing deadlines.
  • Outstanding people skills, High ethical standards and work ethic, and solid communications skills.
  • Must be able to present technical and non-technical information clearly and in a compelling manner.
  • Candidates must have prior experience completing technical installation of audiovisual systems, including equipment rack fabrication, site preparation, termination and calibration of audio and video equipment, and implementation
  • Candidates must be proficient in the programming of products such as Crestron and AMX

Certifications:
  • Technical knowledge of 3 of more of the following required: Audiovisual Equipment, Videoconfering Endpoints, Network Equipment, Network Services, Hardware, Software, and Managed Services offerings.
  • Cisco, Tandberg or Polycom certifications helpful
  • Must be knowledgeable in the use and integration of AV equipment, as well as in the installation of said equipment.
  • Networking (IP, WAN) and security expertise
  • Knowledge of IP Networking, including routing protocols and VoIP, SIP, H.323, videoconferencing applications
  • Experience with circuit switched and packet data technologies such as ISDN, T1, T3, ATM, Frame Relay and high speed serial such as V. 35, RS-449
  • IP, Cisco IOS, switching and routing protocols
  • Win 2000 and IIS
  • Design experience with emerging technologies, such as VOIP
  • Knowledge of the entire H. 32X suite of standards;
  • Experience with messaging and videoconferencing systems
  • Usual PC proficiency – Win 98, MacOS, Win2000/NT, UNIX/Linux, MS Office).
  • Cisco certifications strongly preferred: CCNA, CCDA, CCNP
  • Microsoft Certified System Engineer (MCSE) preferred but not required.
  • Knowledge of some of the following manufacturers' equipment strongly preferred: Polycom, cisco, Tandberg, LifeSize, AMX, Crestron, Biamp, Extron, Barco, Christie Digital.

Education:
  • Bachelor degree in electrical, computer or telecommunications engineering desired.
  • In the absence of a formal degree, 7 years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted.
]]>
Thu, 26 May 2016 00:00:00 EDT 0
<![CDATA[Field Service Technician, AV/VTC- Atlanta]]> Field Service Technician,  Audiovisual - Atlanta, GA
Duties and Responsibilities:
•    Installation, configuration, integration and test of videoconferencing, audiovisual equipment (videoconferencing, multimedia, audiovisual, projection systems, displays, cameras, microphones, integrated A/V systems, document cameras, streaming technologies, etc.) and collaboration technologies
•    Integration and configuration of videoconferencing and A/V equipment with control systems
•    Conduct onsite user and administrative training to customers on the operation of installed equipment, software and networks
•    Integration, test, configuration and trouble-shooting of IP and ISDN networks in support of videoconferencing and A/V equipment
•    Provide support to  Helpdesk by trouble-shooting videoconferencing and A/V equipment and network issues through to resolution
•    Conduct customer site surveys and provide sales engineering support
•    Prepare detailed installation, trouble-ticket reports and maintenance of customer service profiles

Requirements/Qualifications:   •    InfoComm CTS certification and/or CTS-I certification strongly preferred •     At least 5  years of related experience in support and trouble-shooting products from major manufacturers  in the following categories: Video, Audio, Display, Networking, Control Systems •    BA or BS degree desired and/or equivalent work experience
•    Strong knowledge of videoconferencing systems required
•    Demonstrated experience installing and configuring Polycom, Tandberg, Radvision and Codian MCUs, gateways, gatekeepers, and infrastructure hardware and software
•    Knowledge and familiarity with the installation, configuration and trouble-shooting of control systems
•    Certified Video Engineer (CVE) preferred
•    Demonstrated knowledge of H.323, H.320 and SIP networks
•    Working knowledge of videoconferencing standards
•    VoIP and networking experience a plus
•    Strong customer service and organizational skills
•    Demonstrated ability to work independently and exercise good judgment
•    CAD and Visio skills a plus
•    Strong project management skills, detailed oriented and ability to handle multiple tasks
•    Strong oral and written communication skills
•    Solid problem solving and consultative skills in a fast paced environment ]]>
Thu, 26 May 2016 00:00:00 EDT 0
<![CDATA[Inside Sales Rep, Managed Service Provider - NYC]]> Inside Sales Rep, Managed Service Provider - NYC

 

Our client, a leading provider of Managed Services as they pertain to Data Center, Infrastructure  and Transport technologies, is seeking a sharp and hungry inside sales rep. Candidates must be located in the New York- New Jersey area, and will be expected to work in the local sales office 5 days per week.

The inside sales representative is accountable for maximizing account penetration and sales volume objectives by identifying sales opportunities, qualifying sales leads and closing orders on smaller volume accounts. The successful candidate will work closely with management to develop sales strategies and achieve revenue targets in an assigned territory. This inside sales representative will determine customer needs, negotiate product pricing and promote the firm' s solution and services via the telephone. The individual will also provide strong customer support by communicating product information, assisting with technical questions and maintaining close communications with prospects and existing customers.

Responsibilities include, but are not limited to:

* Working as valued member of the team, focusing on the team sales goals.

* Prospecting new clients * Managing territory/region.

* Maintain relationships with existing clients through proactive business approach and regular introduction of new products.

* Consistently meet and exceed sales targets set out by management.

* Implement account development objectives 

* Identify and close opportunities for all product lines and value added services sales .

* Ensure accurate, timely order processing through the order processing systems and monitor and progress to exceed client expectations.

* Take personal responsibility for and actively engage in product, systems and skills training and development. 

* Maintain co-operative and productive inter-departmental relationships and procedures to deliver exceptional customer service at all times.

* Provide detailed account reports and participate in account reviews, as required.

* Maintain up-to-date knowledge of the company' s service offerings.

* Developing existing business and prospecting for new business.

* Partnering with Field Executives to maximize Sales Opportunity & Growth Knowledge.

Education and Experience:

Bachelor' s degree

* An understanding of IT solutions is required. Working knowledge of Managed Services as they pertain to Data Center, Infrastructure  and Transport technologies required:   IaaS, Managed Cloud Infrastructure,  Managed Hosting, Metro Ethernet, MPLS/IP, dark fiber and DWDM wavelengths,   is preferred, but not a requirement.  

* Analytical / problem solving capability 

* Knowledge of Microsoft office, Excel, Reporting Tools.

* Previous commission-based experience and proven prospecting and cold calling experience.

* 3 Yrs of selling experience within various verticals.

* Experience working in a team environment.

* Proven ability to pick up new technology quickly.

* Experience in telephone outbound sales with other well developed skills such as prospecting and cold-calling, objection handling, closing skills, etc.

Skills and Attributes: 

* Ability to sell direct and up sell into existing account base.

* Strong closing skills.

* Ability to build relationships with Sales organization and internal customers.

* Effective listening skills, a professional telephone manner, exceptional communication, interpersonal and organizational skills.

* Ability to articulate a value proposition.

* Ability to work well in a fast paced, high pressure environment.

* Ability to work independently and in a team environment.

 
]]>
Thu, 21 Apr 2016 00:00:00 EDT 0
<![CDATA[Account Executive - Managed Service Provider - NYC]]> Account Executive - Managed Service Provider - NYC

Summary:

The Account Executive will be responsible for prospecting and selling our client' s access, transport & IP solutions to Fortune 1000 organizations in the Enterprise market throughout the major US metros. Self-starter with experience and desire to acquire new business. Adept at prospecting, funnel management and closing business. Demonstrated success as a top sales performer, consistently exceeding quota. Working knowledge of Managed Services as they pertain to Data Center, Infrastructure  and Transport technologies required:   IaaS, Managed Cloud Infrastructure,  Managed Hosting, Metro Ethernet, MPLS/IP, dark fiber and DWDM wavelengths.

Responsibilities:

Previous selling experience should include a focus on the full range of prospecting, selling and closing.

Candidates must have the ability to prospect, sell and close at multiple levels.

Candidates must have extensive knowledge of the telecommunications industry and define and execute sales strategies and communicate clearly and concisely through professional presentations.

The Account Executive will be responsible for managing the sales cycle and forecast accurately.

Strong Data and managed network services competencies.

This position requires strong Account Management and client interface and presentation skills.

In depth understanding of client business drivers, strategy and buying cycles.

The individual must comply with departmental and corporate internal controls and all internal controls processes.

The individual must possess and employ the highest ethical and business standards and always conduct himself/herself with the greatest degree of professional integrity.

Other duties and responsibilities as required.

Requirements:

5+ years of experience selling into the enterprise data center and telecommunications marketplace.

Must have Bachelor’ s degree.

Basic computer knowledge: MS Office, strong presentation skills, and contact management software experience.

Preferred knowledge and skills: Technical knowledge of network equipment
]]>
Wed, 06 Apr 2016 00:00:00 EDT 0
<![CDATA[Crestron/AMX Programmer - Unified Communications - NY]]> Crestron/AMX Programmer, AV Integration - Long Island, NY

Our client, a leading systems integrator of audiovisual and videoconferencing systems, is seeking a Crestron/AMX Programmer in  the central Long Island region. The ideal candidate will have demonstrated experience with AV  systems  and be able to  effectively communicated  technical concepts.

Responsibilities:
  • Program, troubleshoot and update software  to optimize system performance, in addition to ease of access for non-technical users
  • Analyze and ensure security and integrity of all systems and data
  • Provide technical assistance and resolve related issues for users and personnel
  • Collaborate with internal assets and support team to ensure customer needs are met
  • Develop and implement system recovery protocols in the event of destruction of all or part of the system or components
  • Analyze, test, and implement of system and software, ensuring operating system compatibility

 
Education, Experience and Skills Requirements:

  • BS/BA - computer science, computer systems engineering, or related field
  • At least 3 years of recent experience as an AMX & Crestron Programmer
  • AMX & Crestron Certified Programmer preferred
  • Creston DMC-E required
  • CTS or CTS-I strongly preferred
  • Keen ability to install, troubleshoot and maintain AMX & Crestron electronic systems
  • Experience installing and testing code onsite
  • System design and engineering experience required
  • Experience working with clients in a professional manner
  • Must be able to effectively explain technical concepts to non-technical users
  • Outstanding oral and written communication skills – clear, direct, detailed.
  • Independent work ethic highly motivated to getting a job done right
  • Must have an interest and aptitude for wiring, hook-up and installation techniques
  • Clean DMV  record  
]]>
Fri, 25 Mar 2016 00:00:00 EDT 0
<![CDATA[Crestron/AMX Programmer - Unified Communications]]> Crestron/AMX Programmer, AV Integration - NYC area

Our client, a leading systems integrator of audiovisual and videoconferencing systems, is seeking a Crestron/AMX Programmer in  the New York City region. The ideal candidate will have demonstrated experience with AV  systems  and be able to  effectively communicated  technical concepts.

Responsibilities:
  • Program, troubleshoot and update software  to optimize system performance, in addition to ease of access for non-technical users
  • Analyze and ensure security and integrity of all systems and data
  • Provide technical assistance and resolve related issues for users and personnel
  • Collaborate with internal assets and support team to ensure customer needs are met
  • Develop and implement system recovery protocols in the event of destruction of all or part of the system or components
  • Analyze, test, and implement of system and software, ensuring operating system compatibility

 
Education, Experience and Skills Requirements:

  • BS/BA - computer science, computer systems engineering, or related field
  • At least 3 years of recent experience as an AMX & Crestron Programmer
  • AMX & Crestron Certified Programmer preferred
  • Creston DMC-E required
  • CTS or CTS-I strongly preferred
  • Keen ability to install, troubleshoot and maintain AMX & Crestron electronic systems
  • Experience installing and testing code onsite
  • System design and engineering experience required
  • Experience working with clients in a professional manner
  • Must be able to effectively explain technical concepts to non-technical users
  • Outstanding oral and written communication skills – clear, direct, detailed.
  • Independent work ethic highly motivated to getting a job done right
  • Must have an interest and aptitude for wiring, hook-up and installation techniques
  • Clean DMV  record  
]]>
Tue, 22 Mar 2016 00:00:00 EDT 0
<![CDATA[Lead Technician - Unified Communications NYC]]> Experienced AV technician - NY/NJ Area

 



Our client is a leading global provider of communication products and services, and designs, develops and markets systems and software for video, voice and data is seeking a Experienced AV technician who will travel and support all of their clients in their New York Metro  territory. The qualified candidate will work in the office on some days while others require travel to client/customer sites.

 

Essential Duties and Responsibilities:

 

Maintain a current expert knowledge of the company products and services

Maintain a working knowledge of competitor products and services and of emerging trends in the conferencing and collaboration industry as a whole

Provide input to development of new products, modification of existing products and termination of ineffective products

Develop and maintain communications with all levels of staff and customers, ranging from line managers to corporate presidents

Using a consultative style, advise customers on how to best utilize company products

Assist clients with feasibility studies, equipment budgets, systems requirements and specifications

Perform as equipment and technology specialist for the company and OEM products

Perform new product testing.

Responsible for supervising a team of installers and insuring that installed product and equipment performs to industry standards

 

Skills and Abilities:
  • Excellent communication, analytical, diagnostic and problem-solving skills
  • Work effectively across cross-functional lines, in coordination with others involved in technical services
  • Manage projects, including setting objectives, and observing deadlines.
  • Outstanding people skills, High ethical standards and work ethic, and solid communications skills.
  • Must be able to present technical and non-technical information clearly and in a compelling manner.
  • Candidates must have prior experience completing technical installation of audiovisual systems, including equipment rack fabrication, site preparation, termination and calibration of audio and video equipment, and implementation
  • Candidates must be proficient in the programming of products such as Crestron and AMX

Certifications:
  • Infocomm CTS or CTS-I highly desired.
  • Technical knowledge of 3 of more of the following required: Audiovisual Equipment, Videoconfering Endpoints, Network Equipment, Network Services, Hardware, Software, and Managed Services offerings.
  • Cisco, Tandberg or Polycom certifications helpful
  • Must be knowledgeable in the use and integration of AV equipment, as well as in the installation of said equipment.
  • Networking (IP, WAN) and security expertise
  • Knowledge of IP Networking, including routing protocols and VoIP, SIP, H.323, videoconferencing applications
  • Experience with circuit switched and packet data technologies such as ISDN, T1, T3, ATM, Frame Relay and high speed serial such as V. 35, RS-449
  • IP, Cisco IOS, switching and routing protocols
  • Win 2000 and IIS
  • Design experience with emerging technologies, such as VOIP
  • Knowledge of the entire H. 32X suite of standards;
  • Experience with messaging and videoconferencing systems
  • Usual PC proficiency – Win 98, MacOS, Win2000/NT, UNIX/Linux, MS Office).
  • Microsoft Certified System Engineer (MCSE) preferred but not required.
  • Knowledge of some of the following manufacturers' equipment strongly preferred: Polycom, cisco, Tandberg, LifeSize, AMX, Crestron, ClearOne, Biamp, Extron, Barco, Christie Digital

Education:

Bachelor degree in electrical, computer or telecommunications engineering desired.

In the absence of a formal degree, 7 years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted.

 

 

 
]]>
Tue, 22 Mar 2016 00:00:00 EDT 0
<![CDATA[Field Technician - Unified Communications]]> Field Service Technician,  AV/VTC- Oakland
Our client, a leading provider of audiovisual systems, is seeking a Senior AV Service Technician. This positions requires the ability to both provide technical service and repair and to effectively engage customers on a daily basis.

Responsibilities:
  • Provide technical service including, but not limited to checking cables, installing connectors, maintaining softwares up to our Client’ s standards of quality
  • Apply preventative maintenance to ensure customer equipment is fully functional
  • Travel up to 65% as necessary 
  • Collaborate with Developer, Engineering, and Project Management to resolve complex technical issues 
  • Compile reports and metrics to provide tiered service as defined in agreements
  • Develop clear, effective documentation and preventative maintenance guidelines as necessary
  • Ensure all tools are handled with appropriate safety precautions and practices
  • Ability to work overtime as necessary
  • Educate technicians of lesser experience

Education, Experience, and Skills Requirements:
  • 4-year college degree in CIS, MIS, Computer Sciences, or equivalent preferred
  • 3+ years experience with installing, troubleshooting, and maintaining TCP/IP networks, routing, and networks required
  • 1+ years experience with the AV industry and/or AV systems required
  • Ability to conduct component and interface integration and stability tests
  • Troubleshoot hardware and software with server and client systems
  • Windows Gold Disk certification preferred
  • Experience installing and troubleshooting Creston and BIAMP systems
  • CTS, CTS-I certificatiosn preferred
  • Ability to effectively communicate technical concepts in a professional setting
  • US Citizenship and valid driver’ s license required
  • US Government Security clearance preferred
  • Proficiency in Microsoft Server 2003/2008 and Microsoft Office suite
  • Excellent oral and written communications skills required
]]>
Tue, 22 Mar 2016 00:00:00 EDT 0
<![CDATA[Lead Technician - Unified Communications]]> Experienced AV technician - Oakland

 



Our client is a leading global provider of communication products and services, and designs, develops and markets systems and software for video, voice and data is seeking a Experienced AV technician who will travel and support all of their clients in their Oakland area territory. The qualified candidate will work in the office on some days while others require travel to client/customer sites.

 

Essential Duties and Responsibilities:

 

Maintain a current expert knowledge of the company products and services

Maintain a working knowledge of competitor products and services and of emerging trends in the conferencing and collaboration industry as a whole

Provide input to development of new products, modification of existing products and termination of ineffective products

Develop and maintain communications with all levels of staff and customers, ranging from line managers to corporate presidents

Using a consultative style, advise customers on how to best utilize company products

Assist clients with feasibility studies, equipment budgets, systems requirements and specifications

Perform as equipment and technology specialist for the company and OEM products

Perform new product testing.

Responsible for supervising a team of installers and insuring that installed product and equipment performs to industry standards

 

Skills and Abilities:
  • Excellent communication, analytical, diagnostic and problem-solving skills
  • Work effectively across cross-functional lines, in coordination with others involved in technical services
  • Manage projects, including setting objectives, and observing deadlines.
  • Outstanding people skills, High ethical standards and work ethic, and solid communications skills.
  • Must be able to present technical and non-technical information clearly and in a compelling manner.
  • Candidates must have prior experience completing technical installation of audiovisual systems, including equipment rack fabrication, site preparation, termination and calibration of audio and video equipment, and implementation
  • Candidates must be proficient in the programming of products such as Crestron and AMX

Certifications:
  • Infocomm CTS or CTS-I highly desired.
  • Technical knowledge of 3 of more of the following required: Audiovisual Equipment, Videoconfering Endpoints, Network Equipment, Network Services, Hardware, Software, and Managed Services offerings.
  • Cisco, Tandberg or Polycom certifications helpful
  • Must be knowledgeable in the use and integration of AV equipment, as well as in the installation of said equipment.
  • Networking (IP, WAN) and security expertise
  • Knowledge of IP Networking, including routing protocols and VoIP, SIP, H.323, videoconferencing applications
  • Experience with circuit switched and packet data technologies such as ISDN, T1, T3, ATM, Frame Relay and high speed serial such as V. 35, RS-449
  • IP, Cisco IOS, switching and routing protocols
  • Win 2000 and IIS
  • Design experience with emerging technologies, such as VOIP
  • Knowledge of the entire H. 32X suite of standards;
  • Experience with messaging and videoconferencing systems
  • Usual PC proficiency – Win 98, MacOS, Win2000/NT, UNIX/Linux, MS Office).
  • Microsoft Certified System Engineer (MCSE) preferred but not required.
  • Knowledge of some of the following manufacturers' equipment strongly preferred: Polycom, cisco, Tandberg, LifeSize, AMX, Crestron, ClearOne, Biamp, Extron, Barco, Christie Digital

Education:

Bachelor degree in electrical, computer or telecommunications engineering desired.

In the absence of a formal degree, 7 years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted.

 

 

 
]]>
Tue, 22 Mar 2016 00:00:00 EDT 0
<![CDATA[Crestron/AMX Programmer, AV Integration]]> Crestron/AMX Programmer, AV Integration: Virginia Beach, VA

Our client, a leading systems integrator of audiovisual and videoconferencing systems, is seeking a Crestron/AMX Programmer in  Virginia Beach. The ideal candidate will have demonstrated experience with AV  systems,  and be able to  effectively communicated  technical concepts.

Active Security Clearance Preferred.

Responsibilities:
  • Program, troubleshoot and update software  to optimize system performance, in addition to ease of access for non-technical users
  • Analyze and ensure security and integrity of all systems and data
  • Provide technical assistance and resolve related issues for users and personnel
  • Collaborate with internal assets and support team to ensure customer needs are met
  • Develop and implement system recovery protocols in the event of destruction of all or part of the system or components
  • Analyze, test, and implement of system and software, ensuring operating system compatibility

 
Education, Experience and Skills Requirements:

  • BS/BA - computer science, computer systems engineering, or related field
  • At least 3 years of recent experience as an AMX & Crestron Programmer
  • Keen ability to install, troubleshoot and maintain Crestron & AMX electronic systems
  • Experience installing and testing code onsite
  • System design and engineering experience required
  • Experience working with clients in a professional manner
  • Must be able to effectively explain technical concepts to non-technical users
  • Outstanding oral and written communication skills – clear, direct, detailed.
  • Independent work ethic highly motivated to getting a job done right
  • Creston DMC-E
  • Must have an interest and aptitude for wiring, hook-up and installation techniques
  • Clean DMV and criminal record  
     
]]>
Wed, 17 Feb 2016 00:00:00 EST 0
<![CDATA[Pre-Sales/Design Engineer: AV/VTC - New York, NY]]> Pre-Sales/Design Engineer: AV/VTC - New York, NY

Our client is a leading global provider of AV Integration, Videoconferencing, and Managed Services is seeking a customer facing pre-sales engineer with AV/VTC design experience in the greater NYC Metro region. 

Essential Duties and Responsibilities:

-       Maintain a current expert knowledge of the company products and services

-       Maintain a working knowledge of competitor products and services and of emerging trends in the conferencing and collaboration industry as a whole

-       Write market analyses of competing products

-       Make sales contacts, research customer needs and develop application of product and services in an effective manner.

-       Initiate sales proposals

-       Develop market strategies that result in revenues and organizational success

-       In conjunction with sales team, develop and deliver sales presentations

-       Participate in sales forecasting and planning

-       Provide input to development of new products, modification of existing products and termination of ineffective products

-       Develop and maintain communications with all levels of staff and customers, ranging from line managers to corporate presidents

-       Manage assigned sales budget

-       Meet established sales goals

-       Using a consultative style, advise customers on how to best utilize company products

-       Provide technical consultancy to augment the sales effort for company and client demonstrations, as well as advising customers on how best to utilize company products

-       Manage technical relationships between the company and reseller/distributors

-       Design end-to-end networks for the deployment of video, voice and data

-       Assist clients with feasibility studies, equipment budgets, systems requirements and specifications

-       Perform as equipment and technology specialist for the company

-       Perform new product testing.

Knowledge:

-       CTS-D Certification is highly preferred.

-       Of the company products, peripherals and services, with a focus on a high level of technical expertise

-       Culture, organization, values and unique communication needs of each customer and potential customer

-       Concepts and principles of engineering that apply to videoconferencing and other relevant forms of data transmission

-       Working knowledge of the concepts and principles of sales, marketing, proposal development, customer service

-       Project management concepts and principles.

Skills and Abilities:

-       Demonstrate technical writing responses and formal documentation in a written and graphic format

-       Excellent analytical, diagnostic and problem-solving skills

-       Public speaking and presentation abilities, with a focus on presenting technical information to those with a non-technical background, including excellent active listening skills

-       Discuss videoconferencing technologies with a view to demonstrating their usefulness to current and potential customers

-       Work effectively across cross-functional lines, in coordination with others involved in marketing, sales, logistics, technical services

-       Manage projects, including setting objectives, budgeting and observing deadlines.

-       Outstanding people skills, High ethical standards and work ethic, and solid communications skills.

-       Must be able to present technical and non-technical information clearly and in a compelling manner.

Certifications:

-       Technical knowledge of 3 or more of the following required: Audiovisual Equipment, Videoconferencing Endpoints, Network Equipment, Network Services, Hardware, Software, and Managed Services offerings.

-       Candidates with InfoComm CTS or CTS-D certifications preferred. Knowledge of some of the following manufacturers' equipment strongly preferred: Polycom, cisco, Tandberg, LifeSize, AMX, Crestron, Biamp, Extron, Barco, Christie Digital.

-       Cisco, Tandberg or Polycom certifications helpful

-       Experience with project development design and documentation experience is preferred. Must be knowledgeable in the use and integration of AV equipment, as well as in the installation of said equipment.

-       Networking (IP, WAN) and security expertise

-       Knowledge of IP Networking, including routing protocols and VoIP, SIP, H.323, videoconferencing applications

-       Experience with circuit switched and packet data technologies such as ISDN, T1, T3, ATM, Frame Relay and high speed serial such as V. 35, RS-449

-       IP, Cisco IOS, switching and routing protocols

-       Win 2000 and IIS

-       Design experience with emerging technologies, such as VOIP

-       Knowledge of the entire H. 32X suite of standards;

-       Experience with messaging and videoconferencing systems

-       Usual PC proficiency – Win 98, MacOS, Win2000/NT, UNIX/Linux, MS Office).

-       Cisco certifications strongly preferred: CCNA, CCDA, CCNP

-       Microsoft Certified System Engineer (MCSE) preferred but not required.

-       Knowledge of some of the following manufacturers’ equipment strongly preferred: Polycom, cisco, Tandberg, LifeSize, AMX, Crestron, Biamp, Extron, Barco, Christie Digital.

Education:

-       Bachelor degree in electrical, computer or telecommunications engineering desired.

-       In the absence of a formal degree, 7 years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted.
]]>
Tue, 19 Jan 2016 00:00:00 EST 0
<![CDATA[Sales Recruiter - Mid-Hudson Valley, NY location]]> Sales Recruiter, Stone Ridge, NY

If you are a motivated   individual  who wants to build a career combining Hudson Valley quality of life, and “ A+ City” earnings, J. Patrick & Associates has several opportunities for Sales Recruiters  in its Technology Sales Search Practice.

Our new offices are located in Stone Ridge, NY, 15 minutes from Kingston, NY, Lae Minnewaska State Park and the  Mohonk Preserve.

Since 1991, we' ve worked with all shapes and sizes of technology firms, from Multinational Telecoms firms, to VC- and Angel-backed startups in the hottest technology growth markets.  We handle searches at all levels and in all locations, including EMEA, LATAM and APAC. 

Our business is focused on several practice areas, based on technology verticals:
  • Information Security
  • Audiovisual, Videoconferencing and Unified Communications
  • Applications
  • Telecoms/Cloud/Data Center

The Sales Recruiter will Source, Identify, Screen and Qualify a pipeline of sales candidates for one of our Technology Vertical practice teams.   This position leads to a career path of a Full-lifecycle Recruiter handling account management and recruitment responsibilities, then to Team Leader.

Activities  include: 
  • Review Job Descriptions with Team Leaders and Recruitment Account Managers to identify target skills, firms and relevant candidate profiles.
  • Source sales candidates via various sources:  Proprietary database (in Bullhorn ATS/CRM), LinkedIN recruiter, phone campaigns, networking, referrals, email newsletter, social media campaigns, jigsaw/data.com and other resources.
  • Review resumes and pre-screen qualified candidates; manage interview scheduling and move the hiring process forward in a timely manner. 
  • Meet daily, weekly and monthly and production goals.   We have extensive dashboards, metrics and KPIs to help our teams achieve their goals.

Position Requirements

We look for certain characteristics in candidates, rather than any fixed set of skills, responsibilities, experience or background.

Curious, resilient, action-oriented.

Money-, freedom and flexibility-motivated.

Openness and responsiveness to positive, constructive criticism and coaching essential.

High level of Grit:   Perseverance, Drive  to Achieve or Overcome.   If you' re Scrappy, you' ll probably be a great recruiter!

Challenge-oriented. Competition-seeker!

Willingness to learn and an honest, ethical approach to work essential. 

Disciplined, consistent and professional in techniques and habits.

A direct, focused manner.

Conversationalist. Listener. Lifelong Learner.

Helpful:

BA Degree preferred, not required.

2-5 years in a customer-facing role such as Sales, Customer Service, Account Management, Retail, Hospitality.
Working knowledge of productivity applications (Office Suite or Google Apps) word processing, spreadsheet, database, internet and email packages essential.

Since 1991, J. Patrick & Associates, Inc. has specialized in Executive Search for the Information Technology industry, primarily for Sales, Marketing, Business Development and Technical management and staff.    Our clients include Telecoms Providers, Security and Network Equipment Manufacturers, Hardware and Software vendors, Systems Integrators, Distributors/Resellers, End User organizations.

J. Patrick handles both permanent placement and temporary consulting assignments, on a contingency or retained basis.
]]>
Mon, 23 Mar 2015 00:00:00 EDT 1
<![CDATA[Audiovisual CAD Designer - New York, NY]]>  

CAD Designer- New York City
 

Our client, a leading Audiovisual Engineering company  specializing in project management and design for  corporate,  commercial  and residential  environments is seeking a skilled CAD Designer to join their team in Manhattan. Candidates should have exposure to working with Fortune 1000 corporations and  should have a deep understanding  of AV and IT Infrastructure. 


***This position requires daily commute to Manhattan HQ***


Desired Skills and Experience

Responsible for developing engineered audio visual plans in an AutoCAD platform; receiving roughly designed concepts from engineers and transforming them into (CAD) working documents.

The successful candidate shall possess the following qualities:

- Analyze, design and build business and/or technical solutions that deliver the client’ s goal.
- Fully proficient in AutoCAD 2010, preferably higher (at least three years project experience on AutoCAD) (Create drawings in both 2 and 3-dimensional form.)
- Fully proficient in Revit 2013 & 2014(at least two years project experience on Revit)
- MS Word and MS Excel.  Code and test software.
- Familiarity with Architectural drawings and technology: Design frameworks for a project
- Knowledge of general drafting practices and procedures
- Ability to follow company CAD/BIM standards and procedures
- Ability to ensure accuracy of the designed product or concept for the organization
- Good organizational, written and verbal skills
- Ability to work independently, under pressure to meet deadlines and  to communicate in a clear and concise manner.
Key responsibilities will include:
- Drawing production in AutoCAD and Revit
- Preparation of notes, schedules, memos and transmittals
- Document management, Estimate time and costs required to complete project.
- Interoffice project coordination
- PDF creation, plotting and preparation of drawing packages
- Coordination with Architects, Engineers and contractors: Work with industrial and packaging engineers to develop, manufacture, and market a product.  
 

 
]]>
Mon, 16 Mar 2015 00:00:00 EDT 0
<![CDATA[Lead Installer, Audiovisual Integration - NY Metro Area]]> Audiovisual Installer - Greater NYC Metro Area



Our client is a leading provider of AV Integration and is seeking a Lead Installer located in  the Greater NYC Metro area.

Essential Duties and Responsibilities:
  • Maintain a working knowledge of competitor products and services and of emerging trends in the conferencing and collaboration industry as a whole
  • Provide input to development of new products, modification of existing products and termination of ineffective products
  • Develop and maintain communications with all levels of staff and customers, ranging from line managers to corporate presidents
  • Using a consultative style, advise customers on how to best utilize company products
  • Assist clients with feasibility studies, equipment budgets, systems requirements and specifications
  • Perform as equipment and technology specialist for the company and OEM products
  • Perform new product testing
  • Responsible for supervising a team of installers and insuring that installed product and equipment performs to industry standards

Skills and Abilities:
  • Excellent communication,  analytic, diagnostic and problem-solving skills
  • Work effectively across cross-functional lines, in coordination with others involved in technical services
  • Manage projects, including setting objectives, and observing deadlines.
  • Outstanding people skills, high ethical standards and work ethic, and solid communications skills
  • Must be able to present technical and non-technical information clearly and in a compelling manner
  • Candidates must have prior experience completing technical installation of audiovisual systems, including equipment rack fabrication, site preparation, termination and calibration of audio and video equipment, and implementation
  • Candidates must be proficient in the programming of products such as Crestron and AMX

Certifications:
  • Technical knowledge of 3 of more of the following required: Audiovisual Equipment,  Videoconferencing  Endpoints, Network Equipment, Network Services, Hardware,  Software, and Managed Services offerings
  • Cisco, Tandberg or Polycom certifications helpful
  • Must be knowledgeable in the use and integration of AV equipment, as well as in the installation of said equipment
  • Networking (IP, WAN) and security expertise
  • Knowledge of IP Networking, including routing protocols and VoIP, SIP, H.323, videoconferencing applications
  • Experience with circuit switched and packet data technologies such as ISDN, T1, T3, ATM, Frame Relay and high speed serial such as V. 35, RS-449
  • IP, Cisco IOS, switching and routing protocols
  • Win 2000 and IIS
  • Knowledge of the entire H. 32X suite of standards;
  • Experience with messaging and videoconferencing systems
  • Usual PC proficiency – Win 98, MacOS, Win2000/NT, UNIX/Linux, MS Office)
  • Cisco certifications strongly preferred: CCNA, CCDA, CCNP
  • Microsoft Certified System Engineer (MCSE) preferred but not required
  • Knowledge of some of the following manufacturers' equipment strongly preferred: Polycom, Cisco, Tandberg, LifeSize, AMX, Crestron, Biamp, Extron, Barco, Christie Digital

Education:
  • Bachelor degree in electrical, computer or telecommunications engineering desired
  • In the absence of a formal degree, 7 years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted
]]>
Mon, 16 Mar 2015 00:00:00 EDT 0
<![CDATA[Audiovisual Project Manager- New York, NY]]> Audiovisual Project Manager, NYC

Our client,  a leading engineering company of Audiovisual and IT infrastructure systems, is looking for an Project Manager,   to oversee the quality of   installation, commissioning and testing of AV and network systems. 

Responsibilities:

Working with Architects, Contractors (MEP, HVAC, Carpentry, Furniture, Lighting), this position will ensure that projects are delivered as designed, on-time, on-budget.

Effectively plan project phases with stakeholders and contractors.

Maintain firm’ s high level of quality projects

Coordinate testing of Audiovisual and Networking Systems.

Experience, Education and Skills requirements

2 year degree or equivalent experience preferred.

1-3 years hands-on technical skills in testing, installation, commissioning and troubleshooting of audiovisual systems, and related infrastructure (Cabling, Networks)

Certification such as Infocomm CTS or CTS-I helpful.

Ability to read schematics, blueprints, construction drawings.

MS Office productivity suite: Word, Excel, Outlook required

Knowledge of project as-built documentation: Bill-of-Materials (BOMs), Methods-of-Procedure (MOPs), Punch Lists, Construction close-out documents

 
]]>
Mon, 16 Mar 2015 00:00:00 EDT 0
<![CDATA[Crestron/AMX Programmer, Audiovisual Integration: New York, NY]]> Crestron/AMX Programmer- Audiovisual: New York, NY

 

Our client, an Audiovisual Engineering and Installation company, is seeking a Crestron & AMX Programmer for the NY Metro  area.


Responsibilities:

·         Commissioning  and servicing of Audio Visual Systems, re-wiring, Universal remote control

·         Program, troubleshoot and maintain AMX & Crestron  systems.  

·         Communicate system operation to the customer and do system re-wiring as needed.

 

Education, Experience and Skills Requirements:

·   At least 3 years of recent experience as an AMX & Crestron Programmer

·   Keen ability to install, troubleshoot and maintain AMX & Crestron electronic systems

• Experience installing and testing code onsite.

• Minimum level 2 manufacturer’ s training by Crestron.

• Experience working with clients in a professional manner.

• Outstanding communication skills – clear, direct, detailed.

• Independent work ethic highly motivated to getting a job done right.

• BS/BA - computer science, computer systems engineering, or similar.

• Crestron programming certification.

• System design and engineering experience.

·   Must have an interest and aptitude for wiring, hook-up and installation techniques

·    Clean DMV and criminal record  

 
]]>
Mon, 16 Mar 2015 00:00:00 EDT 0
<![CDATA[Audiovisual Project Manager - NYC Metro]]> Audiovisual Project Manager, NYC

Our client,  a leading AV/IT integrator  is looking for an Project Manager  to oversee the quality of  installation, commissioning and testing of AV and network systems.    This role will be in its Central New Jersey office, with limited travel to regional client sites (less than 10%)

Responsibilities:

Working with Architects, Contractors (MEP, HVAC, Carpentry, Furniture, Lighting), this position will ensure that projects are delivered as designed, on-time, on-budget.

Effectively plan project phases with stakeholders and contractors.

Maintain firm’ s high level of quality projects

Coordinate testing of Audiovisual and Networking Systems.

Experience, Education and Skills requirements

2 year degree or equivalent experience preferred.

2-3 years project management experience  in installation and commissioning  of audiovisual systems, and related infrastructure (Cabling, Networks)

Certification such as Infocomm CTS or CTS-I helpful.

Ability to read schematics, blueprints, construction drawings.

MS Office productivity suite: Word, Excel, Outlook required

Knowledge of project as-built documentation: Bill-of-Materials (BOMs), Methods-of-Procedure (MOPs), Punch Lists, Construction close-out documents
]]>
Wed, 29 Jan 2014 00:00:00 EST 0
<![CDATA[AV/VTC Delivery Engineer - NYC Metro]]> AV/VTC Delivery Engineer-  NYC Metro

 

Our client, a leading provider of AV Integration and is seeking an AV/VTC delivery engineer  located in  the  Greater NYC Metro Area.

 

Candidates  must have  post-sales  project delivery experience  with AV or VTC related solutions. 

 

Essential Duties and Responsibilities:

 

Maintain a current expert knowledge of the company products and services.

Maintain a working knowledge of competitor products and services and of emerging trends in the conferencing and collaboration industry as a whole

Write market analyses of competing products

Make sales contacts, research customer needs and develop application of product and services in an effective manner.

Initiate sales proposals

Develop market strategies that result in revenues and organizational success

In conjunction with sales team, develop and deliver sales presentations

Participate in sales forecasting and planning

Provide input to development of new products, modification of existing products and termination of ineffective products

Develop and maintain communications with all levels of staff and customers, ranging from line managers to corporate presidents

Manage assigned sales budget

Meet established sales goals

Using a consultative style, advise customers on how to best utilize company products

Provide technical consultancy to augment the sales effort for company and client demonstrations, as well as advising customers on how best to utilize company products

Manage technical relationships between the company and reseller/distributors

Evaluate, train and support resellers/distributors to sell and support company equipment, field all pre-sales technical issues, and direct customer interaction for the entire life cycle of a sale

Design end-to-end networks for the deployment of video, voice and data

Assist clients with feasibility studies, equipment budgets, systems requirements and specifications

Perform as equipment and technology specialist for the company and OEM products

Perform new product testing.

 

Knowledge:

 

CTS Certification is highly preferred.

Of the company products, peripherals and services, with a focus on a high level of technical expertise

Culture, organization, values and unique communication needs of each customer and potential customer

Concepts and principles of engineering that apply to videoconferencing and other relevant forms of data transmission

Working knowledge of the concepts and principles of sales, marketing, proposal development, customer service

Project management concepts and principles.

 

Skills and Abilities:

Demonstrate technical writing responses and formal documentation in a written and graphic format

Excellent analytical, diagnostic and problem-solving skills

Public speaking and presentation abilities, with a focus on presenting technical information to those with a non-technical background, including excellent active listening skills

Discuss videoconferencing technologies with a view to demonstrating their usefulness to current and potential customers

Work effectively across cross-functional lines, in coordination with others involved in marketing, sales, logistics, technical services

Manage projects, including setting objectives, budgeting and observing deadlines.

Outstanding people skills, High ethical standards and work ethic, and solid communications skills.

Must be able to present technical and non-technical information clearly and in a compelling manner.

 

Certifications:

Technical knowledge of 3 of more of the following required: Audiovisual Equipment, Videoconferencing Endpoints, Network Equipment, Network Services, Hardware, Software, and Managed Services offerings.

Candidates with InfoComm CTS or CTS-D certifications preferred. Knowledge of some of the following manufacturers' equipment strongly preferred: Polycom, cisco, Tandberg, LifeSize, AMX, Crestron, Biamp, Extron, Barco, Christie Digital.

Cisco, Tandberg or Polycom certifications helpful

Experience with project development design and documentation experience is preferred. Must be knowledgeable in the use and integration of AV equipment, as well as in the installation of said equipment.

Networking (IP, WAN) and security expertise

Knowledge of IP Networking, including routing protocols and VoIP, SIP, H.323, videoconferencing applications

Experience with circuit switched and packet data technologies such as ISDN, T1, T3, ATM, Frame Relay and high speed serial such as V. 35, RS-449

IP, Cisco IOS, switching and routing protocols

Win 2000 and IIS

Design experience with emerging technologies, such as VOIP

Knowledge of the entire H. 32X suite of standards;

Experience with messaging and videoconferencing systems

Usual PC proficiency – Win 98, MacOS, Win2000/NT, UNIX/Linux, MS Office).

Cisco certifications strongly preferred: CCNA, CCDA, CCNP

Microsoft Certified System Engineer (MCSE) preferred but not required.

Knowledge of some of the following manufacturers' equipment strongly preferred:  Polycom, cisco, Tandberg, LifeSize, AMX, Crestron, Biamp, Extron, Barco, Christie Digital.

 

Education:

Bachelor degree in electrical, computer or telecommunications engineering desired.

In the absence of a formal degree, 5 years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted.  
]]>
Wed, 29 Jan 2014 00:00:00 EST 0
<![CDATA[Crestron/AMX Programmer- NYC Metro]]> Crestron/AMX Programmer- NYC Metro

 

Our client, a leading systems integrator of audiovisual and videoconferencing systems, is seeking a  Crestron &  AMX Programmer for the Greater NYC Metro area.

Candidates should have 5-7 years of experience programming Crestron & or AMX control systems.

Responsibilities:

·         Commissioning  and servicing of Audio Visual Systems, re-wiring, Universal remote control

·         Program, troubleshoot and maintain AMX & Crestron  systems.  

·         Communicate system operation to the customer and do system re-wiring as needed.

 

Education, Experience and Skills Requirements:

·   1-3 years of recent experience as an AMX & Crestron Programmer

·   Keen ability to install, troubleshoot and maintain AMX & Crestron electronic systems

• Experience installing and testing code onsite.

• Minimum level 2 manufacturer’ s training by Crestron.

• Experience working with clients in a professional manner.

• Outstanding communication skills – clear, direct, detailed.

• Independent work ethic highly motivated to getting a job done right.

• BS/BA - computer science, computer systems engineering, or similar.

• Crestron programming certification.

• System design and engineering experience.

·   Must have an interest and aptitude for wiring, hook-up and installation techniques

·    Clean DMV and criminal record  

 
]]>
Wed, 29 Jan 2014 00:00:00 EST 0
<![CDATA[Lead Installer, AV Integration - Greater NYC Metro Area]]> Lead Installer, AV Integration - Greater NYC Metro Area



Our client is a leading provider of AV Integration and is seeking a Lead Installer located in  the Greater NYC Metro area.

Essential Duties and Responsibilities:
  • Maintain a current expert knowledge of the company products and services
  • Maintain a working knowledge of competitor products and services and of emerging trends in the conferencing and collaboration industry as a whole
  • Provide input to development of new products, modification of existing products and termination of ineffective products
  • Develop and maintain communications with all levels of staff and customers, ranging from line managers to corporate presidents
  • Using a consultative style, advise customers on how to best utilize company products
  • Assist clients with feasibility studies, equipment budgets, systems requirements and specifications
  • Perform as equipment and technology specialist for the company and OEM products
  • Perform new product testing.
  • Responsible for supervising a team of installers and insuring that installed product and equipment performs to industry standards

Skills and Abilities:
  • Excellent communication, analytical, diagnostic and problem-solving skills
  • Work effectively across cross-functional lines, in coordination with others involved in technical services
  • Manage projects, including setting objectives, and observing deadlines.
  • Outstanding people skills, High ethical standards and work ethic, and solid communications skills.
  • Must be able to present technical and non-technical information clearly and in a compelling manner.
  • Candidates must have prior experience completing technical installation of audiovisual systems, including equipment rack fabrication, site preparation, termination and calibration of audio and video equipment, and implementation
  • Candidates must be proficient in the programming of products such as Crestron and AMX

Certifications:
  • Technical knowledge of 3 of more of the following required: Audiovisual Equipment, Videoconfering Endpoints, Network Equipment, Network Services, Hardware, Software, and Managed Services offerings.
  • Cisco, Tandberg or Polycom certifications helpful
  • Must be knowledgeable in the use and integration of AV equipment, as well as in the installation of said equipment.
  • Networking (IP, WAN) and security expertise
  • Knowledge of IP Networking, including routing protocols and VoIP, SIP, H.323, videoconferencing applications
  • Experience with circuit switched and packet data technologies such as ISDN, T1, T3, ATM, Frame Relay and high speed serial such as V. 35, RS-449
  • IP, Cisco IOS, switching and routing protocols
  • Win 2000 and IIS
  • Design experience with emerging technologies, such as VOIP
  • Knowledge of the entire H. 32X suite of standards;
  • Experience with messaging and videoconferencing systems
  • Usual PC proficiency – Win 98, MacOS, Win2000/NT, UNIX/Linux, MS Office).
  • Cisco certifications strongly preferred: CCNA, CCDA, CCNP
  • Microsoft Certified System Engineer (MCSE) preferred but not required.
  • Knowledge of some of the following manufacturers' equipment strongly preferred: Polycom, cisco, Tandberg, LifeSize, AMX, Crestron, Biamp, Extron, Barco, Christie Digital.

Education:
  • Bachelor degree in electrical, computer or telecommunications engineering desired.
  • In the absence of a formal degree, 7 years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted.
]]>
Tue, 28 Jan 2014 00:00:00 EST 0
<![CDATA[Field Service Technician, AV/VTC- D.C. Metro]]> Field Service Technician,  AV/VTC- D.C. Metro
Duties and Responsibilities:
•    Installation, configuration, integration and test of videoconferencing, audiovisual equipment (videoconferencing, multimedia, audiovisual, projection systems, displays, cameras, microphones, integrated A/V systems, document cameras, streaming technologies, etc.) and collaboration technologies
•    Integration and configuration of videoconferencing and A/V equipment with control systems
•    Conduct onsite user and administrative training to customers on the operation of installed equipment, software and networks
•    Integration, test, configuration and trouble-shooting of IP and ISDN networks in support of videoconferencing and A/V equipment
•    Provide support to  Helpdesk by trouble-shooting videoconferencing and A/V equipment and network issues through to resolution
•    Conduct customer site surveys and provide sales engineering support
•    Prepare detailed installation, trouble-ticket reports and maintenance of customer service profiles

Requirements/Qualifications:   •    InfoComm CTS certification and/or CTS-I certification •     At least 5  years of related experience in support and trouble-shooting products from major manufacturers  in the following categories: Video, Audio, Display, Networking, Control Systems •    BA or BS degree desired and/or equivalent work experience
•    Strong knowledge of videoconferencing systems required
•    Demonstrated experience installing and configuring Polycom, Tandberg, Radvision and Codian MCUs, gateways, gatekeepers, and infrastructure hardware and software
•    Knowledge and familiarity with the installation, configuration and trouble-shooting of control systems
•    Certified Video Engineer (CVE) preferred
•    Demonstrated knowledge of H.323, H.320 and SIP networks
•    Working knowledge of videoconferencing standards
•    VoIP and networking experience a plus
•    Strong customer service and organizational skills
•    Demonstrated ability to work independently and exercise good judgment
•    CAD and Visio skills a plus
•    Strong project management skills, detailed oriented and ability to handle multiple tasks
•    Strong oral and written communication skills
•    Solid problem solving and consultative skills in a fast paced environment ]]>
Tue, 14 Jan 2014 00:00:00 EST 0
<![CDATA[Regional Sales Account Manager - Unified Communications DC/MD]]> Regional Sales Account Manager - Audiovisual - Unified Communications, Civilian Markets Washington, DC and Maryland

 

Our customer, a leading provider of Video Conferencing, Audio Visual Integration and Managed Conferencing Services, has an opening for an experienced Sales Account Manager in the Washington, DC and Maryland  area.

The successful sales professional will be highly motivated and have a proven track record of established sales success with customers. 10+ years of outside sales experience with at least 5+ years in videoconferencing sales, telecommunications services sales or AV integration sales is preferred. 

Education, Experience and Skills requirements
  • A 4-year college degree is preferred
  • Excellent communications skills, (both verbal and written)
  • Organized and comfortable with on-line forecasting tools
  • Ability to understand, present and demonstrate visual collaboration products and services to end user customers
  • 5+ years Direct selling experience in the AV/VTC area
  • Experience selling network services, unified communications, VoIP, sip, h.323, Cisco telepresence, Tandberg, Polycom, Codian, Lifesize, Extron, Creston, AMX products, as well as integration, professional and managed services
]]>
Thu, 01 Dec 2011 00:00:00 EST 0
<![CDATA[Executive Recruiter - Technology Search]]> Executive Recruiter – Technology Search

Since 1991, J. Patrick & Associates, Inc. has specialized in the placement of professionals at dynamic, high-growth technology firms including startups, service providers and established multinational tech giants.   We have an exceptional track record at the Executive, Management and Staff levels in two essential customer-facing domains:  

Gathering Customers:

We place the people who grow your revenue

Sales, Sales Engineering, Sales Management, Inside Sales, Sales Operations, Sales Training, Business Development, Channel Sales, Strategic Alliances, Product Management, Marketing, Product Marketing, Inbound Marketing, Content Marketing, Event Marketing, Marketing Communications and Public Relations.

Delivering Exceptional Service

We place the people that deliver on your promises

Solutions Architecture, Customer Success, Customer Support, Technical Support, Product Support, Training, Implementation, Professional Services, Field Engineering, Project Management, Account Management, Technical Account Management, Installation, Network Operations, Network Engineering.
 

Technology Sectors: Cybersecurity, SaaS, Cloud, Telecommunications, Mobile/Wireless, Unified Communications, UCaaS, Video Conferencing, Audiovisual, MDM, BYOD, IoT, etc.

The Executive Recruiting field is a great opportunity for individuals who have the right combination of drive, discipline, attitude and aptitude.  

Is that you?

We are currently hiring recruiters for our team in Stone Ridge, NY

J. Patrick invests in its recruiters training, tools and compensation, all in the desire to see you grow and thrive in a challenging and lucrative business

Are you a success-motivated individual who desires Big City money AND at the same time enjoy Hudson Valley quality of life?

What you’ ll be doing:

After an initial training period where you will learn recruiting techniques, technology, processes and best practices, you will be responsible for generating billing at assigned accounts through the sourcing, recruitment and closing of quality candidates.

This is not simply Internet Sourcing recruiter-researcher' s position. This is a sales position with high expectations of prospecting and account management activity, with a strong degree of accountability, and a great opportunity for closing deals

  You’ ll be working with some of the best and brightest in the technology market today, including hiring managers (Line Managers, Directors, VPs and C-Levels) at startups, high-growth service providers and established multinational tech giants. And you’ ll be talking to prospective candidates consistently, building relationships and establishing contacts in the field.

Working with hiring managers:

  • Focus Job Descriptions, Define conditions of satisfaction for hire.

  • Optimize hiring process with clients for quality and speed of hire.

  • Build Target Candidates, keywords and employers list.

  • Coordinate with HR and other stakeholders on hiring process and offers.

  • Keep current with industry and technology trends and developments.

  • Attend industry trade shows and networking events.

Working with candidates:

  • Update Applicant Tracking System/ CRM for all new activity.

  • Source candidates via database, social networks (LinkedIN, Twitter, Facebook)

  • Qualify prospective candidates via calling campaigns, inbound marketing   and referrals.

  • Communicate with client hiring managers and HR contacts regarding new and ongoing searches.

  • Submit resumes to client hiring managers and HR contacts against open job requirements.

  • Schedule phone and in-person interviews, and get feedback from hiring managers and candidates.

  • Manage regular phone, email and LinkedIN contact with all parties.

Education, Experience and Skills Requirements

Bachelor’ s, Associate’ s or equivalent experience.  

1-3 years in a customer-facing role:   sales, fundraising, customer service, retail helpful.

Excellent verbal and written communications skills.

We’ re looking for people we are Achievement-oriented and Money-motivated.

Curious, takes the initiative, action-oriented, competitive.

Working knowledge of internet search engines, social networks, word processing, spreadsheet, database, internet and email packages essential.

Written communications skills essential for sales communications (emails, updates) and Marketing communications (job listings, marketing content, blogging, social posts)

Character Essentials

These are personal elements that we have found indispensable for success in the recruiting business, regardless of previous employment experience.

Driven:   Will to succeed, loves competition, challenge-oriented. Strives to exceed goals and expectations.

Sociable:   Likeability, pleasure in meeting new people, natural appetite for making connections

Grit: Innate resources to overcome obstacles and recover from setbacks.

Curious:   Willingness to ask questions, and take the initiative to learn.

Professional:   Strong and consistent work ethic.   Disciplined in habits and speech.

Coachable:   Openness and responsiveness to positive, constructive criticism and coaching.

If this describes you, let’ s talk!

Competitive compensation and benefits.


 
]]>
Thu, 03 Feb 2011 00:00:00 EST 1
<![CDATA[Researcher-Executive Search Firm]]>
The Researcher will be responsible for the sourcing of candidates for the company assigned searches, in support of a Recruiter/Account Manager who will directly handle interfacing with the hiring client.  The Researcher will use all online and offline tools available to build a strong pipeline of suitable candidates.   This position functions as an apprentice to the Recruiter/Account Manager and those who are consistently successful in meeting their sourcing objectives will then move onto full-lifecycle recruiting.

Candidates with strong communications and organizational skills, with sales, retail, customer service, real estate, mortgage brokerage, financial or similar backgrounds are encouraged to apply. Ambitious entry-level candidates with the required personal attributes are encouraged to apply.

Working knowledge of word processing, spreadsheet, database, Internet and email packages are essential. A direct focused manner, disciplined, consistent and professional in techniques and habits. Openness and responsiveness to positive, constructive criticism and coaching are essential. Achievement-oriented and Money-motivated. With a willingness to learn and an honest, ethical approach to work essential.

Bachelor degree preferred but not required. ]]>
Thu, 03 Feb 2011 00:00:00 EST 1
<![CDATA[Digital Marketing internship - Stone Ridge, NY]]>  

J. Patrick & Associates, Inc. is a boutique Executive Search firm specializing in the placement of Management,  Sales, Marketing, Business Development and Technical personnel at top-notch Information Technology firms.  We are currently seeking candidates for a paid Digital Marketing internship located in our new Stone Ridge, NY office. 

The Digital Marketer will be responsible for all aspects of J. Patrick’ s online marketing and lead generation program, to create market awareness, get found by prospects by Optimizing Search Engine position (SEO) and convert hiring companies to JPatrick clients. Build market awareness through social media marketing, blogging, content creation (newsletters, mailings, video) and other web presence.

 

Requirements

Candidates  should have some knowledge or strong interest in the following:

 

Domain knowledge: 
SEO:  Search Engine  Optimization

SEM:  Search Engine  Marketing

Web site management

Content Management System

Content Creation: Blogging, Surveys, videos,

 

Platform Knowledge

Email marketing: Constant Contact or similar

Content Management System:  Hubspot

Social Media Marketing: LinkedIN, Facebook, Twitter

Hubspot

 

Job requirements                                                                

Proficiency in Microsoft Office suite applications, such as Word, Excel & PowerPoint

Candidates should have content creation skills: writing, videos, etc.

Some database or analytical skills an advantage.

Research skills: Internet, Databases, Search Engines, Boolean Search

Knowledge of search and marketing via Social networks (LinkedIN, Facebook, Twitter) 

Personal attributes: Good work habits: punctuality, attention to detail, adaptability, resilience, strong positive attitude, aptitude for fast assimilation of information.

 
]]>
Tue, 23 Nov 2010 00:00:00 EST 1