Lead Installer, AV Integration - Greater NYC Metro Area

New York, NY

Job ID: 4962 Category: Installation Industry: Vendor-Videocon/ AV Level of Experience: Associate

Lead Installer, AV Integration - Greater NYC Metro Area



Our client is a leading provider of AV Integration and is seeking a Lead Installer located in  the Greater NYC Metro area.
  • Essential Duties and Responsibilities:
  • Maintain a current expert knowledge of the company products and services
  • Maintain a working knowledge of competitor products and services and of emerging trends in the conferencing and collaboration industry as a whole
  • Provide input to development of new products, modification of existing products and termination of ineffective products
  • Develop and maintain communications with all levels of staff and customers, ranging from line managers to corporate presidents
  • Using a consultative style, advise customers on how to best utilize company products
  • Assist clients with feasibility studies, equipment budgets, systems requirements and specifications
  • Perform as equipment and technology specialist for the company and OEM products
  • Perform new product testing.
  • Responsible for supervising a team of installers and insuring that installed product and equipment performs to industry standards

Skills and Abilities:
  • Excellent communication, analytical, diagnostic and problem-solving skills
  • Work effectively across cross-functional lines, in coordination with others involved in technical services
  • Manage projects, including setting objectives, and observing deadlines.
  • Outstanding people skills, High ethical standards and work ethic, and solid communications skills.
  • Must be able to present technical and non-technical information clearly and in a compelling manner.
  • Candidates must have prior experience completing technical installation of audiovisual systems, including equipment rack fabrication, site preparation, termination and calibration of audio and video equipment, and implementation
  • Candidates must be proficient in the programming of products such as Crestron and AMX

Certifications:
  • Technical knowledge of 3 of more of the following required: Audiovisual Equipment, Videoconfering Endpoints, Network Equipment, Network Services, Hardware, Software, and Managed Services offerings.
  • Cisco, Tandberg or Polycom certifications helpful
  • Must be knowledgeable in the use and integration of AV equipment, as well as in the installation of said equipment.
  • Networking (IP, WAN) and security expertise
  • Knowledge of IP Networking, including routing protocols and VoIP, SIP, H.323, videoconferencing applications
  • Experience with circuit switched and packet data technologies such as ISDN, T1, T3, ATM, Frame Relay and high speed serial such as V. 35, RS-449
  • IP, Cisco IOS, switching and routing protocols
  • Win 2000 and IIS
  • Design experience with emerging technologies, such as VOIP
  • Knowledge of the entire H. 32X suite of standards;
  • Experience with messaging and videoconferencing systems
  • Usual PC proficiency – Win 98, MacOS, Win2000/NT, UNIX/Linux, MS Office).
  • Cisco certifications strongly preferred: CCNA, CCDA, CCNP
  • Microsoft Certified System Engineer (MCSE) preferred but not required.
  • Knowledge of some of the following manufacturers' equipment strongly preferred: Polycom, cisco, Tandberg, LifeSize, AMX, Crestron, Biamp, Extron, Barco, Christie Digital.

Education:
  • Bachelor degree in electrical, computer or telecommunications engineering desired.
  • In the absence of a formal degree, 7 years of progressively responsible, directly applicable experience in which incumbent learned to perform the requirements of the position may be substituted.
videoconferencing; tandberg; polycom

Jamie McDougall


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