Pre/Post Sales Engineer - Network Solutions - NYC

New York, NY

Job ID: 4581 Category: Pre-Sales Engineering Industry: Service Provider-Network Services (Carrier) Level of Experience:

Pre/Post Sales Engineer – Network Solutions – NYC

 

Our client, a VAR and provider of network solutions and professional services is seeking a Pre/Post Sales Engineer in NYC.

80/20 % split between post-sales/pre-sales activities. 

Responsibilities:

-          Providing technical solutions for our clients regarding network products and services as well as provide customer training.

-          Develop and maintain a broad range of knowledge and application, trends and issues as they relate to firm’ s products and services.

-          Provide Pre-Sales and Post-Sales support through working closely with technical engineers.

-          Attend tradeshows and provide presentations online and offline.

-          Collect feedback and identify technical improvements.

-          Developing technical documents and proposals (eg: RFP, RFI, RFQ, BOMs, quotes, etc.)

-          Become the point of contact and answer all technical questions regarding proposal, installations, configurations, products and services.

-          Work with engineers to provide technical solutions to customers.

-          Be technically adept and professional with excellent customer service and communication skills.

-          Other responsibilities include professional development and certification, mentoring and training junior engineers and improving overall customer relations through technical delivery and communications skills.

-          Develop territory and account sales strategies with the regional account team

-          Provide expert consultation to the customer in the firm' s ' best practices', processes technologies and techniques gleaned from industry exposure.

-          Account responsibility for all lead technical activities. This includes building relationships across customer' s network operations, engineering and delivery departments to document their infrastructure, understand their challenges, and seek out potential projects.

-          Travel as necessary for installations.

Education, Experience and Skills Requirements:

-          A Bachelor’ s degree in Electrical Engineering, Computer Science, or related field of study, or equivalent experience.

-          Minimum of 3+ years of experience in the Network Infrastructure business.

-          Experience in a fast paced distributed environment is desirable

-          Excellent verbal/written communication and presentation skills.

-          Work with the sales team introducing solutions and services, customizing solutions for clients’ business and IT requirements, and assisting in identifying opportunities for up-sell and cross-sell.

-          3+ years of technical support.

-          Strong Experience with Layer  1 - Layer 4

-          Experience in network security products such as: firewalls, VPN, SSL, network access control (NAC), intrusion detection or intrusion prevention systems (IDS/IPS), web proxies, UTM, anti-virus, anti-malware devices.

-          Knowledge of Managed Services, including Security Operations Centers, Managed AV, Managed Firewalls and Managed Device offerings helpful.

-          Develop and/or present in front of technical, non-technical, and executive audiences.

-          Work with the training department, bringing partners up-to date as required. Lead local customer training' s.

-          4+ years of experience in implementing security products in the network area. This includes product training, customer on-boarding, and support. 
network testing, network moitoring, Network Management, Network performance management, Fault/Alert management,

Christopher Pannone


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