Renewal Account Manager - New York

New York, NY 10010

Job ID: 6914 Category: Account Management (post-sales) Industry: Vendor-Videocon/ AV Level of Experience: Associate

Account Manager and Customer Success - Collaboration Technology

Our customer, a leading collaboration technology company,  is seeking an enthusiastic and eloquent post sales and renewal account manager  for the Eastern region.

This is a full time  position in NYC office.

This is a relationship retention and advocacy position responsible for actively managing account satisfaction and customer development. This is a customer facing role that travels to their location for on boarding and demonstrations of services. 

You will help customer develop value for the products and interact with accounts on several level of development. Primarily post sales deployment and ease of adoption of the  technology and how it can best serve their organization now. 

Must have a willingness to take initiative.

Comfort with technical discussions and some troubleshooting while on location is expected. 


Videoconferencing; Collaboration; Tandberg; Polycom; Cisco; Microsoft; S4B; Polycom; Customer Sucess

Jamie McDougall

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