Customer Success Manager - Collaboration Technology
Silicon Valley location
Our customer, a leading collaboration technology company, is seeking an enthusiastic and eloquent CSM for the western region.
This is a full time position.
Up to 50% travel locally and regionally is required.
This is a relationship retention and advocacy position responsible for actively managing account satisfaction and customer development. This is a customer facing role that travels to their location for on boarding and demonstrations of services.
You will help customer develop value for the products and interact with accounts on several level of development. Primarily post sales deployment and ease of adoption of the technology and how it can best serve their organization now.
Must have a willingness to take initiative.
Comfort with technical discussions and some troubleshooting while on location is expected.