Sales Engineer

Chicago, IL

Job ID: 5060 Category: Pre-Sales Engineering Industry: Vendor-Infosec Level of Experience: Mid-Senior

Sales Engineer

Virtual Office Position, but will require some travel to customer sites, trade shows and company US HQ

Preferred Location:   Midwest, preferably Chicago, St. Louis, Dallas or similar.

Our client, who is a leading provider of information security products and services, is currently looking for an experienced Sales Engineer with a STRONG GRC background to support their Central US sales region.

Experience in Information Technology Governance, Risk, and Compliance (IT GRC) is a MUST!

Job Description:
  • Provide Pre-Sales and Post-Sales support through working closely with technical engineers.
  • Providing technical solutions for our clients regarding security software products and services.
  • Develop and maintain a broad range of knowledge and application, trends and issues as they relate to firm’ s products and services.
  • Attend tradeshows and provide presentations online and offline.
  • Collect feedback and identify technical improvements.
  • Developing technical documents and proposals (eg: RFP, RFI, RFQ, BOMs, quotes, etc.)
  • Become the point of contact and answer all technical questions regarding proposal, installations, configurations, products and services.
  • Work with engineers to provide technical solutions to customers.
  • Be technically adept and professional with excellent customer service and communication skills.
  • Other responsibilities include professional development and certification, mentoring and training junior engineers and improving overall customer relations through technical delivery and communications skills.
  • Develop territory and account sales strategies with the regional account team
  • Provide expert consultation to the customer in the firm' s ' best practices', processes technologies and techniques gleaned from industry exposure.
  • Provide technical support in sales/product presentations, product positioning and product demonstrations.
  • Build proof of concept report templates based on customer requirements to demonstrate feasibility of the product.
  • Understand the requirements of a project from scoping, expectation setting, requirements gathering, customer signoff, general project planning, and customer success / failure reports.
  • Discover the business drivers from various levels and determine how they map to the issues at the operational side.
  • Travel as necessary, 10-20%

 

Experience, Education and Skills:
  • BA or BS degree in Computer Science or Management Information Systems or equivalent experience is desired.
  • Relevant certifications considered a plus * CISSP, CISM, CISA, CGEIT, SSCP, CAP, GIAC, etc.
  • 5+ years of Sales Engineering experience.
  • Minimum 3 years in Governance, Risk Management, Compliance (GRC) sector, working for a technology vendor or service provider in a revenue-producing (sales, pre-sales) or customer-facing technical capacity.
  • Experience handling confidential information in a professional manner.
  • This position requires strong communication skills, both verbal and grammatically-correct written communications.
  • Experience in any of the fields of information security, business continuity, business process analysis, or information technology program management considered a plus.
  • Experience in the implementation of security programs and policies designed to anticipate, assess, and minimize system vulnerabilities. 
  • Excellent presentation skills for delivery of customer and prospect webinars, demos and in-person presentations to technical and non-technical audiences.
  • Results oriented, high energy and self-motivated. Seeking candidate with high Integrity, honesty, and is goal-oriented and a dedicated team player.

Daniel Sullivan


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