AV/VTC Delivery Engineer - NYC Metro

AV/VTC Delivery Engineer- NYC Metro

Our client, a leading provider of AV Integration and is seeking an AV/VTC delivery engineer located in the Greater NYC Metro Area.

Candidates must have post-sales project delivery experience with AV or VTC related solutions. 

Essential Duties and Responsibilities:

Maintain a current expert knowledge of the company products and services.

Maintain a working knowledge of competitor products and services and of emerging trends in the conferencing and collaboration industry as a whole

Write market analyses of competing products

Make sales contacts, research customer needs and develop application of product and services in an effective manner.

Initiate sales proposals

Develop market strategies that result in revenues and organizational success

In conjunction with sales team, develop and deliver sales presentations

Participate in sales forecasting and planning

Provide input to development of new products, modification of existing products and termination of ineffective products

Develop and maintain communications with all levels of staff and customers, ranging from line managers to corporate presidents

Manage assigned sales budget

Meet established sales goals

Using a consultative style, advise customers on how to best utilize company products

Provide technical consultancy to augment the sales effort for company and client demonstrations, as well as advising customers on how best to utilize company products

Manage technical relationships between the company and reseller/distributors

Evaluate, train and support resellers/distributors to sell and support company equipment, field all pre-sales technical issues, and direct customer interaction for the entire life cycle of a sale

Design end-to-end networks for the deployment of video, voice and data

Assist clients with feasibility studies, equipment budgets, systems requirements and specifications

Perform as equipment and technology specialist for the company and OEM products

Perform new product testing.

Knowledge:

CTS Certification is highly preferred.

Of the company products, peripherals and services, with a focus on a high level of technical expertise

Culture, organization, values and unique communication needs of each customer and potential customer

Concepts and principles of engineering that apply to videoconferencing and other relevant forms of data transmission

Working knowledge of the concepts and principles of sales, marketing, proposal development, customer service

Project management concepts and principles.

Skills and Abilities:

Demonstrate technical writing responses and formal documentation in a written and graphic format

Excellent analytical, diagnostic and problem-solving skills

Public speaking and presentation abilities, with a focus on presenting technical information to those with a non-technical background, including excellent active listening skills

Discuss videoconferencing technologies with a view to demonstrating their usefulness to current and potential customers

Work effectively across cross-functional lines, in coordination with others involved in marketing, sales, logistics, technical services

Manage projects, including setting objectives, budgeting and observing deadlines.

Outstanding people skills, High ethical standards and work ethic, and solid communications skills.

Must be able to present technical and non-technical information clearly and in a compelling manner.

Certifications:

Technical knowledge of 3 of more of the following required: Audiovisual Equipment, Videoconferencing Endpoints, Network Equipment, Network Services, Hardware, Software, and Managed Services offerings.

Candidates with InfoComm CTS or CTS-D certifications preferred. Knowledge of some of the following manufacturers' equipment strongly preferred: Polycom, cisco, Tandberg, LifeSize, AMX, Crestron, Biamp, Extron, Barco, Christie Digital.

Cisco, Tandberg or Polycom certifications helpful

Experience with project development design and documentation experience is preferred. Must be knowledgeable in the use and integration of AV equipment, as well as in the installation of said equipment.

Networking (IP, WAN) and security expertise

Knowledge of IP Networking, including routing protocols and VoIP, SIP, H.323, videoconferencing applications

Experience with circuit switched and packet data technologies such as ISDN, T1, T3, ATM, Frame Relay and high speed serial such as V. 35, RS-449

IP, Cisco IOS, switching and routing protocols

Win 2000 and IIS

Design experience with emerging technologies, such as VOIP

Knowledge of the entire H. 32X suite of standards;

Experience with messaging and videoconferencing systems

Usual PC proficiency – Win 98, MacOS, Win2000/NT, UNIX/Linux, MS Office).

Cisco certifications strongly preferred: CCNA, CCDA, CCNP

Microsoft Certified System Engineer (MCSE) preferred but not required.

Knowledge of some of the following manufacturers' equipment strongly preferred:  Polycom, cisco, Tandberg, LifeSize, AMX, Crestron, Biamp, Extron, Barco, Christie Digital.

Education:

Bachelor degree in electrical, computer or telecommunications engineering desired.

In the absence of a formal degree, 5 years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted.