Sales Engineer

Sunnyvale, CA

Job ID: 4551 Category: Pre-Sales Engineering Industry: Vendor-Videocon/ AV Level of Experience: Mid-Senior

Sales Engineer

  Our client is a leading global provider of communication products and services, and designs, develops and markets systems and software for video, voice and data is seeking a Sales Engineer, located in San Francisco Bay area, preferably near its offices in Sunnyvale, CA. The qualified candidate will have experience supporting sales of high end videoconferencing, unified communications and collaboration solutions providing pre and post-sales support.

 Essential Duties and Responsibilities:
  • Pre-sales: acting as a technical resource for the sales team, product demonstrations.
  • Post sales: customer training, on-jamboarding, field support, account management
  • Make sales contacts, research customer needs and develop application of product and services in an effective manner.
  • Meet established sales goals using a consultative style, advise customers on how to best utilize company products
  • Provide technical consultancy to augment the sales effort for company and client demonstrations, as well as advising customers on how best to utilize company products
  • Manage technical relationships between the company and reseller/distributors
  • Evaluate, train and support resellers/distributors to sell and support company equipment, field all pre-sales technical issues, and direct customer interaction for the entire life cycle of a sale

Skills and Abilities:
  • Demonstrate technical writing responses and formal documentation in a written and graphic format
  • Excellent analytical, diagnostic and problem-solving skills
  • 3-5 years of technical sales engineering supporting customers in the field.
  • Public speaking and presentation abilities, with a focus on presenting technical information to those with a non-technical background, including excellent active listening skills.Excellent people skills, high ethical standards and work ethic, and solid communications skills.
  • Must be able to present technical and non-technical information clearly and in a compelling manner.
  • Must be proficient with UNIX/Linux (including Command Line Interface, CLI) Windows OS,  and MS Office.
  • Knowledge of unified communications, networking, and hardware infrastructure preferred.
  • Experience with design tools such as Adobe Photoshop, Illustrator is a plus.
  • Experience in one or more of the following scripting and programming languages: C++, Ruby, C#, Java, Perl, Python, PHP or VB.
  • Education:
  • Bachelor' s degree required. Bachelor' s degree in electrical, computer or telecommunications engineering  strongly desired.
videoconferencing; tandberg; polycom

Jamie McDougall

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