Pre-Sales/Design Engineer: AV/VTC - New York, NY

New York, NY 10001

Category: Pre-Sales Engineering Job Number: 4817 Industry: Vendor-Videocon/ AV Level of Experience: Mid-Senior

Pre-Sales/Design Engineer: AV/VTC - New York, NY

Our client is a leading global provider of AV Integration, Videoconferencing, and Managed Services is seeking a customer facing pre-sales engineer with AV/VTC design experience in the greater NYC Metro region. 

Essential Duties and Responsibilities:

-       Maintain a current expert knowledge of the company products and services

-       Maintain a working knowledge of competitor products and services and of emerging trends in the conferencing and collaboration industry as a whole

-       Write market analyses of competing products

-       Make sales contacts, research customer needs and develop application of product and services in an effective manner.

-       Initiate sales proposals

-       Develop market strategies that result in revenues and organizational success

-       In conjunction with sales team, develop and deliver sales presentations

-       Participate in sales forecasting and planning

-       Provide input to development of new products, modification of existing products and termination of ineffective products

-       Develop and maintain communications with all levels of staff and customers, ranging from line managers to corporate presidents

-       Manage assigned sales budget

-       Meet established sales goals

-       Using a consultative style, advise customers on how to best utilize company products

-       Provide technical consultancy to augment the sales effort for company and client demonstrations, as well as advising customers on how best to utilize company products

-       Manage technical relationships between the company and reseller/distributors

-       Design end-to-end networks for the deployment of video, voice and data

-       Assist clients with feasibility studies, equipment budgets, systems requirements and specifications

-       Perform as equipment and technology specialist for the company

-       Perform new product testing.


-       CTS-D Certification is highly preferred.

-       Of the company products, peripherals and services, with a focus on a high level of technical expertise

-       Culture, organization, values and unique communication needs of each customer and potential customer

-       Concepts and principles of engineering that apply to videoconferencing and other relevant forms of data transmission

-       Working knowledge of the concepts and principles of sales, marketing, proposal development, customer service

-       Project management concepts and principles.

Skills and Abilities:

-       Demonstrate technical writing responses and formal documentation in a written and graphic format

-       Excellent analytical, diagnostic and problem-solving skills

-       Public speaking and presentation abilities, with a focus on presenting technical information to those with a non-technical background, including excellent active listening skills

-       Discuss videoconferencing technologies with a view to demonstrating their usefulness to current and potential customers

-       Work effectively across cross-functional lines, in coordination with others involved in marketing, sales, logistics, technical services

-       Manage projects, including setting objectives, budgeting and observing deadlines.

-       Outstanding people skills, High ethical standards and work ethic, and solid communications skills.

-       Must be able to present technical and non-technical information clearly and in a compelling manner.


-       Technical knowledge of 3 or more of the following required: Audiovisual Equipment, Videoconferencing Endpoints, Network Equipment, Network Services, Hardware, Software, and Managed Services offerings.

-       Candidates with InfoComm CTS or CTS-D certifications preferred. Knowledge of some of the following manufacturers' equipment strongly preferred: Polycom, cisco, Tandberg, LifeSize, AMX, Crestron, Biamp, Extron, Barco, Christie Digital.

-       Cisco, Tandberg or Polycom certifications helpful

-       Experience with project development design and documentation experience is preferred. Must be knowledgeable in the use and integration of AV equipment, as well as in the installation of said equipment.

-       Networking (IP, WAN) and security expertise

-       Knowledge of IP Networking, including routing protocols and VoIP, SIP, H.323, videoconferencing applications

-       Experience with circuit switched and packet data technologies such as ISDN, T1, T3, ATM, Frame Relay and high speed serial such as V. 35, RS-449

-       IP, Cisco IOS, switching and routing protocols

-       Win 2000 and IIS

-       Design experience with emerging technologies, such as VOIP

-       Knowledge of the entire H. 32X suite of standards;

-       Experience with messaging and videoconferencing systems

-       Usual PC proficiency – Win 98, MacOS, Win2000/NT, UNIX/Linux, MS Office).

-       Cisco certifications strongly preferred: CCNA, CCDA, CCNP

-       Microsoft Certified System Engineer (MCSE) preferred but not required.

-       Knowledge of some of the following manufacturers’ equipment strongly preferred: Polycom, cisco, Tandberg, LifeSize, AMX, Crestron, Biamp, Extron, Barco, Christie Digital.


-       Bachelor degree in electrical, computer or telecommunications engineering desired.

-       In the absence of a formal degree, 7 years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted.

videoconferencing; tandberg; polycom
Established in 1991, J. Patrick & Associates, Inc is an Executive Recruiting firm that focuses on Executive Management, Sales, Marketing and Technical roles within Information Technology markets. We have over 20 years of experience recruiting in every aspect of AV/VTC/UC, Application, Storage, Information/Network Security, Mobile Technologies and Telecommunications. We handle Contingency and Retained search, as well as contract staffing. Our clients include industry-leading Technology Vendors, Systems Integrators, Telecommunications Service Providers and End User organizations.

Daniel Lehman

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