Lead Technician - Audio Visual Integration, VA Beach

Virginia Beach, VA 23462

Job ID: 5080 Category: Installation Industry: Vendor-Videocon/ AV Level of Experience: Associate

Experienced AV technician - Virginia Beach

Our client is a leading   provider of communication products,  services, and designs, develops and markets systems and software for video, voice and data is seeking a Experienced AV technician. The qualified candidate will work in the office on some days while others require travel to client/customer sites.

Essential Duties and Responsibilities:

Maintain a current expert knowledge of the company products and services

Maintain a working knowledge of competitor products and services and of emerging trends in the conferencing and collaboration industry as a whole

Provide input to development of new products, modification of existing products and termination of ineffective products

Develop and maintain communications with all levels of staff and customers, ranging from line managers to corporate presidents

Using a consultative style, advise customers on how to best utilize company products

Assist clients with feasibility studies, equipment budgets, systems requirements and specifications

Perform as equipment and technology specialist for the company and OEM products

Perform new product testing.

Responsible for supervising a team of installers and insuring that installed product and equipment performs to industry standards


Skills and Abilities:
  • Excellent communication, analytical, diagnostic and problem-solving skills
  • Work effectively across cross-functional lines, in coordination with others involved in technical services
  • Manage projects, including setting objectives, and observing deadlines.
  • Outstanding people skills, High ethical standards and work ethic, and solid communications skills.
  • Must be able to present technical and non-technical information clearly and in a compelling manner.
  • Candidates must have prior experience completing technical installation of audiovisual systems, including equipment rack fabrication, site preparation, termination and calibration of audio and video equipment, and implementation
  • Candidates must be proficient in the programming of products such as Crestron and AMX

  • Infocomm CTS or CTS-I highly desired.
  • Technical knowledge of 3 of more of the following required: Audiovisual Equipment, Videoconfering Endpoints, Network Equipment, Network Services, Hardware, Software, and Managed Services offerings.
  • Cisco, Tandberg or Polycom certifications helpful
  • Must be knowledgeable in the use and integration of AV equipment, as well as in the installation of said equipment.
  • Networking (IP, WAN) and security expertise
  • Knowledge of IP Networking, including routing protocols and VoIP, SIP, H.323, videoconferencing applications
  • Experience with circuit switched and packet data technologies such as ISDN, T1, T3, ATM, Frame Relay and high speed serial such as V. 35, RS-449
  • IP, Cisco IOS, switching and routing protocols
  • Win 2000 and IIS
  • Design experience with emerging technologies, such as VOIP
  • Knowledge of the entire H. 32X suite of standards;
  • Experience with messaging and videoconferencing systems
  • Usual PC proficiency – Win 98, MacOS, Win2000/NT, UNIX/Linux, MS Office).
  • Microsoft Certified System Engineer (MCSE) preferred but not required.
  • Knowledge of some of the following manufacturers' equipment strongly preferred: Polycom, cisco, Tandberg, LifeSize, AMX, Crestron, ClearOne, Biamp, Extron, Barco, Christie Digital


Bachelor degree in electrical, computer or telecommunications engineering desired.

In the absence of a formal degree, 5  years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted.



videoconferencing; tandberg; polycom

Jamie McDougall

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