Sales Engineer

New York, NY

Job ID: 4933 Category: Pre-Sales Engineering Industry: Vendor-Applications Level of Experience: Associate

Our client, a leading provider of SaaS-based applications for video marketing, is currently building its sales support organization and is actively seeking Pre-Sales Engineers. Through their Software-as-a-Service offering, our client has created industry-leading video marketing platforms  enabling clients to fully leverage the business intelligence, demand generation, lead management and sales force automation systems to achieve exceptional ROI.

This position is based in New York City, and requires regular presence at the Manhattan office.

Our client require High-Performance, Low-Maintenance employees.   Our client’ s customer base includes global brands and enterprises, that want to fully exploit the capabilities of their investments in Content Marketing, Digital Assets, SEO/SEM/Email marketing, CRM, CMS, and SFA technologies.

Critical Responsibilities

Attendance at necessary client service conference-calls and contact appointments

Represent the value of company solutions, while reinforcing the benefits gained by the client through leveraged integration of client operations.

Lead and manage customer projects which include configuration, user training and ensuring customer success, to achieve full enterprise-wide deployment and retention

Create and deliver technical sales presentations for technical and business unit management audiences.

Provide technical responses to RFPs, RFQs and RFIs.

Lead presentations and product demonstrations to prospective customers and partners including executives, through highly technical levels

Develop, manage and provide reporting for all customer programs, including product evaluations, pilot installation, legacy and new product implementation

Provide technical sales support to the firm' s Sales Account Manager and Inside sales force

Coordinate product evaluations and support pipeline development

Maintain on-going relationship with Business Unit Management and technical contacts within customer accounts

Effectively interact with the engineering and support teams to provide solutions to complex technical issues

Support Sales Account Managers to become self-sufficient with their own demos

Personal Requirements

Bachelor of Science or equivalent experience in salient technologies and industry verticals

2-3+ years of sales or sales support experience in On-Demand, SaaS or Client-based software application vendor or systems integrator

Expertise in key areas of sales force automation, demand generation and lead management, including lead scoring, lead nurturing, email marketing and campaign management

Consistent record of sales target achievement, preferably exceeding quota regularly

Existing pipeline of contacts thru executive level decision-makers

Understanding of and ability to learn the most popular social media platforms

Familiarity with SaaS and APIs

Familiarity with Marketing and Sales processes

Strong working knowledge of Marketing Automation solutions, and experience with leading SFA or CRM solutions

Excellent client management instincts and abilities, strong written and verbal communications, executive level presence and experience in facilitation

Daniel Sullivan


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