AV Service Engineer - San Francisco

Pleasanton, CA

Job ID: 5144 Category: Internal Support Industry: Service Provider-VAR/SI Level of Experience: Associate

Senior Service Technician - San Francisco 

Our client, a leading provider of systems integration and professional services, is seeking a Senior Service Technician to join their team. This is a full time position that requires candidate to Support Service Contracts and preform Service Calls

Candidates must have experience installing, configuring and troubleshooting AV and VTC equipment. Customer-facing experience required. On-site service experience is strongly preferred.

 

Responsibilities:

- AV System Troubleshooting and Diagnosis.

- Client training on use of systems

- Site maintenance and evaluation, as well as ability to recommend upgrades and enhancements.

- Service calls to customers’ location providing technical support.

- Troubleshooting and testing AV/VTC equipment and perform IP Network configurations

- Perform maintenance, running updates, swapping hardware equipment etc.

 

Skills and Equipment Experience needed:

- Knowledge of and experience in Audio Visual / Video Conferencing Integration is a necessity.

- Advanced knowledge of Crestron DM, Extron, AMX

- Advanced knowledge of audio DSP processors including Biamp, BSS, Clearone

- Crimping, termination, wire pulling, cabling, soldering components, rack experience, rack fabrication, and ability to read schematics.

- Must have experience in IP and Network configuration.

- AutoCAD knowledge is a plus

- Infocomm CTS certifications preferred

- Crestron programming familiarity preferred

- Must have customer facing experience as well as working at customer sites.

- Excellent Driving record

- Also the ability to lift up to 75 lbs and climb ladders up to 8 feet.
Videoconferencing, ClearOne, Polycom, Biamp, Crestron DM

Dylan Rivera


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