Sales Engineer - Unified Communications/ Videoconferencing - Stamford, CT

Stamford, CT 06092

Job ID: 6699 Category: Pre-Sales Engineering Industry: Vendor-Videocon/ AV Level of Experience: Mid-Senior

Sales Engineer Unified Communications,  Stamford.

Our client, a leading systems integrator of unified communications, videoconferencing, IT and Security systems,  is seeking a Sales Engineer, located in the Connecticut region, handling Enterprise accounts.  Position requires up to 40% travel within the Northeast region. 

Responsibilities

The Sales Engineer is responsible for all aspects of sales support for the Enterprise Sales team.
  • Field all pre-sales technical issues, and direct customer interaction for the entire life cycle of a sale.
  • In conjunction with sales team, develop and deliver sales presentations, pricing, RFP/RFI/RFQ responses and product demonstrations.
  • Develop technical solutions to clients’ business problems. 
  • Collaborate with client, internal and partner teams to plan implementation and user training to drive client’ s ROI.
  • Participate in sales forecasting and planning
  • Maintain a current expert knowledge of the company' s products and services
  • Maintain a working knowledge of major and emerging technology vendors’ products and services and of emerging trends in the UC, videoconferencing, audio conferencing and collaboration industry as a whole
  • Make sales contacts, research customer needs and develop application of product and services in an effective manner.
  • Initiate sales proposals
  • Develop and maintain communications with all levels of staff and customers, ranging from line managers to corporate presidents
  • Manage assigned sales budget
  • Meet established sales goals.
  • Provide technical consultancy to augment the sales effort for company and client demonstrations, as well as advising customers on how best to utilize company products
  • Manage technical relationships between the company and reseller/distributors
  • Design end-to-end networks for the deployment of video, voice and data
  • Assist clients with feasibility studies, equipment budgets, systems requirements and specifications

Education, Experience and Skills
  • 8-10 years in the design, integration and delivery of unified communications, videoconferencing, audioconferencing and collaboration systems.
  • 5-7 year experience in a sales or sales support role, or in a high-customer-touch post-sales technical delivery role, such as project manager, technical account manager or solutions architect.  Candidates with End User experience will be considered and must have excellent presentation skills.
  • Bachelor degree in electrical, computer or telecommunications engineering desired. In the absence of a formal degree, 7 years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted. 
  • Certifications from cisco, Tandberg, Avaya or Polycom.
  • Cisco certifications preferred: CCNA, CCDA, CCNP
  • Working knowledge of the concepts and principles of sales, marketing, proposal development, customer service
  • Project management concepts and principles.
  • Demonstrated technical writing responses and formal documentation in a written and graphic format
  • Excellent analytical, diagnostic and problem-solving skills
  • Public speaking and presentation abilities, with a focus on presenting technical information to those with a non-technical background, including excellent active listening skills
  • Work effectively across cross-functional lines, in coordination with others involved in marketing, sales, logistics, technical services
  • Manage projects, including setting objectives, budgeting and observing deadlines.
  • Outstanding people skills, High ethical standards and work ethic, and solid communications skills.
  • Must be able to present technical and non-technical information clearly and in a compelling manner.

Technical knowledge:
  • Unified Communications and  Videoconferencing Endpoints, Network Equipment, Network Services, Hardware, Software, and Managed Services offerings.
  • Knowledge of some of the following manufacturers' equipment strongly preferred: cisco, Avaya, Polycom, Radvision, Vidyo, Tandberg, LifeSize,
  • Experience with project development design and documentation experience is preferred.
  • Networking (IP, WAN) and security expertise
  • Knowledge of IP Networking, including routing protocols and VoIP, SIP, H.323, videoconferencing applications, IIP, Cisco IOS, switching and routing protocols (TCP, MGCP, HTTP, UDP, RTP, HTTPS)
  • Knowledge of more than one operating systems: Windows, Mac, Linux, UNIX
  • Design experience with emerging technologies, such as VOIP
  • Knowledge of the H.32X suite of standards;
  • Experience with messaging, presence, and videoconferencing systems
videoconferencing; tandberg; polycom

Jamie McDougall


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