Project Manager - SD-WAN - Virtual

Plano, TX 75075

Category: Project Management Job Number: 7747 Industry: Service Provider-Network Services (Carrier) Level of Experience: Mid-Senior

Our client, a leading provider of Telecommunications Services, is seeking a Project Manager for its Service Delivery/ Implementation team.  This is a full-time virtual office role, with some preference for candidates near the Dallas - Fort Worth metroplex

The hiring firm is building a nationwide Project Management team to implement VoIP, UCaaS and SIP trunking services over SD-WAN or MPLS Networks.  

If you fit the requirements and reside in the US, please apply to this role.

This is a full-time, direct-hire position, not a contract role.

Please no H1bs, relocation.

Responsibilities

The hiring firm needs a Project Manager who has implemented VoIP, UCaaS and SIP trunking services over SD-WAN or MPLS Networks.  

Participate as a Project Manager in a Network Service Provider Service Delivery and Implementation group.

Responsible for attainment of all targets: on-time, on-budget delivery of telco circuits, managed services and provisioned equipment.

Manage projects, kickoff meetings, customer conference calls, resources (contractors, vendors, partner carriers, people) and budgets.

Meet company customer satisfaction metrics.

Manage tasks, define goals, design plans, budgets, schedules, milestones, get approvals from department heads.

Design,Generate and distribute reports on project timelines, monitor KPIs and SLAs.

Update all customers regarding implementation milestones.

Manage service delivery projects by communicating with service providers, customers and internal departments to ensure timely and accurate service delivery

Communicate progress to internal and external regarding service delivery due date, services, billing or other issues.

Manage day-to-day deliverables.

Update project management applications, and databases.

Analyze and evaluate service delivery performance

 

Education, Experience and Skills Requirements

Bachelor’s Degree or equivalent experience preferred.

3-5+ years of experience in service delivery project management, post-sales account management, provisioning, circuit design or similar function at a Network Services Provider (carrier, telco, CLEC) ESSENTIAL.

3-5 year experience with several of the following network services: VoIP, SIP Trunking, MPLS, SD-WAN.  

Project Management Professional (PMP/P.M.P.) certification STRONGLY preferred.

Technical knowledge in data network services is a plus

Strong productivity tools skills (MS-Office suite, incl. Visio, Excel, MS Outlook, and Word)

Strong time management skills

US Citizen or Green Card holders only.

keywords: service delivery, project management, implementation, provisioning, T1, E1, , DS0, DS3, MPLS, Ethernet, Dark Fiber, OC, SONET, STM, optical, TCP/IP, CLEC, ILEC, ISP, carrier, telco,, managed services.

Established in 1991, J. Patrick & Associates, Inc is an Executive Recruiting firm that focuses on Executive Management, Sales, Marketing and Technical roles within Information Technology markets. We have over 20 years of experience recruiting in every aspect of AV/VTC/UC, Application, Storage, Information/Network Security, Mobile Technologies and Telecommunications. We handle Contingency and Retained search, as well as contract staffing. Our clients include industry-leading Technology Vendors, Systems Integrators, Telecommunications Service Providers and End User organizations.

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