Sales Engineer - Midwest

Chicago, IL

Job ID: 5279 Category: Pre-Sales Engineering Industry: Vendor-VoIP Level of Experience: Mid-Senior

Sales Engineer, Videoconferencing - Chicago

Our client, a leading provider of Videoconferencing Services and integrated end points, is seeking a Technical Sales Engineer located in the Midwest Region. The qualified candidate will have experience supporting high end AV/VTC/UC solutions providing pre and post-sales support.

Travel up to 50% is required. 

Responsibilities:
·      Responsible for technical pre-sales support
·      Evaluation of existing network structure and limitations
·      Maintain a current expert knowledge of the company products and services
·      Maintain a working knowledge of competitor products and services and of emerging trends in the conferencing and collaboration industry
·      Evaluate customer needs and develop application of product and services in an effective manner
·      20% post-sales support which includes onsite training and support.
·      Respond to questions related to evaluation trials
·      Evaluate, train and support resellers/distributors to sell and support company equipment, field all pre-sales technical issues, and direct customer interaction for the entire lifecycle of a sale

Skills and Abilities:
·      Technical writing and formal documentation in written and graphic formats
·      Excellent analytical, diagnostic and problem-solving skills
·      5+ years in technical sales and support of telepresence solutions.
·      Public speaking and presentation abilities, with a focus on presenting technical information to those with a non-technical background, including excellent active listening skills
·      Manage projects, including setting objectives, budgeting and observing deadlines.
·      Excellent people skills, high ethical standards and work ethic, and solid communications skills.
·      Some knowledge of Microsoft Lync / Skype / S4B

 
Collaboration, Videoconferencing, VTC, Skype for Business, S4B, WEBEX, Presentations, Product Training

Jamie McDougall


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